Summary
Overview
Work History
Education
Skills
Timeline
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ALANA KANAFA

Brisbane,QLD

Summary

Dynamic professional with extensive experience in policy, advocacy, stakeholder engagement, and leadership in the property industry. Equipped with established networks across all levels of government, community housing providers, developers, and more in Queensland. Poised to make a significant impact as Deputy Executive Director at the Property Council Queensland. Proven track record in strategy development, stakeholder relations, member organisations and team leadership, driving organizational goals and influencing positive change. MBA qualified, with strong communication, negotiation, and problem-solving skills, dedicated to excellence and continuous improvement. Passionate about influencing high-quality property and housing solutions for all.

Overview

11
11
years of professional experience

Work History

Manager, Community Housing Futures

Queensland Shelter
03.2023 - 12.2024
  • Lead the implementation of Community Housing Futures, a groundbreaking capacity-building initiative uniting Aboriginal and Torres Strait Islander Housing Queensland, CHIA Qld, and Q Shelter to drive growth and strength in community housing provision statewide
  • Develop and deliver programs aimed at enhancing the capability of community housing organizations (CHOs) to undertake larger-scale housing supply programs, diversify operating models, and secure government assistance for housing growth initiatives
  • Foster partnerships and collaboration among diverse stakeholders, including urban, regional, and remote community housing providers, government bodies, and funding agencies to advance shared goals and objectives
  • Devise and execute comprehensive program delivery plans, oversee the design and implementation of evaluation frameworks, and ensure adherence to accountability requirements, delivering programs to standard, on time, and within budget
  • Provide expert guidance and advisory support to CHOs through business analysis, development of tools and resources, and interpretation of results to inform strategic decision-making and program refinement
  • Establish and maintain robust governance structures, deliver performance and accountability reports, identify and mitigate program risks, and ensure compliance with contractual obligations and regulatory standards
  • Lead and support a diverse team, contribute to the leadership team within the employing body, foster effective collaboration across teams, and promote a culture of respect, collaboration, and excellence in communication.

Housing Partnerships - Tier 1 Community Housing Providers

South Australian Government - SA Housing Authority
08.2022 - 03.2023
  • The lead Contract Manager on various complex and multifaced property related contracts for State Government, SA Housing Authority
  • Manage the preparation, negotiation, and execution of property contracts
  • Conduct and present project and investment feasibility analysis
  • Lead commercial negotiations with stakeholders, contract partners and consultants in a timely and professional manner
  • Stay current with current property economics and trends Australia
  • Preparation of budgets and variance analysis of actual performance relative to budget through financial acquittal
  • Audit functions to protect the interests of the SA Housing Authority and advancing partnerships to ensure contract performance and compliance is achieved
  • Mitigate business risks by analysing contracts' potential impacts and avoiding unfavourable terms and outcomes
  • Consider trends and observations across property activities to identify areas of improvement to existing or future agreements and collaborative projects
  • Manage expressions of interest and other procurement projects which will deliver on the Authority's strategic plan
  • Initiate and maintain effective relationships with contract partners, investors, land information suppliers, regulatory bodies, and other key sector providers, building strategic alliances and partnerships to achieve innovative approaches to service delivery
  • Interpret contact terms and coordinated solutions to resolve disputes between clients and service providers
  • Support the provision of quality, high level Cabinet, Ministerial and Departmental briefings, speech notes and other government and sector communications, establish timelines and provide regular executive level project and contract management reports, briefings, and other relevant correspondence.

Operations Manager

Common Equity Housing SA Ltd
03.2020 - 08.2022
  • A key role in the executive management team reporting to the Board of Directors and sub-committees
  • Complete oversight and responsibility for the business operations
  • Lead the identification, analysis, and delivery of property development opportunities, creating a pipeline of projects to expand and diversify property assets, including the redevelopment of existing sites, and new projects
  • Research, prepare and respond to expressions of interest and tender opportunities in a competitive market, including the preparation and submission of unsolicited proposals
  • Proactively empower the organisations employees to achieve the organisational strategy and objectives with energy and dynamism
  • Preparation and presentation of financial feasibility studies and due diligence investigations
  • Change leadership - Create, implement, and drive strategic change to ensure the organisations strategy is operationalised
  • Continually improving service delivery through a natural spirit of inquiry, customer and team feedback and business best practices
  • Ensure succinct and strategic messages are delivered to the community, our stakeholders and members through marketing and communications
  • All aspects of compliance and contractual arrangements of the organisation
  • Establish and maintain strategic stakeholder relationships
  • Identify and assess internal and external risk that the organisation might be exposed to and provide advice on strategies to minimise these risks.

