Proactive and goal-oriented professional with excellent time management and problem-solving skills. Known for reliability and adaptability, with swift capacity to learn and apply new skills. Committed to leveraging these qualities to drive team success and contribute to organisational growth.
Overview
16
16
years of professional experience
Work History
Team Leader
Calvary Retirement Communities
03.2024 - Current
Followed care plan and directions to administer medications.
Monitored vital signs and medication use, documenting variances, and concerning responses.
Monitored health and well-being of clients and reported significant health changes.
Developed strategies for improving services to clients in order to meet their changing needs.
Documented and filed patient health reports and charts.
Attended weekly meetings with team members to discuss client cases and coordinate care plans.
Provided support and guidance to colleagues to maintain a collaborative work environment.
Resolved conflicts between team members through active listening techniques and effective problem-solving methods.
Enforced safety protocols throughout work environment in order to protect both employees and clients from harm.
Care Service Employee
Calvary Retirement Communities
07.2013 - 03.2024
Monitored health and well-being of clients and reported significant health changes.
Built strong and trusting rapport with clients and loved ones.
Assisted clients with maintaining good personal hygiene.
Attended regular training sessions on topics related to care provision.
Reported any concerns relating to a client's wellbeing or safety immediately.
Managed challenging behaviour effectively using appropriate methods of intervention.
Operated equipment and machinery according to safety guidelines.
Provided support and guidance to colleagues to maintain a collaborative work environment.
Demonstrated strong problem-solving skills, resolving issues efficiently and effectively.
Maintained clean and well-organized environment for client happiness and safety.
Partnered with registered nurses and physiotherapists to provide care to patients.
Followed care plan and directions to administer medications.
Care Service Employee
Hillside Nursing Home
03.2010 - 06.2013
Collected and recorded patients' blood pressure, pulse, and respirations (TPRs) to evaluate and note basic health status.
Monitored health and well-being of clients and reported significant health changes.
Created safe and positive living situations for clients by communicating with family and other staff about concerns or challenges.
Assisted clients with maintaining good personal hygiene.
Aided with mobility and independence for disabled individuals and continually monitored safety.
Provided emotional and practical support to clients, enabling them to remain independent.
Maintained clean and well organised environment for client happiness and safety.
Education
Certificate III - Business Administration (Medical)
TAFE NSW
01.2013
Certificate III - Aged Care Work
Intercept Group Pty Ltd
01.2010
New South Wales School Certificate - undefined
Hunter Christian School
01.2006
Skills
Verbal and written communication
Documentation and reporting
Work planning and prioritisation
Safety processes and procedures
Problem-solving and conflict resolution
Team leadership and team collaboration
Timeline
Team Leader
Calvary Retirement Communities
03.2024 - Current
Care Service Employee
Calvary Retirement Communities
07.2013 - 03.2024
Care Service Employee
Hillside Nursing Home
03.2010 - 06.2013
Certificate III - Aged Care Work
Intercept Group Pty Ltd
New South Wales School Certificate - undefined
Hunter Christian School
Certificate III - Business Administration (Medical)