Alanis Peters
South Maclean,QLD
Summary
Results-driven Retail Supervisor with proven expertise in inventory management and sales enablement. Bringing strong sales, service and team leadership abilities. Focused on maximizing team efficiency and daily success by organizing schedules and setting up effective workflows. Manages and monitors associates to quickly spot and correct any concerns. Seeks out opportunities to improve operations and increase efficiency. Handles routine operations efficiently and addresses problems proactively. Highly experienced in fast-paced retail work and skilled at coordinating both customer-facing and back-end functions. Broad experience in retail and management areas; look forward to implementing and expanding current skill set within the company.
Overview
4
4
years of professional experience
Work History
Retail Supervisor
CITY BEACH
01.2022 - 05.2024
- Training staff above company standard across all areas of the store
- Trained new employees on store policies, procedures, and sales techniques to enhance their performance.
- Assisted customers in locating products and making informed purchasing decisions based on their needs and preferences.
- Enhanced store appearance with regular maintenance, cleaning, and organization of merchandise areas.
- Providing excellent customer service
- Temporary visual merchandising cover
- Perform tasks efficiently in a fast-paced work environment
- Maintain stock tagging target of 100 units per hour
- Increased customer satisfaction by providing exceptional service and addressing customer concerns promptly.
- Running stock efficiently during and after store trade hours
- Managing the store and team members
- Continually hitting KPI's.
Casual Production Operator
ELLUME
01.2020 - 01.2022
- Maintain work areas and equipment to high standards
- Assemble rapid antigen tests on production lines
- Carry out basic quality and testing checks on all completed tests
- Perform tasks efficiently in a fast-paced work environment
- Adapt to the various speeds of the production line to complete all duties
- Strictly follow H&S policies and procedures for equipment operation
- Becoming highly competent in all areas of the production line.
- Supported workplace safety through strict adherence to safety protocols and regular inspections of machinery.
Education
High School Diploma -
Kingston State High
Kingston 11.2021
Skills
- Retail Management
- Customer Service
- Organization
- Visual Merchandising
- Time Management
- Communication - Problem Solving
- Decision Making
- Leadership
- Teamwork
- Point of Sale Interactions
- Task Delegation
- Inventory Control
- Store Organization
- Staff Training and Development
- Customer Service Management
References
- Jasmine Barker, 0411 740 212, jasminebarkerr@icloud.com, Store Manager
- Lily Camacho, 0404 970 672, lilycamacho11@gmail.com, Assistant Store Manager
- Simon Rhodes, 0409586845, simon.rhodes@hotmail.com, Supervisor
Timeline
Retail Supervisor
CITY BEACH
01.2022 - 05.2024
Casual Production Operator
ELLUME
01.2020 - 01.2022
High School Diploma -
Kingston State High
Similar Profiles
Viola NguyenViola Nguyen
Sales Associate at City BeachSales Associate at City Beach
Valentina Burbano HurtadoValentina Burbano Hurtado
Casual Employee at City BeachCasual Employee at City Beach
Maddison NepataMaddison Nepata
Retail Team Member at City BeachRetail Team Member at City Beach