Summary
Overview
Work History
Education
Skills
Interests
Certification
Timeline
Generic

Alana Holmes

Summary

Dynamic barista with a proven track record at Cafe Mary Rose, excelling in high-quality beverage preparation and exceptional customer service. Recognized for strong time management and attention to detail, I thrive in fast-paced environments, ensuring cleanliness and safety while building lasting relationships with customers. A reliable team player dedicated to enhancing the overall experience.

Overview

5
5
years of professional experience
1
1
Certification

Work History

Barista

Cafe Mary Rose
12.2021 - Current
  • Prepared and served high-quality beverages while ensuring adherence to food safety standards.
  • Engaged with customers to provide exceptional service and address inquiries effectively.
  • Maintained cleanliness and organization of workstations to promote efficiency during busy shifts.
  • Operated espresso machines and coffee equipment, developing skills in beverage preparation techniques.
  • Collaborated with team members to support a positive work environment and enhance customer experience.
  • Adapted quickly to changing priorities during peak hours, ensuring timely service delivery.

Netball Umpire

Upper Yarra Netball Association
01.2021 - 09.2023
  • Officiated competitive netball matches, ensuring adherence to rules and fair play standards.
  • Maintained clear communication with players and coaches to facilitate game flow and resolve disputes.
  • Evaluated player performance to provide constructive feedback for skill development and improvement.
  • Developed and implemented training sessions for new umpires, enhancing their officiating skills and confidence.
  • Navigated difficult situations using effective communication and explanation of game rules.
  • Promoted a respectful atmosphere on court by enforcing sportsmanship standards among all participants consistently throughout matches.

Education

Diploma of Nursing - Nursing

Box Hill Institute of TAFE
Melbourne, VIC
04-2027

Year 12 Completion -

Upper Yarra Secondary College
Yarra Junction, VIC
11-2024

Skills

  • Time management
  • Friendly and outgoing
  • Attention to detail
  • Team player
  • Opening and closing duties
  • Active listener
  • Cleanliness
  • Safe food handling practices
  • Professional demeanour
  • Multitasking and organization
  • Clear communication
  • Reliable and dependable
  • Relationship building

Interests

  • Reading
  • Baking/cooking
  • Connecting with family & friends
  • Traveling


Certification

  • Working with children's check
  • NDIS worker screening clearance
  • Police check (2025)
  • Hand hygiene certificate


Timeline

Barista

Cafe Mary Rose
12.2021 - Current

Netball Umpire

Upper Yarra Netball Association
01.2021 - 09.2023

Diploma of Nursing - Nursing

Box Hill Institute of TAFE

Year 12 Completion -

Upper Yarra Secondary College
Alana Holmes