Alanda Storbeck
Bayview,Australia
Summary
Having worked as an Insurance Broker for the past 4 years in my home country, I have a solid understanding of the insurance industry and proven track record of delivering exceptional service to clients. I am proficient in assessing client's insurance needs, providing comprehensive advice and offering tailored insurance solutions to meet their specific requirements. Our decision to immigrate to Australia was driven to expand our Horizons, embrace new challenges and to contribute my knowledge and skills to a different market. I am confident that my experience in the insurance industry coupled with my adaptability and willingness to learn, make me a valuable asset to your organization. I am adept at cultivating strong relationships with clients and colleagues and I pride myself on my ability to communicate effectively and provide top- notch customer service. I am detail- oriented, organized and skilled at analyzing complex insurance policies to ensure that clients are adequately protected. Furthermore, my experience in working with a diverse clientele has equipped me with the cultural sensitivity and empathy necessary to understand and address the unique needs of individuals from different backgrounds. I am committed to upholding the highest ethical standards in my work and always prioritize the best interests of my clients. I am an organized and motivated individual, eager to utilize time management and organizational skills across diverse settings. Actively seeking entry-level opportunities to enhance my abilities while contributing to company growth.
Overview
17
17
years of professional experience
1
1
Certification
Work History
Broker
Libra Insurance Brokers
08.2023 - 12.2024
- Servicing and maintain HCV and GIT Portfolios only
- Writing New Business
- Arranging Golf Days - Generating New Business
- HCV Risk Management
- Meeting with Clients in respect of needs analysis, material Risk, Changes and Renewal Discussion
- Arranging relevant insurance solutions based on Clients needs analysis
- Negotiating Premiums with insurers
- Getting involved and assisting in solving problematic claims
- Underwriting
- Liaising between Insurers and Clients
- Responsible for general administration tasks
- General People management and performance management
- Maintaining the relationship between Client and Brokerage
- Working in a team orientated environment to achieve office sales goals
- Attend marketing events to help locate new clients and generate new leads or potential new business
- Staying up to date with all the latest trends, regulations, and developments in the insurance industry
- Strong analytical skills enabling my clients to make an informed decision
- To ensure all Policy requirements are met by the client
- Providing Excellent Customer service
External Broker: Under Supervision
PSG - Steenberg Tokai
06.2021 - 06.2023
- Servicing and maintain a Commercial Portfolio with a special interest in Heavy Commercial Motor Insurance
- Servicing and Maintaining Personal Lines Portfolio
- HCV Risk Management
- Managing the profitability of the portfolio
- Meeting with clients in respect of needs analysis, material risk changes and renewal discussions
- Arranging relevant insurance solutions for based on clients' needs analysis
- Negotiating premiums with the insurers
- General endorsements on a day-to-day basis
- Underwriting
- Liaison between insurers and Clients
- Premium Reconciliations
- Arranging Towing and Accident clean up on a 24/7 basis in respect of Heavy Commercial Motor Clients
- Promoted from Junior Underwriter to External Broker
Teacher
General Jacques Pienaar Primary
01.2010 - 01.2020
- Subject head for English (Managing four staff members)
- Promoted to Grade Leader for Grade 6 (Managing three staff members)
- Teaching grade 6 English and Social Science Grade 4 (40-42 Learners per class)
- Successfully completed various workshops with special interest in English
- Performing admin Duties: Packing Files, Record keeping and weekly preparations
Flight Attendant
Air France
01.2008 - 01.2009
- Completed the courses to become a flight attendant
- Completed a first Aid Course
- Worked as a qualified flight attendant
- Assured safety on board the aircraft
- Completed safety and medical courses
Education
NQF Level 5 - Risk Management
Milpark Education
South - Africa 02-2024
NQF Level 5 - Personal Lines
Milpark Education
South- Africa 02-2022
Regulatory Exam RE 5 -
Moonstone
South- Africa02-2021
NQF Level 5 - Legal Framework
Milpark Education
South- Africa 02-2021
B. ED degree -
Unisa
South- Africa 01.2014
Flight Attendant Certificate -
Future Flyers
South- Africa01.2009
Matriculated -
Hoërskool Wonderboom
South- Africa 01.2007
Skills
- Market Trend Analysis
- Supplier Evaluation
- Claims reporting systems
- Sales technique development
- Industry research
- Portfolio management
- Risk Mitigation
- Compliance Requirement Management
- High Customer Retention
- Commitment to Transparency
- Effective Negotiation Skills
- Financial Analysis
- Business relationship development
- Consistent Integrity
Personal Information
- Age: 35
- Place of Birth: Pretoria, South Africa
- Nationality: South Africa
- Driving License: Code 08
- Marital Status: Married
- Visa Status: 482
Certification
- Class of Business Completed (Commercial Lines, Personal Lines and Heavy Commercial Vehicles)
- Regulatory Exam (RE 5)
- NQF - Level 5: Legal Frame work, Personal Lines, Business Management
- B.ED-Degree
Awards
- Award for selling the most units, Libra Insurance Brokers
- Promoted from Junior Underwriter to External Broker, PSG Insure
Accomplishments
- In our Branch, I had the highest sales and best retention rate.
Affiliations
- Enjoy Running
- Outdoor activities
- Spending time with my family and dogs.
Languages
English
Native/ Bilingual
Afrikaans
Native/ Bilingual
References
Tommy Halliwell, Libra Insurance Brokers (South-Africa), (+27) 82 821 5809
Timeline
Broker
Libra Insurance Brokers
08.2023 - 12.2024
External Broker: Under Supervision
PSG - Steenberg Tokai
06.2021 - 06.2023
Teacher
General Jacques Pienaar Primary
01.2010 - 01.2020
Flight Attendant
Air France
01.2008 - 01.2009
- Class of Business Completed (Commercial Lines, Personal Lines and Heavy Commercial Vehicles)
- Regulatory Exam (RE 5)
- NQF - Level 5: Legal Frame work, Personal Lines, Business Management
- B.ED-Degree
NQF Level 5 - Risk Management
Milpark Education
NQF Level 5 - Personal Lines
Milpark Education
Regulatory Exam RE 5 -
Moonstone
NQF Level 5 - Legal Framework
Milpark Education
B. ED degree -
Unisa
Flight Attendant Certificate -
Future Flyers
Matriculated -
Hoërskool Wonderboom
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