Executive Manager, Housing

Venture Housing Company
06.2017 - 03.2020
  • Ensure the effective day-to-day management of Venture's housing services in accordance with the Company's objectives and policies and all relevant legislation, guidelines and industry standards
  • In strategic partnership with the Northern Territory Government, deliver 250 new homes in the Darwin and Palmerston Region to be tenanted to tenants on low-moderation income or key workers
  • Improvement and implementation of strategic contracts, policies and procedures
  • Organised and led staff orientation programs and training to promote collaboration
  • Implemented performance review and motivational strategies including KPIs to elevate HR team results
  • Evaluated training program success and presented strategic improvement recommendations to CEO and Board
  • Promote good working relationships and strategic networks with Federal, Territory and Local government representatives
  • Human Resource management and recruitment
  • Lead a team to reach KPIs
  • Ensure that services are provided in accordance with the Residential Tenancies Act, funding agreements, company objectives and policies and in accordance with the principles of equal opportunity, social justice, environmental sustainability, workplace health and safety, professional ethics and corporate responsibility
  • Ensure that all services are delivered and reported appropriately to fulfil all funding requirements
  • Identify and assess internal and external risk that the organisation might be exposed to and provide advice on strategies to minimise these risks.

Team Leader

Junction Housing Australia
06.2016 - 06.2017
  • The management of highly antisocial tenancies, including listing with Department of Child Protection, the South Australian Police, the Australian Federal Police, Mental Health Triage and other emergency services and apartments
  • Leading a team to achieve company objectives
  • Compliance relating to the South Australian Master Funding Agreement and the various housing streams
  • End-to-end property management
  • Tribunal preparation and hearing attendance
  • Constructing and issuing breach notices
  • Conflict resolution
  • Managing and exceeding tenant and landlord expectations
  • Arrears management
  • Project Managing Maintenance.

Manager

Venture Housing Company
06.2014 - 06.2016
  • High level problem solving and conflict resolution
  • Ensure the effective day-to-day management of Venture's housing services in accordance with the Company's objectives and policies and all relevant legislation, guidelines and industry standards
  • Improvement and implementation of policies and procedures
  • Promote good working relationships and strategic networks with Federal, Territory and Local government representatives
  • Human Resource management and recruitment
  • Lead a team to reach KPIs
  • Ensure that services are provided in accordance with the Residential Tenancies Act, funding agreements, company objectives and policies and in accordance with the principles of equal opportunity, social justice, environmental sustainability, workplace health and safety, professional ethics and corporate responsibility
  • Ensure that all services are delivered and reported appropriately to fulfil all funding requirements
  • Identify and assess internal and external risk that the organisation might be exposed to and provide advice on strategies to minimise these risks.

Education

Master of Business Administration (MBA) -

Australian Institute of Business

Graduate Diploma of Business -

Australian Institute of Business

Graduate Diploma of Management -

Australian Institute of Business

Diploma of Property -

Real Estate Institute SA

Skills

  • Strategic relationships
  • Well-considered policy & advocacy
  • Strategy creation and implementation
  • Communication and Negotiations
  • Member Lead Organisations & Member relationships

Timeline

Manager, Community Housing Futures

Queensland Shelter
03.2023 - 12.2024

Housing Partnerships - Tier 1 Community Housing Providers

South Australian Government - SA Housing Authority
08.2022 - 03.2023

Operations Manager

Common Equity Housing SA Ltd
03.2020 - 08.2022

Executive Manager, Housing

Venture Housing Company
06.2017 - 03.2020

Team Leader

Junction Housing Australia
06.2016 - 06.2017

Manager

Venture Housing Company
06.2014 - 06.2016

Master of Business Administration (MBA) -

Australian Institute of Business

Graduate Diploma of Business -

Australian Institute of Business

Graduate Diploma of Management -

Australian Institute of Business

Diploma of Property -

Real Estate Institute SA

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ALANA KANAFA