Summary
Overview
Work History
Education
Skills
Certification
Personal Information
References
Timeline
Generic

Alanah Crescentino

Summary

Experienced and compassionate 25-year-old Skilled Care Worker with over 8 years of successful experience in home and care facility settings. Known for a bubbly and caring demeanour, I am proficient in meal preparation, housekeeping, medication administration, and companionship. Possessing basic medical knowledge and exceptional interpersonal skills, I am currently working four days a week at ARC Disability, actively seeking new career opportunities to pursue creative aspirations. Eager to work and highly reliable.

Overview

11
11
years of professional experience
1
1
Certification

Work History

Support Worker

ARC Disability
03.2023 - Current
  • Assist individuals with disabilities in their daily living activities within a supported living house.
  • Utilize hoisting equipment to safely transfer individuals between different positions such as bed to wheelchair or vice versa.
  • Provide assistance with changing clothes, including toileting and personal hygiene tasks.
  • Support individuals with feeding, ensuring they receive proper nutrition and hydration.
  • Help individuals make appointments for medical check-ups, therapy sessions, or other necessary services.
  • Administer medication according to prescribed schedules and document accurately.
  • Foster a supportive and inclusive environment by engaging in meaningful activities and social interactions.
  • Collaborate with healthcare professionals, family members, and other support staff to ensure holistic care and well-being.
  • Maintain a clean and organized living space, including tasks such as laundry, cleaning, and meal preparation.
  • Remain attentive to any changes in individuals' health or behaviour and communicate effectively with the team to address any concerns promptly.

Private Individual Support Worker

Under Own ABN
09.2021 - 03.2023
  • Enhanced client well-being by providing personalized and compassionate care in daily activities.
  • Assisted clients with personal hygiene tasks for improved health and comfort.
  • Developed individualized care plans to address specific needs and promote independence.
  • Improved client mobility by assisting with transfers, ambulation, and range of motion exercises.
  • Maintained a safe and clean living environment for clients through housekeeping tasks and organization.
  • Facilitated social interactions and community involvement for increased quality of life.
  • Provided emotional support to clients during challenging situations or periods of change.
  • Communicated effectively with family members regarding updates on client status, concerns, or achievements.

Retail Store Manager

SEED HERITAGE
09.2021 - 06.2022
  • Improved store sales by implementing effective marketing strategies and attractive visual merchandising.
  • Customer service, merchandising, maintaining and ordering stock.
  • Enhanced customer satisfaction through training staff on exceptional customer service practices and conflict resolution techniques.
  • Assist with opening and closing the shop
  • Boosted employee retention rates by fostering a positive work environment, providing growth opportunities.
  • Provide in depth product and service advice in the retail
  • Increased average transaction value by upselling products, promoting add-ons, and cross-selling complementary items.
  • Processing payments and keeping the shop clean.
  • Maintained a clean and organized store appearance to enhance the overall shopping experience for customers.
  • Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.

Carer

CLARO
09.2016 - 02.2021
  • Improved patient well-being by providing compassionate and attentive care.
  • Enhanced quality of life for clients through personalized care plans tailored to individual needs.
  • Assisted company with 2IC roll when manager took holidays.
  • Administered medications accurately, ensuring proper dosage and timely intake.
  • Assisted patients with daily living activities, promoting independence and dignity.
  • Collaborated with healthcare professionals to develop comprehensive care strategies for optimal patient outcomes.
  • Maintained accurate records of patient care, documenting progress and any changes in condition.
  • Provided emotional support to patients and their families, fostering strong relationships built on trust and empathy.

Volunteer

Millicent And Surrounds Helping Hand Group
01.2013 - 01.2021
  • Participated in meetings to discuss new fundraising opportunities
  • Helped pick up and drop off furniture for victims of domestic violence and the needy
  • Greeted visitors cheerfully and answered questions to offer quality customer service
  • Provided support and companionship to patients in need of assistance
  • Spoke with community organisations to boost outreach and highlight programs successes
  • Coordinated food, clothing and household items for disadvantaged individuals and families.

Education

High School -

Tenison Woods College
Mount Gambier, SA
12.2016

Skills

  • Artistic Creativity
  • Fine Motor Skills
  • Attention to Detail
  • Communication Skills
  • Adaptability
  • Hygiene and Safety Practices
  • Time Management
  • Customer Service
  • Collaboration

Certification

  • Certificate III Individual support
  • Certificate IV Disability
  • Current National police check
  • First Aid certificate
  • CPR Certificate
  • NDIS Worker orientation module
  • Infection control certificate- COVID-19
  • DHS Working with children's check ID: SRN 0056-6275
  • Blue card
  • Valid driver's License
  • Insured reliable car with rwc
  • 1st and 2nd Covid Vaccinated
  • Current Flu shot vaccinated

Personal Information

Date of Birth: 06/13/1998

References

  • Emma Bradfield FNQ AREA MANAGER SEED HERITAGE 0499975888
  • Angeliegh Support Coordinator ARC 0475765482

Timeline

Support Worker

ARC Disability
03.2023 - Current

Private Individual Support Worker

Under Own ABN
09.2021 - 03.2023

Retail Store Manager

SEED HERITAGE
09.2021 - 06.2022

Carer

CLARO
09.2016 - 02.2021

Volunteer

Millicent And Surrounds Helping Hand Group
01.2013 - 01.2021

High School -

Tenison Woods College

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Alanah Crescentino