Alankrit Malyan
Supervisor
Melbourne,VIC
Summary
Quick-thinking Supervisor recognized for success in guiding teams and boosting performance. Practical problem-solver with excellent issue and conflict resolution skills to drive team and organizational success. Highly effective and knowledgeable in process improvement and inventory control.
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
6
6
years of professional experience
Work History
Supervisor
Airport Retail Enterprises
09.2022 - Current
- Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
- Handled customer complaints, resolved issues, and adjusted policies to meet changing needs.
- Monitored workflow to improve employee time management and increase productivity.
- Mentored newly hired employees on operating equipment and safety and developed training manual to use for reference.
- Solicited customer feedback to identify and improve on areas of weakness.
- Collected, arranged, and input information into database system.
Manager
Silvios Pizza House
Richmond, VIC
07.2019 - 01.2023
- Accomplished multiple tasks within established timeframes.
- Onboarded new employees with training and new hire documentation.
- Cross-trained existing employees to maximize team agility and performance.
- Maximized performance by monitoring daily activities and mentoring team members.
- Adjusted job assignments and schedules to keep pace with dynamic business needs, factoring in processes, employee knowledge, and customer demands.
- Managed and motivated employees to be productive and engaged in work.
Assistant Manager
Coburg Pizza
Coburg, VIC
03.2020 - 07.2021
- Monitored cash intake and deposit records, increasing accuracy and reducing discrepancies.
- Helped with planning schedules and delegating assignments to meet coverage and service demands.
- Offered hands-on assistance to customers, assessing needs and maintaining current knowledge of consumer preferences.
- Completed regular inventory counts to verify stock levels, address discrepancies and forecast future needs.
Customer Service Representative
Reliance Fresh
New Delhi, India
01.2019 - 03.2019
- Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
- Answered customer telephone calls promptly to avoid on-hold wait times.
- Answered constant flow of customer calls with minimal wait times.
- Offered advice and assistance to customers, paying attention to special needs or wants.
Retail Associate
Big Bazaar
Delhi, India
07.2018 - 12.2018
- Greeted customers, helped locate merchandise and suggested suitable options.
- Organized store merchandise racks and displays to promote and maintain visually appealing environments.
- Maintained clean sales floor and straightened and faced merchandise.
- Helped customers complete purchases, locate items and join reward programs.
Education
Master of Arts - Architectural And Building Sciences
Deakin University
Geelong, VIC10.2022
Bachelors of Architecture - Architecture
Gateway College of Architecture And Design
India12.2018
Skills
- Contract Development and Management
- Performance Tracking and Evaluations
- Food and Beverage Management
- Administration and Reporting
- Scheduling and Coordinating
- Business Planning
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Quote
Reality is nothing but a collective hunch.
Lily Tomlin and Jane Wagner
Timeline
Supervisor
Airport Retail Enterprises
09.2022 - Current
Assistant Manager
Coburg Pizza
03.2020 - 07.2021
Manager
Silvios Pizza House
07.2019 - 01.2023
Customer Service Representative
Reliance Fresh
01.2019 - 03.2019
Retail Associate
Big Bazaar
07.2018 - 12.2018
Master of Arts - Architectural And Building Sciences
Deakin University
Bachelors of Architecture - Architecture
Gateway College of Architecture And Design