Alani Peters
Butler,WA
Summary
Handles team needs with forward-thinking strategies and strong focus on daily requirements. Well-coordinated planner successful at coordinating schedules and workflows to meet business demands. Superior work ethic combined with resourceful and upbeat nature.
Overview
2026
2026
years of professional experience
Work History
Foster Carer
WISH
- Minimized illness and injury risks with proper care for different types of animals
- Helping owners build and maintain optimal schedules for pets and administering on schedules
- Keeping pets healthy with regular changes of food and water
- Identifying behavioral or medical problems with pets by carefully monitoring behavior
- Supporting medical treatments for pets by administering medications on-schedules
- Managing basic animal needs
- Protecting animals and caretakers by observing safety behaviors consistently
- Promoting positive behaviors through training and corrective techniques
- Extensive knowledge into animals such as birds, rabbits, canines, felines, reptiles, poultry, amphibians and aquatic animals through vast experience and research
Full Time Sales Assistant
Sportsgirl
02.2025 - Current
- Handled customer inquiries, complaints, and returns professionally, ensuring a positive experience for all clients.
- Processed transactions accurately while maintaining a high level of customer service.
- Increased sales by building strong customer relationships and providing excellent service.
- Helped customers locate products and checked store system for merchandise at other sites.
Retail Sales Assistant
Cotton On
08.2022 - Current
- Greeted customers and helped with product questions, selections, and purchases
- Stocked merchandise, clearly labeling items, and arranging according to size or color
- Maintained clean sales floor and straightened and faced merchandise
- Monitored sales floor and merchandise displays for presentable condition, taking corrective action such as restocking or reorganizing products
- Helped customers complete purchases, locate items, and join reward programs
- Organized store merchandise racks and displays to promote and maintain visually appealing environments
- Used POS system to process sales, returns, online orders, and gift card activations
- Checked pricing, scanned items, applied discounts, and printed receipts to ring up customers
- Balanced and organized cash register by handling cash, counting change, and storing coupons
- Managed cash register after end of shift to balance and record accurate transactions
- Volunteered for extra shifts during holidays and other busy periods to alleviate staffing shortages
- Built customer loyalty and retention by delivering excellent shopping experiences
Supervisor
Farmer Jacks
05.2022 - Current
- Handled customer complaints, resolved issues, and adjusted policies to meet changing needs
- Monitored workflow to improve employee time management and increase productivity
- Evaluated employee performance and coached and trained to improve weak areas
- Achieved results by working with staff to meet established targets
- Maintained compliance with company policies, objectives, and communication goals
- Maintained clean and well-organized production areas to avoid violations or unnecessary work delays due to hazards or inefficient layouts
- Mentored newly hired employees on operating equipment and safety and developed training manual to use for reference
- Enforced rules and regulations outlined in company manual to set forth expectations comprehensibly and consistently
- Created successful work schedules for each team member to maintain deadlines and fully staff shifts
- Conducted routine inspections to check quality and compliance with established specifications
- Educated staff on organizational mission and goals to help employees achieve success
- Optimized customer experience by delivering superior services and effectively troubleshooting issues
- Trained new employees and delegated daily tasks and responsibilities
- Completed store opening and closing procedures and balanced tills
- Resolved customer complaints and issues and offered thoughtful solutions to maintain customer satisfaction
- Helped store management meet standards of service and quality in daily operations
- Responded to and resolved customer questions and concerns
- Enforced company policies and regulations with employees
- Completed cash and credit card transactions accurately using POS software
- Managed inventory and ordered supplies to keep location well stocked with necessary supplies
Assistant Store Manager
Sportsgirl
05.2024 - 11.2025
- Managed cash registers efficiently, ensuring accurate transactions, balancing drawers daily, and minimizing discrepancies.
- Managed opening and closing procedures and recommended changes to enhance efficiency of daily activities.
- Enhanced store appearance for increased sales by maintaining cleanliness and implementing strategic merchandise displays.
- Rotated merchandise and displays to feature new products and promotions.
- Assisted the Store Manager in analyzing sales data to identify trends and make informed decisions for improving overall store performance.
- Walked through store areas to identify and proactively resolve issues negatively impacting operations.
- Mentored new employees on company policies, procedures, and best practices to ensure their success within the organization.
- Supervised and evaluated staff to help improve skills, achieve daily objectives, and attain advancement.
- Fostered a positive work culture by promoting teamwork and recognizing individual achievements among staff members regularly.
- Processed payments for credit and debit cards and returned proper change for cash transactions.
- Created and maintained safe and secure work environments for employees.
Store Manager
Sportsgirl
11.2024 - 01.2025
- Managed daily operations to ensure smooth functioning of the store, maintaining a clean, safe environment for customers and employees.
- Managed inventory control, cash control, and store opening and closing procedures.
- Addressed customer complaints promptly and professionally, resolving issues to maintain positive relationships with clientele.
- Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
- Assisted with hiring, training and mentoring new staff members.
- Improved customer satisfaction through staff training in customer service and product knowledge.
- Completed point of sale opening and closing procedures.
- Conducted regular performance reviews for staff members, providing constructive feedback and opportunities for growth.
- Approved regular payroll submissions for employees.
- Reconciled daily sales transactions to balance and log day-to-day revenue.
- Fostered a positive work environment by cultivating strong relationships between team members through team-building activities and consistent recognition of individual achievements.
Cashier
Farmer Jacks
01.2021 - 11.2021
- Greeted all customers warmly to build welcoming and positive atmosphere within store
- Helped customers complete purchases, locate items, and join reward programs
- Assisted customers by answering questions and fulfilling requests
- Replenished sales floor merchandise and organized shelves, racks, and bins for optimal appearance
- Labeled products, rotated stock and fronted merchandise for appealing display
- Stocked shelves to match planogram images and instructions
- Moved cardboard, plastic ties and other debris from unboxing to trash
- Greeted customers and directed to requested products
- Updated merchandise pricing to match new values and special promotional rates
- Operated equipment such as pallet jacks and hand trucks to move heavy boxes
- Collaborated with sales team members to stay current on inventory levels, complete accurate orders, and resolve item issues
- Kept work areas neat, clean and free from debris
- Stocked shelves, racks and cases with new or transferred merchandise
Education
Graduate -
Mindarie Seinor College
11.2022
Skills
- Flexible Schedule
- Food Distribution
- Recordkeeping
- Fundraising
- Customer-Oriented
- Inventory Control
- Schedule Management
- Staff Scheduling
- Operations Management
- Contract Management
- Schedule Oversight
- Staff Development
- Financial Management
- Training and Mentoring
- Staff Management
Awards
- Multiple academic awards such as Colours and Honors for my exemplary work ethics and grades throughout my academic career.
- Multiple class awards for being the top academic achiever in my classes.
Timeline
Full Time Sales Assistant
Sportsgirl
02.2025 - Current
Store Manager
Sportsgirl
11.2024 - 01.2025
Assistant Store Manager
Sportsgirl
05.2024 - 11.2025
Retail Sales Assistant
Cotton On
08.2022 - Current
Supervisor
Farmer Jacks
05.2022 - Current
Cashier
Farmer Jacks
01.2021 - 11.2021
Graduate -
Mindarie Seinor College
Foster Carer
WISH
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