Summary
Overview
Work History
Education
Skills
Education Licences
References
Timeline
Generic

ALANA NOWLAN

Wyong,NSW

Summary

Hardworking and passionate job seeker with strong organizational skills, eager to secure an entry-level position in the animal field. Detail oriented team player. Caring, hardworking and devoted to comprehensive animal care and wellness.

Overview

7
7
years of professional experience

Work History

Sole Trader - Residential Cleaner

Lady Luxury Cleaning
01.2021 - 11.2023
  • Engaging with clients and building rapport.
  • Maintained a clean and organized appearance for client homes, ensuring maximum comfort and ease of use.
  • Reduced allergens and improved indoor air quality through regular dusting and vacuuming tasks.
  • Enhanced customer satisfaction by providing thorough and efficient cleaning services to residential clients.
  • Developed strong relationships with clients, resulting in repeat business and referrals for new customers.
  • Assisted clients in decluttering their living spaces, creating more functional environments for daily activities.
  • Managed inventory of necessary cleaning supplies while minimizing waste through careful usage monitoring strategies.

Factory Hand/All Rounder/Reception Assistant

Coastal Customs Sheet Metal Industries
03.2017 - 05.2023
  • Demonstrated respect, friendliness and willingness to help wherever needed.
  • Worked effectively in fast-paced environments.
  • Worked well in a team setting, providing support and guidance.
  • Excellent communication skills, both verbal and written.
  • Strengthened communication skills through regular interactions with others.
  • Enhanced production efficiency by maintaining clean and organized work areas
  • Monitored incoming payments from clients, ensuring prompt application of funds against outstanding invoices.

Residential/Commercial Cleaner

Dream Clean Co
09.2019 - 09.2020
  • Increased client retention rate by fostering strong working relationships through reliable service delivery and professional demeanor.
  • Improved client satisfaction by providing thorough cleaning services tailored to individual preferences and needs.
  • Reduced allergens in homes with diligent dusting, vacuuming, and air filter maintenance tasks.
  • Ensured a safe home environment by properly disposing of hazardous materials and using eco-friendly cleaning products.
  • Developed strong relationships with clients through consistent reliability, punctuality, and excellent service delivery.

Education

Certificate II - Animal Care

TAFE NSW
Gosford, NSW
12.2023

High School Diploma -

Tuggerah Lakes Secondary College
Tumbi Umbi, NSW
12.2011

Skills

  • Time Management
  • Organizational Skills
  • Attention to Detail
  • Customer-Oriented
  • Cleaning and Organizing Abilities
  • Health and Safety Compliance
  • Calm Under Pressure
  • Flexible and Adaptable

Education Licences

  • OH&S White Card
  • NSW Full Drivers Licence

References

  • DREAM CLEAN CO, Amy Suhaeli, 0417 257 208
  • PERSONAL REFERENCE, Nicole Pagett, 0481 166 482

Timeline

Sole Trader - Residential Cleaner

Lady Luxury Cleaning
01.2021 - 11.2023

Residential/Commercial Cleaner

Dream Clean Co
09.2019 - 09.2020

Factory Hand/All Rounder/Reception Assistant

Coastal Customs Sheet Metal Industries
03.2017 - 05.2023

Certificate II - Animal Care

TAFE NSW

High School Diploma -

Tuggerah Lakes Secondary College

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ALANA NOWLAN