ALANDA YANG

• Skilled at working independently and collaboratively in a team environment.
• Delivered exceptional customer service, taking accurate orders and preparing customized bubble tea beverages to meet customer preferences.
• Elevated customer loyalty by using strong communication abilities to resolve customer problems.
• Operated, cleaned, and maintained specialized equipment, including tea brewing stations and sealing machines, to ensure efficient and consistent operations.
• Performed opening duties, including setting up workstations, restocking supplies, and preparing fresh ingredients for the day.
• Executed closing responsibilities such as deep cleaning, organizing inventory, and reconciling cash registers to maintain a high standard of hygiene and operational readiness.
• Contributed to team success through effective communication and support during peak hours and promotional events.

Referral: Rosie 0478103868 ( manager)

• Greeted customers entering store and responded promptly to customer needs
• Worked flexible schedule and extra shifts to meet business needs
• Maintained a clean and organized work environment for improved customer experiences
• Operated cash register for cash and credit card transactions with excellent accuracy levels
• Enhanced workplace cleanliness by preforming through daily cleaning tasks including sweeping, mopping and dusting
• Preforming store opening and closing tasks and procedures
• Enhanced customer satisfaction by providing efficient and friendly service

Referral: Frank 0412291710 ( co-worker)