Summary
Overview
Work History
Education
Skills
Certification
References
Timeline
Generic

Alanah Fusco

Melbourne,VIC

Summary

Reliable and energetic team member with experience in fast-paced service environments and a strong interest in healthcare. Skilled in customer service, food and beverage preparation, and maintaining high standards of cleanliness. Currently studying nursing at Swinburne and equipped with RSA certifications, bringing a caring, safety-conscious, and professional approach to every role.

Overview

5
5
years of professional experience
1
1
Certification

Work History

Crew Member

mcdonalds
Mernda , VIC
06.2023 - Current
  • Prepared beverages, including coffee drinks, smoothies, and milkshakes per company standards.
  • Resolved customer complaints professionally to enhance satisfaction.
  • Maintained organized storage areas for food products and supplies.
  • Performed cashier duties, including order taking and payment processing.
  • Completed opening and closing tasks to ensure smooth operations.
  • Cleaned restaurant area by sweeping floors and wiping tables, ensuring cleanliness.
  • Provided excellent customer service to create a welcoming atmosphere.
  • Organized work area to support efficient operational flow.

Assistant

Calvar Properties
Thomastown, VIC
03.2020 - 03.2023
  • Answered incoming calls and directed them to appropriate personnel or departments.
  • Greeted visitors, clients and guests in a professional manner.
  • Entered data into databases accurately and efficiently.

Education

Bachelor of Science - Nursing

Swinburne University of Technology
Melbourne, VIC
11-2028

Certificate III in Community Services - Family And Community Services

MIll Park Secondary
Melbourne, VIC
10-2022

Skills

  • Customer service
  • Team collaboration
  • Conflict resolution
  • Multitasking and organization
  • Flexible schedule
  • Point-of-sale system
  • Customer engagement
  • Cash handling
  • Problem-solving
  • Time management
  • Product promotion
  • Reliability and punctuality

Certification

  • HLTAID011 - provide basic emergency life support certificate
  • HLTAID009 - provide cardiopulmonary resusitation
  • SITHFAB021 - provide responsible service of alcohol
  • COVID-19 safety at work

References

References available upon request.

Timeline

Crew Member

mcdonalds
06.2023 - Current

Assistant

Calvar Properties
03.2020 - 03.2023

Bachelor of Science - Nursing

Swinburne University of Technology

Certificate III in Community Services - Family And Community Services

MIll Park Secondary

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Alanah Fusco