Summary
Overview
Work History
Education
Skills
Websites
References
Communicationandleadership
Timeline
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ALANAH TOPAN

Brisbane,Australia

Summary

Quality assurance professional skilled in ensuring high standards and achieving consistent, measurable results. Strong focus on team collaboration, adaptability to changing needs, and reliability. Expertise includes process improvement, compliance monitoring, and issue resolution. Known for analytical thinking, effective communication, and problem-solving abilities.

Overview

3
3
years of professional experience

Work History

National Quality Manager (Acting)

Virtus Diagnostics
01.2024 - Current
  • Implemented and maintained widespread compliance with established quality criteria.
  • Developing and implementing quality assurance policies and procedures
  • Analyzing data to identify trends and root causes of quality issues
  • Generating reports summarising quality performance and presenting findings to management
  • Conducting internal audits to ensure compliance with quality standards and regulations
  • Coordinating external audits conducted by NATA
  • Maintaining accurate records of quality tests and inspections
  • Documenting procedures, protocols, and audit findings
  • Promoting quality awareness and a culture of continuous improvement within the organisation
  • Implementing corrective and preventive actions to address root causes and prevent recurrence
  • Collaborating with suppliers to ensure quality of incoming materials or components
  • Leading or participating in continuous improvement projects aimed at enhancing quality, efficiency, and customer satisfaction
  • Identifying potential risks to quality and developing strategies to mitigate them
  • Establishing and tracking key performance indicators (KPIs) related to quality
  • Maintained strict adherence to industry regulations, minimizing risk exposure for the organization.
  • Enhanced communication between team members by organizing regular meetings and fostering open dialogue.
  • Established effective relationships with key stakeholders both internally and externally for increased collaboration opportunities.
  • Implemented process improvements that streamlined workflows, reducing redundancies and increasing operational efficiency.

Laboratory Assistant Supervisor

QML Pathology
01.2022 - 01.2024
  • Additional roles including - SRA team manager, training officer, and document controller
  • Handled specimens with care and understood protocol related to sensitive data and information
  • Management, documentation, and routine upkeep of laboratory
  • Advanced management of documents, staff, and quality assurances
  • Preparation of biological samples for review (e.g., blood slides, urine microscopy, ESR)
  • Consistent documentation and practice in accordance with NATA guidelines
  • Routine processing of human biological samples
  • Assisting sample loading
  • Formal training associated with document control
  • Assisting preparation for NATA evaluation
  • Accessing quality management procedures and updating them as required

Technical Officer

SafeWork Laboratories
08.2021 - 01.2022
  • Independently performed coronavirus RNA extraction and RT-qPCR testing
  • Handled specimens with care and understood protocol related to sensitive data and information
  • Through understanding of NATA requirements to uphold laboratory standards
  • Management, documentation, and routine upkeep of laboratory
  • Evaluation of RT-qPCR results

Education

Bachelor of Biomedical Science -

Griffith University
Gold Coast, QLD
01.2020

Skills

  • Quality Assurance
  • Statistical Data Collection
  • Specimen Reception
  • Organisational Skills
  • Problem Solving
  • Computer Literacy & Microsoft Office
  • Quality management systems
  • Team development
  • Validation protocols
  • Compliance oversight
  • Implementation and Corrective actions
  • Auditing techniques
  • Customer focus
  • ISO standards
  • Technical writing
  • RiskMan, CentricMinds, and ULTRA proficient
  • Laboratory Skills: Standard PCR, RT-qPCR, RNA Extraction, Laboratory Maintenance, Sample Preparation, Pathology Testing
  • Project management: SME for compliancy and processes Eg Relocation of five laboratories, one collection centre Evaluation and implementation of new LIMS

Websites

References

  • Brandon James, Research colleague, Griffith University, 0411 681 417
  • Sabrina Gericke, Lead Scientist, SafeWork Laboratories, 0411 628 370
  • Sarah Brunott, Senior Scientist, QML Pathology, 0422 392 775
  • Josephine Ritchie, previous National Quality Manager, Virtus Diagnostics, 0412 526 425

Communicationandleadership

  • Volunteering as a Peer Mentor for Griffith University, 03/01/19, Guiding new students through the first seven weeks of university.
  • Volunteering for the Schoolies Support Team, 11/01/19, Provided skills such as thorough communication, teamwork, and elite problem solving.

Timeline

National Quality Manager (Acting)

Virtus Diagnostics
01.2024 - Current

Laboratory Assistant Supervisor

QML Pathology
01.2022 - 01.2024

Technical Officer

SafeWork Laboratories
08.2021 - 01.2022

Bachelor of Biomedical Science -

Griffith University

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ALANAH TOPAN