Alana Shaw
Summary
Motivated employee learns quickly in fast-paced, high-volume environments. Consistently adheres to safety standards. Maintains open availability and flexibility to work various shifts. Ready to tackle new challenges and to contribute to team and company success.
Overview
24
24
years of professional experience
1
1
Certification
Work History
Factory Line Worker
Lite N Easy
Carrum Downs, VIC
09.2023 - Current
- Enhanced workplace safety by adhering to company guidelines, participating in training sessions, and reporting hazards immediately.
- Contributed to a positive work environment by assisting coworkers when needed and maintaining open communication with supervisors.
- Operated various machinery proficiently, resulting in consistent product output while minimizing waste.
- Followed detailed instructions to assemble products accurately, ensuring customer satisfaction with the final result.
- Increased production efficiency by streamlining assembly line processes and identifying areas for improvement.
- Reduced machine downtime by performing regular maintenance checks and promptly addressing issues.
Event Coordinator
Melbourne Sumo's
Dandenong, VIC
02.2014 - 10.2018
- Delivered exceptional customer service, addressing attendee concerns promptly and professionally during events.
- Supported successful fundraising efforts by assisting in the organization of auctions, raffles, and sponsorships for charity events.
- Ensured smooth execution of on-site logistics by supervising setup, teardown, and vendor coordination during events.
- Streamlined registration process for smoother check-in, resulting in positive feedback from attendees.
- Consulted with customers to determine objectives and requirements for events.
Sandwich Artist
Fancy Fillings
Dandenong Plaza, VIC
11.2010 - 03.2013
- Enhanced customer satisfaction by providing exceptional service and well-crafted sandwiches.
- Expedited order processing for increased efficiency in high-volume periods.
- Maintained a clean and organized workspace, adhering to strict sanitation standards.
- Operated the cash register with accuracy, ensuring proper handling of transactions.
- Developed proficiency in preparing various sandwich types, meeting diverse customer preferences and dietary needs.
- Resolved customer complaints professionally, maintaining positive relationships and promoting repeat business.
Fast Food Crew Trainer
McDonald's
Croydon, VIC / Eastland Plaza, Ringwood VIC
01.2000 - 12.2006
- Improved customer satisfaction by providing efficient and friendly service in a fast-paced environment.
- Enhanced team productivity by conducting regular training sessions and sharing best practices.
- Ensured food quality and safety through strict adherence to company guidelines and sanitation protocols.
- Boosted sales by upselling menu items, suggesting popular choices, and promoting limited-time offers.
- Maintained a clean dining area for guests, ensuring a positive experience with every visit.
- Assisted management in resolving customer complaints, resulting in increased loyalty and repeat business.
- Reduced waste and costs by efficiently managing inventory levels and monitoring food expiration dates.
Education
Certificate II - Construction Industry
Box Hill Institute of TAFE
Melbourne, VIC07.2023
Certificate I - Food Handlers / Basic Nutrition
Box Hill Institute of TAFE
Melbourne, VIC02.2023
Certificate III And Certificate II - Retail Services
Box Hill Institute of TAFE
Melbourne, VIC12.2022
Certificate III - Cleaning Operations
Box Hill Institute of TAFE
Melbourne, VIC08.2022
Certificate II - Provide Cardiopulmonary Resuscitation
Box Hill Institute of TAFE
Melbourne, VIC07.2022
Skills
- Safety Compliance
- Materials Handling
- Forklift Operation
- Machinery Maintenance
Certification
- Forklift License
- OHS / First Aid
- Certificate II / III Retail
- White Card
Timeline
Factory Line Worker
Lite N Easy
09.2023 - Current
Event Coordinator
Melbourne Sumo's
02.2014 - 10.2018
Sandwich Artist
Fancy Fillings
11.2010 - 03.2013
Fast Food Crew Trainer
McDonald's
01.2000 - 12.2006
Certificate II - Construction Industry
Box Hill Institute of TAFE
Certificate I - Food Handlers / Basic Nutrition
Box Hill Institute of TAFE
Certificate III And Certificate II - Retail Services
Box Hill Institute of TAFE
Certificate III - Cleaning Operations
Box Hill Institute of TAFE
Certificate II - Provide Cardiopulmonary Resuscitation
Box Hill Institute of TAFE