Summary
Overview
Work History
Education
Skills
Attributes
References
Timeline
Generic

ALANA KLINCKE

Sharon,QLD

Summary

To gain secure employment whilst developing new skills and experiences.

Overview

2026
2026
years of professional experience

Work History

Jewellery Manager and Retail Associate

Cash Converters
02.2019 - 06.2025
  • Knowledge of different carats of gold 9ct to 24ct,Knowledge of different types of gemstones from diamonds to rubies etc,Jewellery pricing ,cleaning and sterilisation,Gold daily price knowledge and scrap prices of gold,Skills of looking at jewellery through a magnifying loop,Daily stocktakes,Daily management,Setting up and displaying everyday,Merchandising and coming up with different and jewellery displays,Meeting daily targets and Monthy KPIS,Experience in seasonal and organising non seasonal jewellery sales and promotions,Online uploads on the Cash converters website and selling jewellery online,Online correspondence with customers to generate sales through email,Jewellery sales in store and online,Working with preowned/2nd jewellery,Working with preowned/2nd goods from power tools to smartphones,Demonstrating to customers product knowledge and helping what they are looking for and customer service,Operation and knowledge of a CCPOS system,Training and guiding new staff members,Knowledge of different products and experience,Testing and demonstrating stock ,Buys and loans buying and pawning in customers items

Airport Retail Enterprises
01.2013 - 01.2019
  • Customer service, Table service, Coffee service, Food and beverage service, General cleaning and sterilisation, Safe food handling, Upselling and on selling, Operation of a cash register, Sushi production, Product Knowledge, Service of alcohol, Sandwich making, Subway university inducted, Shift work, Float/money balancing

Waitress

Hog’s Breath Café
- 01.2013
  • Sales, Restaurant presentation, Menu Knowledge, Service of alcohol, Table service, Cleaning and sterilisation, Handling of food and beverages, Taking bookings, Cash handling

Piercing Technician

Heritage custom tattooing
01.2010 - 04.2010
  • Procedure consultation, Jewellery sales, Customer advice, Customer service, Cleaning and sterilising equipment, Daily management, Cash handling, Client bookings,Answering Phones

Child care assistant

ABC Early Learning
01.2008 - 01.2010
  • Provision of high quality care for children, Understanding of physical and emotional needs of children, Fulfilling all duties associated with the infant room, Fulfilling all duties associated with the toddler room, Fulfilling all duties associated with the care for school age children

Education

Responsible Service of Alcohol -

Hospitality Institute of Australasia
01.2016

Food Safety Certificate -

Environmental Heath Australia
01.2013

Certificate III in Hospitality -

Hog’s Breath Café
01.2012

Maintain Infection control in office practice settings -

Tafe
QLD
01.2010

Skills

  • Strong work ethic
  • Good customer relation skills
  • Fast and willing learner
  • Excellent communication skills
  • Excellent Personal presentation
  • Ability to work independently or as a Team player
  • Excellent sales techniques
  • Expense Tracking
  • Merchandising
  • Customer service
  • Jewellery and product knowledge

Attributes

  • Strong work ethic
  • Good customer relation skills
  • Fast and willing learner
  • Excellent communication skills
  • Excellent Personal presentation
  • Ability to work independently or as a Team player
  • Excellent sales techniques

References

Chris Inglis Cash Converters 

Area Manager 

0405252700

Jessica Hunt  Cash Converters

Store Manager

0438311893

Robert Milne Cash Converters

Senior Retail Associate

0432475515

Timeline

Jewellery Manager and Retail Associate

Cash Converters
02.2019 - 06.2025

Airport Retail Enterprises
01.2013 - 01.2019

Piercing Technician

Heritage custom tattooing
01.2010 - 04.2010

Child care assistant

ABC Early Learning
01.2008 - 01.2010

Food Safety Certificate -

Environmental Heath Australia

Certificate III in Hospitality -

Hog’s Breath Café

Waitress

Hog’s Breath Café
- 01.2013

Responsible Service of Alcohol -

Hospitality Institute of Australasia

Maintain Infection control in office practice settings -

Tafe

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ALANA KLINCKE