Summary
Overview
Work History
Education
Skills
Timeline
Generic

Alana Guy

Ballan

Summary

Experienced in leading high-performing teams and executing strategic initiatives to drive organizational growth. Successfully directed cross-functional projects resulting in significant process improvements and operational efficiencies. Strong background in strategic management and organizational growth, excelling in developing and implementing effective business strategies, optimizing processes, and driving team performance. Recognized for adaptability, effective collaboration, and delivering measurable outcomes in dynamic environments. Focus on fostering productive and positive team culture. Adept at directing and managing large-scale operations through strategic planning and execution. Known for implementing innovative solutions that enhance productivity and operational effectiveness while ensuring alignment with organizational goals. Collaborative leadership style promotes an engaged, empowering work culture by building and maintaining relationships with diverse stakeholders in fast-paced settings.

Overview

25
25
years of professional experience

Work History

Acting Director, Clinical Services

GEO Healthcare, VIC
09.2024 - Current
  • Responsible for the delivery of evidence-based primary health and mental health care services across two separate locations. Middleton is a restricted minimum security prison for males and Tarrengower is a minimum security, open campus for women.

Area Manager, Clinical Services

GEO Healthcare, VIC
05.2023 - 08.2024
  • Responsible for the coordination of the provision of primary healthcare services across multiple locations, ensuring services meet the service specifications with the most efficient use of resources and budget whilst considering the operational requirements of specific locations and priority groups.
  • Provide leadership, support and training to the Health Service Managers (HSMs) to assist them in the provision of healthcare services at their location that meets legislative and contractual requirements, organisation policy and procedures and clinical governance requirements.
  • Develop, implement and monitor clinical policy, procedures and local operating protocols that support the provision of healthcare with a focus on safety and quality to meet or exceed the National Safety and Quality Health Service Standards.
  • Implement and monitor the GEO Healthcare Clinical Governance Framework across the region, and ensure service delivery meets the requirements for the organisation to maintain health service accreditation under the National Safety and Quality Health Service Standards
  • Participates in providing on-call support to healthcare staff during business hours and after-hours across the State, in addition to providing an on-call after-hours service for correctional staff, to provide advice and recommendations regarding the management of a person in prison with health issues.
  • Developed and maintained effective working relationships with stakeholders, such as Justice Health and Corrections Victoria, particularly with prison management, and are a point of contact for these organisations on matters associated with the provision of healthcare.

Health Services Manager

Correct Care Australasia, VIC
03.2015 - 05.2023
  • Health Services Manager - Middleton Prison and Tarrengower Prison - July 2022 to May 2023
  • Health Services Manager - Metropolitan Remand Centre - January 2018 to July 2022
  • Associate Health Services Manager - Metropolitan Remand Centre - October 2017 to December 2017
  • Registered Nurse - Metropolitan Remand Centre - March 2015 to October 2017

Health Services Manager

Correct Care Australasia, VIC
01.2018 - 07.2022
  • Responsible for the delivery of evidence-based primary health and mental health care services in a large remand facility for male prisoners.
  • Oversaw the daily operations of the health service, ensuring care that meets professional, organisational and legal standards, as well as policy and procedure of the organisation, to optimise health outcomes for patients.
  • Provided effective clinical expertise and leadership, to guide, direct and supervise the primary care team at the prison.
  • Actively participated in interdisciplinary, interorganisational, multistakeholder meetings with Corrections Victoria and other stakeholders, within the prison and outside of the prison, to ensure timely access to healthcare for patients.
  • Regularly implemented quality and change management initiatives and clinical projects to improve patient outcomes, such as the roll out of unsupervised paracetamol program, and Point of Care Testing.
  • Effectively managed the budgets; staff rosters; compliance with Service Delivery Outcomes and Key Performance Indicators; activities for accreditation under the ACHS standards; complying with OH&S requirements; incident management; complaints management; data collection; audit activities with Correct Care Australasia and participated in the quarterly Justice Health quality audits.
  • Navigated the management of prisoners, and staff during the COVID-19 pandemic, which included numerous outbreaks amongst the prisoner population, staff furloughing, and the management of high-risk people coming directly from the community into prison.

Associate Health Services Manager

Correct Care Australasia, VIC
10.2017 - 12.2017

Registered Nurse

St Vincent’s Hospital Melbourne, VIC
10.2015 - 10.2017

Registered Nurse

Correct Care Australasia, VIC
03.2015 - 10.2017

Registered Nurse

Benetas, VIC
03.2015 - 06.2017

Registered Nurse

Alfred Hospital, VIC
02.2011 - 03.2015
  • Hospital in the Home

Registered Nurse

Alfred Hospital, VIC
04.2009 - 03.2015
  • Hospital Admissions Risk Program – Mobile Assessment and Treatment Service (MATS) Stream – May 2014 to March 2015
  • Hospital in the Home Program – February 2011 to March 2015
  • Intensive Care Unit – April 2009 to February 2011

Registered Nurse

Alfred Hospital, VIC
04.2009 - 02.2011
  • Intensive Care Unit

Registered Nurse

Epworth Freemasons’ Hospital, VIC
02.2008 - 04.2009

Registered Nurse

Benenden Hospital, Kent, U.K.
10.2006 - 12.2007

Health Care Assistant, Nurse Bank

Conquest Hospital, Hastings, U.K.
06.2004 - 10.2006

Sales Associate

Holland and Barrett, Peterborough, U.K.
07.2000 - 09.2003

Education

Bachelor of Science (Hons) - Nursing

University of Brighton
10.2006

Mini MBA -

Australian Institute of Management
10-2024

Skills

  • Clinical leadership and guidance
  • Healthcare management across complex services with multiple locations
  • Patient safety
  • Effective stakeholder engagement
  • Quality improvement
  • Budget management

Timeline

Acting Director, Clinical Services

GEO Healthcare, VIC
09.2024 - Current

Area Manager, Clinical Services

GEO Healthcare, VIC
05.2023 - 08.2024

Health Services Manager

Correct Care Australasia, VIC
01.2018 - 07.2022

Associate Health Services Manager

Correct Care Australasia, VIC
10.2017 - 12.2017

Registered Nurse

St Vincent’s Hospital Melbourne, VIC
10.2015 - 10.2017

Health Services Manager

Correct Care Australasia, VIC
03.2015 - 05.2023

Registered Nurse

Correct Care Australasia, VIC
03.2015 - 10.2017

Registered Nurse

Benetas, VIC
03.2015 - 06.2017

Registered Nurse

Alfred Hospital, VIC
02.2011 - 03.2015

Registered Nurse

Alfred Hospital, VIC
04.2009 - 03.2015

Registered Nurse

Alfred Hospital, VIC
04.2009 - 02.2011

Registered Nurse

Epworth Freemasons’ Hospital, VIC
02.2008 - 04.2009

Registered Nurse

Benenden Hospital, Kent, U.K.
10.2006 - 12.2007

Health Care Assistant, Nurse Bank

Conquest Hospital, Hastings, U.K.
06.2004 - 10.2006

Sales Associate

Holland and Barrett, Peterborough, U.K.
07.2000 - 09.2003

Bachelor of Science (Hons) - Nursing

University of Brighton

Mini MBA -

Australian Institute of Management
Alana Guy