Summary
Overview
Work History
Education
Skills
References
Timeline
Generic

Alanah Comande

Clarkson,WA

Summary

A dedicated Medical Receptionist works productively with diverse personalities and is experienced in busy clinical settings. Knowledgeable in schedule, records and front desk management.

Overview

14
14
years of professional experience

Work History

Medical Receptionist

Alkimos Medical Centre
07.2022 - Current
  • Adhered to strict guidelines to protect patient privacy.
  • Checked patient insurance, demographics, and health history to keep information current.
  • Helped patients complete necessary medical forms and documentation.
  • Coordinated patient scheduling, check-in, check-out and billing payments.
  • Managed multi-line phone system and pleasantly greeted patients.
  • Coordinated patient scheduling, check-in, check-out and billing payments.
  • Organised paperwork such as charts and reports for office and patient needs.
  • Kept the waiting room neat and organised by stacking magazines, removing trash, and cleaning glass.

Emergency Services Officer

Rio Tinto Iron Ore
01.2021 - 07.2022
  • Maintained confidentiality and security of health records and medical information.
  • Oversaw recruitment, orientation and performance evaluations of employees.
  • Monitored implementation and success of protocols and programs.
  • Maintained communication and good working relationship with facility administration.
  • Built and strengthened relationships to manage effective planning and implementation of emergency response strategies.
  • Maintained current understanding of local, state and federal guidelines for emergency response.
  • Facilitated emergency management training for staff and conducted emergency drills.

Mobile Plant Operator

Rio Tinto Iron Ore
11.2020 - 07.2022
  • Performed minor mechanical work and routine equipment maintenance.
  • Operated equipment such as front-end loaders, forklifts, and slackers regularly.
  • Followed plant safety procedures, rules, and regulations.
  • Conducted safety inspections and followed safety rules and procedures.
  • Knowledgeable of machine maintenance to troubleshoot effectively.
  • Handled preventive and corrective maintenance to maintain proper equipment safety and functionality.

Administrative Officer

HLB Mann Judd Insolvency
01.2018 - 11.2020
  • Created, prepared, and delivered reports to various departments.
  • Supervised and guided new employees and responded quickly to questions to improve understanding of job responsibilities.
  • Managed files and records for clients and adhered to safety procedures to prevent breaches and data misuse.
  • Updated reports, managed accounts, and generated reports for the company database.
  • Set priorities and problem-solved workflow issues to maintain rapport with customers and managers.
  • Prepared agendas and took notes at meetings to archive proceedings.
  • Prepared reports to assist business leaders with crucial decision-making and strategic operational planning.
  • Consulted with company management to assess requirements and develop operational enhancements to streamline processes and increase team performance.

Swim School Supervisor

City Of Swan
03.2015 - 07.2017
  • Backed up classroom teachers by supervising students at recess or during particular activities.
  • Conferred with parents about student behaviours and answered questions.
  • Developed professional relationships with teachers and school administrators to integrate into the team and best serve students.
  • Supported behaviour control strategies with the implementation of district-approved techniques.
  • Cultivated strong relationships with customers to build loyalty and repeat business.
  • Organised and oversaw special events such as birthday parties, tournaments and team-building activities.
  • Monitored budget and expenditures, keeping facility within budget.
  • Assigned work to staff, set schedules, and motivated strong performance in key areas.
  • Developed partnerships with external vendors and suppliers to obtain quality products and services.

Operational Manager

State Swim
12.2010 - 03.2015
  • Supervised operations staff and kept employees compliant with company policies and procedures.
  • Developed and maintained relationships with external vendors and suppliers.
  • Set, enforced and optimised internal policies to maintain responsiveness to demands.
  • Established positive and effective communication among unit staff and organisation leadership, reducing miscommunications and missed deadlines.
  • Attended all practices, meetings, and workouts on time.
  • Adapted teaching techniques to different learning styles.
  • Took notes strengths and weaknesses of each child in class to track progress.
  • Provided positive reinforcement and motivation to increase student confidence and performance.

Sports Teacher

Sacred Heart College
01.2010 - 12.2010
  • Led exercises and physical activities to engage students and develop physical skills.
  • Taught physical education classes covering exercise strategies, sports, and safety.
  • Prepared lesson plans to teach age-appropriate exercises in alignment with the school curriculum.
  • Managed classroom behaviour to maintain safe and orderly learning environments during physical activities.
  • Encouraged students to set and achieve fitness goals to develop a sense of accomplishment.
  • Educated on health and wellness education to help students develop holistic understanding and incorporate in everyday life.

Education

Certificate III And IV in Education Support - Teaching

Institute of Teachers Aide
Perth WA
12.2024

CERTIFICATE III: Mining And Rescue - Emergency Management

ERGT
Perth WA
07.2022

CERTIFICATE IV: Health Care - Medical Assisting

St Johns
Perth WA
12.2020

CERTIFICATE IV: Sports Development - Sports Studies

North Metropolitan TAFE - McLarty Avenue Campus
Joondalup, WA
12.2011

CERTIFICATE III: Community Sports And Recreation - Sports Studies

AFL Sports Ready
Perth WA
12.2010

High School Diploma -

Ballajura Community School
Ballajura, WA
12.2009

Skills

  • Office Coordination
  • Account Management
  • Workflow Optimization
  • Paperwork Coordination
  • Medical Assistance
  • Medical Records Verification
  • Medical Report Preparation
  • Data Entry Software
  • Telephone Etiquette
  • Patient Scheduling
  • Electronic Medical Record
  • Healthcare Administration

References

Dr Gemma Caine - Alkimos Medical Centre Contact: 95631500

Rhiann Burns - Personal Reference: 0437717870 

Greg Quinn - HLB Mann Judd Insolvency: 9227 7500

Timeline

Medical Receptionist

Alkimos Medical Centre
07.2022 - Current

Emergency Services Officer

Rio Tinto Iron Ore
01.2021 - 07.2022

Mobile Plant Operator

Rio Tinto Iron Ore
11.2020 - 07.2022

Administrative Officer

HLB Mann Judd Insolvency
01.2018 - 11.2020

Swim School Supervisor

City Of Swan
03.2015 - 07.2017

Operational Manager

State Swim
12.2010 - 03.2015

Sports Teacher

Sacred Heart College
01.2010 - 12.2010

Certificate III And IV in Education Support - Teaching

Institute of Teachers Aide

CERTIFICATE III: Mining And Rescue - Emergency Management

ERGT

CERTIFICATE IV: Health Care - Medical Assisting

St Johns

CERTIFICATE IV: Sports Development - Sports Studies

North Metropolitan TAFE - McLarty Avenue Campus

CERTIFICATE III: Community Sports And Recreation - Sports Studies

AFL Sports Ready

High School Diploma -

Ballajura Community School

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Alanah Comande