Alana Pederick

• Remained calm and poised when dealing with difficult customers or during busy shifts.
• Used cash registers and credit card machines to cash out customers.
• Greeted new customers, discussed specials, and took drink orders.
• Kept server areas clean and stocked to increase efficiency while working tables

• Educated customers about store procedures, merchandise and promotions.
• Greeted customers entering store and responded promptly to customer needs.
• Built relationships with customers to encourage repeat business.
• Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
• Restocked and organized merchandise in front lanes.
• Used POS system to enter orders, process payments and issue receipts.

• Greeted customers and responded to requests for information.
• Helped customers complete purchases and locate items
• Organized items on shelves to help customers locate products easily and quickly.
• Maintained organized and orderly front end and removed carts, baskets, and debris.
• Checked ID for age-restricted items to prevent sales of alcohol or tobacco products to ineligible customers.
• Processed credit card, EBT, and gift certificate payments with electronic computer system.
• Handled cash with high accuracy and took care to check bills for fraud.
• Worked with floor team and managers to meet wide range of customer needs.

During the summer fires of 2020, while I was on my own journey of fleeing the fires, I spent 3 days in the town of Eden. I helped make tea's and coffee for the people camping around us and distributed information about the state of the fires.