Alanah Crescentino
Summary
Experienced and compassionate 25-year-old Skilled Care Worker with over 8 years of successful experience in home and care facility settings. Known for a bubbly and caring demeanour, I am proficient in meal preparation, housekeeping, medication administration, and companionship. Possessing basic medical knowledge and exceptional interpersonal skills, I am currently working four days a week at ARC Disability, actively seeking new career opportunities to pursue creative aspirations. Eager to work and highly reliable.
Overview
11
11
years of professional experience
1
1
Certification
Work History
Support Worker
ARC Disability
Cairns, QLD
03.2023 - Current
- Assist individuals with disabilities in their daily living activities within a supported living house.
- Utilize hoisting equipment to safely transfer individuals between different positions such as bed to wheelchair or vice versa.
- Provide assistance with changing clothes, including toileting and personal hygiene tasks.
- Support individuals with feeding, ensuring they receive proper nutrition and hydration.
- Help individuals make appointments for medical check-ups, therapy sessions, or other necessary services.
- Administer medication according to prescribed schedules and document accurately.
- Foster a supportive and inclusive environment by engaging in meaningful activities and social interactions.
- Collaborate with healthcare professionals, family members, and other support staff to ensure holistic care and well-being.
- Maintain a clean and organized living space, including tasks such as laundry, cleaning, and meal preparation.
- Remain attentive to any changes in individuals' health or behaviour and communicate effectively with the team to address any concerns promptly.
Private Individual Support Worker
Under Own ABN
Cairns, QLD
09.2021 - 03.2023
- Enhanced client well-being by providing personalized and compassionate care in daily activities.
- Assisted clients with personal hygiene tasks for improved health and comfort.
- Developed individualized care plans to address specific needs and promote independence.
- Improved client mobility by assisting with transfers, ambulation, and range of motion exercises.
- Maintained a safe and clean living environment for clients through housekeeping tasks and organization.
- Facilitated social interactions and community involvement for increased quality of life.
- Provided emotional support to clients during challenging situations or periods of change.
- Communicated effectively with family members regarding updates on client status, concerns, or achievements.
Retail Store Manager
SEED HERITAGE
Cairns, QLD
09.2021 - 06.2022
- Improved store sales by implementing effective marketing strategies and attractive visual merchandising.
- Customer service, merchandising, maintaining and ordering stock.
- Enhanced customer satisfaction through training staff on exceptional customer service practices and conflict resolution techniques.
- Assist with opening and closing the shop
- Boosted employee retention rates by fostering a positive work environment, providing growth opportunities.
- Provide in depth product and service advice in the retail
- Increased average transaction value by upselling products, promoting add-ons, and cross-selling complementary items.
- Processing payments and keeping the shop clean.
- Maintained a clean and organized store appearance to enhance the overall shopping experience for customers.
- Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
Carer
CLARO
09.2016 - 02.2021
- Improved patient well-being by providing compassionate and attentive care.
- Enhanced quality of life for clients through personalized care plans tailored to individual needs.
- Assisted company with 2IC roll when manager took holidays.
- Administered medications accurately, ensuring proper dosage and timely intake.
- Assisted patients with daily living activities, promoting independence and dignity.
- Collaborated with healthcare professionals to develop comprehensive care strategies for optimal patient outcomes.
- Maintained accurate records of patient care, documenting progress and any changes in condition.
- Provided emotional support to patients and their families, fostering strong relationships built on trust and empathy.
Volunteer
Millicent And Surrounds Helping Hand Group
01.2013 - 01.2021
- Participated in meetings to discuss new fundraising opportunities
- Helped pick up and drop off furniture for victims of domestic violence and the needy
- Greeted visitors cheerfully and answered questions to offer quality customer service
- Provided support and companionship to patients in need of assistance
- Spoke with community organisations to boost outreach and highlight programs successes
- Coordinated food, clothing and household items for disadvantaged individuals and families.
Education
High School -
Tenison Woods College
Mount Gambier, SA12.2016
Skills
- Artistic Creativity
- Fine Motor Skills
- Attention to Detail
- Communication Skills
- Adaptability
- Hygiene and Safety Practices
- Time Management
- Customer Service
- Collaboration
Certification
- Certificate III Individual support
- Certificate IV Disability
- Current National police check
- First Aid certificate
- CPR Certificate
- NDIS Worker orientation module
- Infection control certificate- COVID-19
- DHS Working with children's check ID: SRN 0056-6275
- Blue card
- Valid driver's License
- Insured reliable car with rwc
- 1st and 2nd Covid Vaccinated
- Current Flu shot vaccinated
Personal Information
Date of Birth: 06/13/1998
References
- Emma Bradfield FNQ AREA MANAGER SEED HERITAGE 0499975888
- Angeliegh Support Coordinator ARC 0475765482
Timeline
Support Worker
ARC Disability
03.2023 - Current
Private Individual Support Worker
Under Own ABN
09.2021 - 03.2023
Retail Store Manager
SEED HERITAGE
09.2021 - 06.2022
Carer
CLARO
09.2016 - 02.2021
Volunteer
Millicent And Surrounds Helping Hand Group
01.2013 - 01.2021
High School -
Tenison Woods College