Alana Nekic
Summary
Reliable and dedicated sales professional successful at promoting customer loyalty, satisfaction and diligent attention to individual needs. Dedicated and dependable relationship-builder with excellent organizational strengths and superior work ethic.
Overview
8
8
years of professional experience
Work History
Sales Assistant
Bonds
02.2022 - Current
- Increased sales by building strong customer relationships and providing excellent service.
- Boosted store revenue through upselling and cross-selling techniques.
- Collaborated with team members to achieve a cohesive and efficient store environment.
- Executed visual merchandising strategies to attract customers and drive sales.
- Kept up-to-date records of daily sales activities, monitoring progress towards individual goals.
- Trained new hires on company policies, procedures, sales tactics helping them integrate seamlessly into the team.
- Built rapport with repeat customers, fostering long-term loyalty to the brand.
Operations Assistant
Action Workforce / Linfox
10.2021 - 01.2022
- Verified quantity and description of products received by checking merchandise against purchase order.
- Maintained accurate inventory records using SAP, resulting in a reduction of discrepancies and costly errors.
- Unpacked and repacked items in different quantities and configurations for storing.
- Assisted in receiving, stocking and distribution of merchandise.
Pick Packer
Action Workforce
08.2021 - 10.2021
- Managed workload effectively under pressure during peak periods while maintaining focus on quality control measures.
- Assisted supervisors with specific tasks as needed, showcasing versatility and commitment to overall team success.
- Supported training efforts for new team members, sharing knowledge of best practices for successful picking/packing operations.
- Collaborated with team members to achieve daily goals and meet company objectives.
Visual Merchandiser
H&M
07.2019 - 03.2020
- Developed planograms based on best-selling products, optimizing merchandise visibility and accessibility for shoppers.
- Enhanced store sales by creating visually appealing and strategically placed product displays.
- Collaborated with management to develop seasonal merchandising strategies for optimal customer engagement.
- Trained and supervised junior team members in visual merchandising techniques for consistent brand presentation across the store.
Visual Merchandiser
Zara
07.2017 - 02.2019
- Collaborated with management to develop seasonal merchandising strategies for optimal customer engagement.
- Analyzed sales data to identify trends and adjust visual merchandising plans accordingly, maximizing revenue potential.
- Maintained a clean and organized store environment, enhancing the overall shopping experience for customers.
- Collaborated with team members to meet and exceed monthly sales targets consistently.
Team Leader
Community Children Essendon
11.2015 - 06.2017
- Streamlined daily routines, resulting in increased efficiency and smoother classroom operations.
- Developed strong relationships with families, maintaining open communication channels for optimal support of each child''s growth and wellbeing.
- Implemented hands-on learning opportunities that encouraged exploration, problem-solving, and critical thinking skills among children.
- Coordinated with other staff members effectively in order to provide a cohesive childcare program promoting teamwork and collaboration.
- Communicated with children's guardians about daily activities, behaviours and related issues.
Education
Diploma - Early Childhood Education
Victoria University
Melbourne, VIC12.2015
Skills
- Organization and Time Management
- Attention to detail
- Strong interpersonal skills
- Customer Service
- Reliability and punctuality
- Multitasking capabilities
- Adaptability and flexibility
References
Available upon request
Timeline
Sales Assistant
Bonds
02.2022 - Current
Operations Assistant
Action Workforce / Linfox
10.2021 - 01.2022
Pick Packer
Action Workforce
08.2021 - 10.2021
Visual Merchandiser
H&M
07.2019 - 03.2020
Visual Merchandiser
Zara
07.2017 - 02.2019
Team Leader
Community Children Essendon
11.2015 - 06.2017
Diploma - Early Childhood Education
Victoria University
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