Summary
Overview
Work History
Education
Skills
References
Timeline
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Alana Taylor

Thornton,NSW

Summary

Empathetic and compassionate aged care worker with experience in providing emotional support, personal care assistance, and promoting physical activity for elderly clients. Committed to improving client well-being through personal care and interactive engagement. Possess strength in understanding various medical conditions related to aging, supporting physical and mental disabilities, and using assistive equipment safely. Previous work has resulted in an improved quality of life for residents through personalised attention and holistic care.

Overview

15
15
years of professional experience

Work History

Team Leader

Calvary Retirement Communities Hunter Manning Ltd
Eleebana, NSW
03.2024 - Current
  • Followed care plan and directions to administer medications.
  • Monitored vital signs and medication use, documenting variances, and concerning responses.
  • Monitored health and well-being of clients and reported significant health changes.
  • Developed strategies for improving services to clients in order to meet their changing needs.
  • Documented and filed patient health reports and charts.
  • Attended weekly meetings with team members to discuss client cases and coordinate care plans.
  • Provided support and guidance to colleagues to maintain a collaborative work environment.
  • Resolved conflicts between team members through active listening techniques and effective problem-solving methods.
  • Enforced safety protocols throughout work environment in order to protect both employees and clients from harm.

Care Service Employee

Calvary Retirement Communities Hunter Manning Ltd
Eleebana, NSW
07.2013 - 03.2025
  • Monitored health and well-being of clients and reported significant health changes.
  • Built strong and trusting rapport with clients and loved ones.
  • Assisted clients with maintaining good personal hygiene.
  • Attended regular training sessions on topics related to care provision.
  • Reported any concerns relating to a client's wellbeing or safety immediately.
  • Managed challenging behaviour effectively using appropriate methods of intervention.
  • Operated equipment and machinery according to safety guidelines.
  • Provided support and guidance to colleagues to maintain a collaborative work environment.
  • Demonstrated strong problem-solving skills, resolving issues efficiently and effectively.
  • Maintained clean and well-organized environment for client happiness and safety.
  • Partnered with registered nurses and physiotherapists to provide care to patients.
  • Followed care plan and directions to administer medications.
  • Collected and recorded patients' blood pressure, pulse, and respirations (TPRs) to evaluate and note basic health status.

Care Service Employee

Hillside Nursing Home
Mount Hutton
03.2010 - 06.2013
  • Monitored health and well-being of clients and reported significant health changes.
  • Created safe and positive living situations for clients by communicating with family and other staff about concerns or challenges.
  • Assisted clients with maintaining good personal hygiene.
  • Aided with mobility and independence for disabled individuals and continually monitored safety.
  • Provided emotional and practical support to clients, enabling them to remain independent.
  • Maintained clean and well organised environment for client happiness and safety.

Education

Certificate III in Business Administration (Medical) -

TAFE NSW
NSW
01-2013

Certificate III in Aged Care Work -

Intercept Group Pty Ltd
Hamilton, NSW
01-2010

New South Wales School Certificate -

Hunter Christian School
Mayfield, NSW
01-2006

Skills

  • Compassionate client care
  • Special needs care
  • Palliative care
  • Dementia care
  • Mobility assistance
  • Empathetic listening
  • Behavioral management
  • Team collaboration
  • Time management
  • Patient advocacy
  • Patient assessments
  • Verbal and written communication skills

References

References available upon request.

Timeline

Team Leader

Calvary Retirement Communities Hunter Manning Ltd
03.2024 - Current

Care Service Employee

Calvary Retirement Communities Hunter Manning Ltd
07.2013 - 03.2025

Care Service Employee

Hillside Nursing Home
03.2010 - 06.2013

Certificate III in Business Administration (Medical) -

TAFE NSW

Certificate III in Aged Care Work -

Intercept Group Pty Ltd

New South Wales School Certificate -

Hunter Christian School

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Alana Taylor