Summary
Overview
Work History
Education
Skills
Certification
Certifications
Personal Information
Timeline
Generic

Alanah Fusco

South Morang

Summary

Hardworking and focused student dedicated to completing work quickly and consistently exceeding targets. Goes above and beyond to support the team and serve customers, always striving to learn and grow. Reliable team member accustomed to taking on challenging tasks to achieve business success. Works well independently, actively seeks opportunities to improve processes and increase customer satisfaction, while constantly striving to meet business objectives. Strong track record as a highly efficient crew member in fast-paced and challenging environments. Eager to continue learning and applying new knowledge with skill and efficiency.

Overview

6
6
years of professional experience
1
1
Certification

Work History

Crew Member

McDonald's
08.2023 - Current
  • Resolved customer inquiries and concerns to enhance onboard experience.
  • Collaborated with team members to complete orders.
  • Ensured aisle organization through efficient shelf stocking in allocated department.
  • Maintained product quality by implementing approved restaurant and safety protocols.
  • Ensured quality standards were met in customer interactions.
  • Handled diverse responsibilities across multiple work areas.
  • Packaged menu items into bags or trays and placed drink orders into carriers.
  • Promptly referred problems to the correct authority for efficient handling.
  • Facilitated teamwork to achieve established goals.
  • Took orders, prepared meals, and collected payments.
  • Cleaned and maintained all areas of restaurant to promote clean image.
  • Maintained exemplary cleanliness while efficiently handling stocking duties.

Assistant

Calvar Properties
01.2019 - 09.2021
  • Maintained a professional and friendly attitude while welcoming visitors..
  • Assisted manager in all aspects of business operations.
  • Answered incoming phone calls to process requests, transfer calls, or relay messages to appropriate personnel..
  • Worked closely with management to provide effective assistance for specific aspects of business operations.
  • Greeted guests in with friendliness and professionalism
  • Answered incoming phone calls to process requests, transfer calls, or relay messages to appropriate personnel.

ASSISSTANT / VOLUNTEER

FAMILY BUSINESS
07.2020 - 12.2022
  • Promoted positive guest relations through prompt and courteous service
  • Used time-saving methods to meet deadlines
  • Carried out additional tasks requested by leadership
  • Restocked rooms and common areas with supplies
  • Identified and resolved safety hazards to protect team
  • Screened or answered email messages to support consistent and timely communication
  • Aided leadership team to reach measurable objectives
  • Understood and adhered to established rules and procedures
  • Answered incoming phone calls and directed to appropriate personnel.

Education

Bachelor Of Nursing - Nursing Education

Swinburne University of Technology
Melbourne, VIC

VCE - High School Completion

Marymede Catholic College
South Morang, VIC

VET Course - Community Services

Mill Park Secondary College
Mill Park, VIC

Skills

  • Flexible and adaptable
  • Good organizational skills
  • High standards of interpersonal skills and punctuality
  • Critical thinking skills
  • Excellent ability to take responsibility
  • Active listening First aid and CPR
  • Activity planning Maintain safety
  • Ability work independently or collaboratively
  • Customer engagement
  • Interactive communication skills
  • Food running
  • Stocking and replenishing
  • Cash Handling
  • Beverage preparation
  • Cleaning and organization
  • Customer service
  • Teamwork and collaboration
  • Multitasking and organization
  • Time management
  • Clear communication
  • Cash handling
  • Attention to detail
  • Customer engagement
  • Taking orders
  • Cleaning and sanitizing
  • Flexible schedule
  • Initiative and Self-motivation
  • Drive-thru operations
  • Performance improvement
  • Supplies monitoring and restocking
  • Assertiveness

Certification

  • HLTAID011 – provide basic emergency life support certificate.

  • HLTAID009 – provide cardiopulmonary resuscitation certificate.

Certifications

01-2022

Personal Information

Title: Crew Member

Timeline

Crew Member

McDonald's
08.2023 - Current

ASSISSTANT / VOLUNTEER

FAMILY BUSINESS
07.2020 - 12.2022

Assistant

Calvar Properties
01.2019 - 09.2021

VCE - High School Completion

Marymede Catholic College

VET Course - Community Services

Mill Park Secondary College

Bachelor Of Nursing - Nursing Education

Swinburne University of Technology

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Alanah Fusco