ALANA GREIGE
Sydney,NSW
Summary
A driven and ambitious Marketing and Human Resource Management graduate with a genuine passion for positively impacting peers. Eager to apply skills in a dynamic work environment and contribute meaningfully while advancing professional growth. Enthusiastic about collaborative teamwork and independent work, strives to add value, foster positive change, and build a strong personal brand through dedication and initiative.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Behaviour Support Therapist
ASD Community Support Services
03.2025 - Current
- Implement evidence-based strategies to support individuals with autism and developmental conditions.
- Track behavioural progress, assess intervention effectiveness, and contribute to plan modifications.
- Educate caregivers and support staff in positive behaviour strategies.
- Foster a compassionate environment that promotes independence and personal growth.
Omni Channel Support
Coca-Cola Euro Pacific Partners
08.2023 - Current
- Utilised SAP CRM and SuccessFactors to manage data and streamline operations.
- Communication: Provided clear and concise communication to customers and stakeholders through calls, live chat and email, offering prompt solutions and assistance
- Allocated tasks effectively to enhance efficiency and minimise errors.
- Proved successful working within tight deadlines and a fast-paced environment. Averaging 60 daily interactions per day.
Relief Brand Activation Campaign Manager (Neverfail)
Coca-Cola Euro Pacific Partners
03.2025 - 04.2025
- Led and executed brand activation campaigns, ensuring seamless delivery and alignment with marketing objectives.
- Streamlined campaign reporting processes, providing actionable insights for continuous improvement.
- Coordinated logistics, stakeholder communications, and promotional activities to drive customer engagement.
- Collaborated with cross-functional teams to align campaign objectives, messaging, and target audiences.
Volunteer Behaviour Therapist
Kids Clinic
07.2024 - 12.2024
- Assisted Occupational Therapists and ABA professionals in delivering individualized care.
- Observed therapeutic practices and engaged in patient interactions.
- Supported the development of tailored care plans for clients.
Volunteer Administration Support
Psych Lens
02.2024 - 10.2024
- Assisted with client assessments and administrative support.
- Contributed to marketing efforts to enhance business visibility.
- Drafted and distributed invoices for outstanding payments.
Commercial Operations Specialist
Coca-Cola Euro Pacific Partners
02.2022 - 07.2023
- Built strong relationships with customers and key stakeholders through effective communication.
- Maintained in-depth product and procedural knowledge to ensure informed client interactions.
- Successfully managed sales accounts, driving positive business outcomes
- Boosted customer satisfaction, addressing client concerns in a timely and professional manner.
Retail Assistant
Kmart Australia
08.2019 - 02.2023
- Developed and fostered collaborative relationships with peers and upper management, contributing to a harmonious work environment
- Maintained visually appealing and strategically placed product displays.
- Used POS system to process sales, returns, online orders, and gift card activations.
Administration Support
Abboud and Co
10.2019 - 12.2020
- Meticulous Organisational Skills: Exceptional organisational skills, ensuring efficient and accurate document management and streamlining operations within the firm
- Precise attention to detail: A keen eye for detail, particularly when handling sensitive documents such as lease contracts
- Ensuring precision and adherence to protocols
- Quality administrative support: integral to the property and conveyancing firm, filing paperwork, scheduling appointments, and maintaining records
Food preparation
Gourmand Providore
03.2018 - 09.2019
- Adhered to strict food safety and workplace health regulations.
- Managed tasks efficiently in a fast-paced environment.
- Managed high-quality food preparation and presentation, ensuring consistent client satisfaction.
- Collaborated with kitchen staff, facilitating accurate order placement and prompt food preparation.
Education
Bachelor of Business - Marketing, Human Resource Management
University Of Technology Sydney
Sydney, NSW01.2024
High School Diploma -
Holy Spirit Catholic College
Sydney09.2021
Skills
- Flexibility in changing environments
- Detail-oriented
- Effective communication skills
- Emotional intelligence
- Strategic prioritization
- Collaborative team member
- Proficient in SAP CRM
- Experienced in Microsoft Office applications
- Applied behavior analysis
- Facilitating group therapy
- Commitment to professional standards
- Ethical judgment
Certification
- Working with Children Check
- National Police Check
- NDIS orientation module
- First aid training
Notes
- Any evidence of the above qualifications, accreditations, and memberships can be provided on request.
Languages
Arabic
Limited Working
Interests
- Cake Decorating
- Baking
- Fashion
- Pilates
- Hiking
- Animal Care
- True crime
Timeline
Relief Brand Activation Campaign Manager (Neverfail)
Coca-Cola Euro Pacific Partners
03.2025 - 04.2025
Behaviour Support Therapist
ASD Community Support Services
03.2025 - Current
Volunteer Behaviour Therapist
Kids Clinic
07.2024 - 12.2024
Volunteer Administration Support
Psych Lens
02.2024 - 10.2024
Omni Channel Support
Coca-Cola Euro Pacific Partners
08.2023 - Current
Commercial Operations Specialist
Coca-Cola Euro Pacific Partners
02.2022 - 07.2023
Administration Support
Abboud and Co
10.2019 - 12.2020
Retail Assistant
Kmart Australia
08.2019 - 02.2023
Food preparation
Gourmand Providore
03.2018 - 09.2019
High School Diploma -
Holy Spirit Catholic College
Bachelor of Business - Marketing, Human Resource Management
University Of Technology Sydney
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