Work Preference
Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
Licences and Training
Generic
Alana Wright
Open To Work

Alana Wright

support worker
QLD

Work Preference

Job Search Status

Open to work
Desired start date: Immediately

Desired Job Title

Disability Community Support WorkerCommunity Support WorkerSupport Worker

Location Preference

HybridRemoteOn-Site
Location: Mudgeeraba, QLDRobina, QLDGold Coast, QLDBurleigh Heads, QLDTugun, QLD
Open to relocation: Yes

Salary Range

$44/hr - $520/hr

Summary

Caring and kindness come naturally to me. As a support worker with 10 years of experience in home, residential, and community-based services, I focus on client-directed, person-centred care for individuals facing challenges related to ageing, disability, and mental health. My focus is on empowering clients to engage in and build their independence through personalised support, helping them achieve their goals. I am reliable, emotionally mature, and committed to ensuring each person's unique needs are met, enabling them to lead fulfilling lives.

Overview

10
10
years of professional experience

Work History

Disability Community Support Worker

Warrina Services
01.2025 - Current
  • Assisted clients in daily living activities, promoting independence and enhancing quality of life.
  • Developed individualized support plans tailored to client needs and preferences.
  • Collaborated with multidisciplinary teams to ensure comprehensive care for clients.
  • Implemented communication strategies to effectively engage with non-verbal clients.
  • Monitored client progress, documenting changes and reporting to healthcare professionals.
  • Facilitated recreational activities that encouraged social interaction and skill development.
  • Drove clients safely to social activities and appointments.
  • Developed strong interpersonal relationships with clients, earning their trust and respect through consistent empathy and understanding.
  • Provided emotional support to clients during challenging times, fostering resilience and coping skills.
  • Transported patients via wheelchair to and from rehabilitation and daily activities.
  • Assisted clients in reaching personal goals through targeted skill-building activities and therapeutic interventions.
  • Implemented behavior management techniques when required for the safety of both clients and staff members involved.
  • Assisted clients in accessing community resources, fostering independence and social inclusion.
  • Followed tailored care plans in collaboration with multidisciplinary teams to meet client needs.
  • Advocated for client rights, ensuring access to necessary services and resources within the community.
  • Assisted clients in achieving greater independence, fostering a sense of empowerment through guidance and encouragement.
  • Established trust-based relationships with clients through empathetic communication and active listening skills.
  • Provided crisis intervention support when needed, deescalating situations while prioritizing the safety of all involved parties.
  • Implemented creative problem-solving techniques for resolving conflicts or challenges faced by clients in their daily lives.
  • Maintained professional development through ongoing training courses, staying current on best practices in the field of community support work.
  • Delivered consistent follow-up care to monitor progress towards goals, adjusting support strategies as necessary based on ongoing evaluation results.

Community Support Worker

Toowoomba Community Care
05.2023 - 01.2025
  • Provided individualized support to clients, enhancing their daily living skills and independence.
  • Facilitated social activities, promoting community engagement and interaction among clients.
  • Advocated for client rights and needs within the community service framework.
  • Enhanced client comfort by providing personal care services such as bathing, grooming, and dressing.
  • Ensured client safety by identifying potential hazards in the home environment and implementing appropriate interventions.
  • Managed household tasks such as cleaning, laundry, meal preparation, and grocery shopping to maintain a clean and organized living environment for clients.
  • Assisted clients with mobility issues, ensuring safe transfers and ambulation around the home.
  • Maintained accurate documentation of care provided, changes in condition, and communication with healthcare providers for continuity of care purposes.
  • Improved independence and quality of life for clients through assistance with daily living tasks.

Education

Disability And Aged Care

Certificate III Individual Support
Akadia Training Toowoomba, QLD
05-2018

Skills

  • Person-centered care
  • NDIS compliance
  • Manual handling
  • Active listening
  • Incident reporting
  • Personal care
  • Housekeeping and meal preparation
  • Independent living support
  • Documentation and reporting
  • Mobility support
  • Health and safety
  • Multicultural sensitivity
  • Nursing home care assistance
  • Empathy and patience
  • Adaptability and flexibility
  • Compassionate care
  • Individualized support
  • Transportation assistance
  • Disability awareness
  • Behavioral support

Accomplishments

    Provided support as part of a Collaborative Team to a client with psychosocial disability living in a 24/7 mental facility in his recovery journey to achieve his goal for transition back to his home. This was accomplished through compassionate and positive strategies, focusing on developing skills for using a mobile phone to access public transport for community outings, and emphasizing the importance of increasing confidence, independence, and improving communication.

Timeline

Disability Community Support Worker

Warrina Services
01.2025 - Current

Community Support Worker

Toowoomba Community Care
05.2023 - 01.2025

Disability And Aged Care

Certificate III Individual Support

Licences and Training

  • NDIS Disability Induction
  • NDIS Worker Orientation Module ‘Quality, Safety and You'
  • Adapting to the NDIS
  • Working with psychosocial disability
  • Disability Awareness
  • Positive Behaviour Support
  • Foundations of PBS Films
  • Recognising Restrictive Practices
  • Person-centred care and Empowerment
  • Manual Handling - Akadia Training
  • Complex Care Essentials
  • Understanding Risk Management
  • Fire, Security and Emergency Response
  • Transporting Clients
  • Epilepsy Essentials and Minimising Risks
  • Epilepsy Management
  • PPE Training
  • Certificate of completion
  • Complex Care Essentials
  • Indigenous Cultural Awareness
  • NDIS Yellow Card
  • NDIS Blue Card
  • CPR / AED / First Aid Jan 2026-2027
  • Mental Health First Aid Certificate
  • Evidence of Covid-19 Vaccination
  • Current Influenza Vaccination Certificate
  • QLD Open Driver's Licence
Alana Wrightsupport worker