Summary
Overview
Work History
Education
Skills
Timeline
Generic

Alanna Alameddine

Guildford,VIC

Summary

A dedicated and versatile retail and hospitality professional with experience in both customer service and retail environments. Skilled in providing exceptional customer experiences, I bring expertise in crafting high-quality coffee beverages, preparing fresh food offerings, and offering fashion advice in a retail setting. Known for my ability to multitask efficiently in fast-paced environments, I excel in inventory management, sales, and maintaining a visually appealing store atmosphere. With a strong focus on teamwork, attention to detail, and problem-solving, I consistently ensure customer satisfaction while meeting operational goals and sales targets. Passionate about delivering excellence, I am adaptable and committed to providing outstanding service across diverse settings.

Overview

2
2
years of professional experience

Work History

Retail Sales Associate

Lovisa
02.2024 - Current

As a Retail Assistant at Lovisa, I am responsible for delivering exceptional customer service, ensuring a positive shopping experience for every customer. My key responsibilities include assisting customers with product selection, providing fashion and styling advice, and maintaining an organized and visually appealing store environment. I am also tasked with managing stock levels, assisting with inventory management, and processing sales transactions efficiently. In addition, I work closely with the team to achieve store targets, uphold company standards, and ensure the store's overall appearance meets Lovisa's high-quality standards. My role requires strong communication skills, attention to detail, and a passion for fashion to meet and exceed customer expectations.

Barista

Good-Bar
02.2023 - 05.2023

As a Barista at Good Bar, I was responsible for providing high-quality customer service while preparing and serving a variety of beverages, including specialty coffees, and smoothies. I also managed the preparation of fresh acai bowls and other light food items, ensuring that all products met quality standards. In addition to crafting drinks and food, I maintained a clean and organized workspace, managed customer orders efficiently, and provided personalized recommendations to enhance the customer experience. My role required attention to detail, multitasking, and strong communication skills to create a welcoming atmosphere and meet the needs of customers

Education

Certificate III - School Based Education Support

TAFE
Bankstown, NSW
12-2024

Skills

  • Strong customer service skills with a focus on delivering personalized experiences
  • Ability to multitask effectively in fast-paced environments
  • Proficient in coffee and beverage preparation, acai bowl making, and product knowledge
  • Experienced in driving sales and upselling to meet targets
  • Competent in POS operation and handling cash transactions accurately
  • Collaborative team player who ensures smooth store operations
  • Skilled in inventory management and stock organization
  • Ability to maintain attractive visual merchandising and store displays
  • Problem-solving skills to address customer concerns promptly
  • High attention to detail in product presentation and quality control
  • Adaptable to changing environments and customer needs

Timeline

Retail Sales Associate

Lovisa
02.2024 - Current

Barista

Good-Bar
02.2023 - 05.2023

Certificate III - School Based Education Support

TAFE
Alanna Alameddine