Summary
Overview
Work History
Education
Skills
Timeline
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Alanna Quinn

Mackay,QLD

Summary

Dynamic Shed Designer at Totalspan Mackay with a superb eye for detail and a proven track record in concept development. Successfully managed multiple projects, enhancing client satisfaction and brand recognition through innovative design solutions. Strong teamwork skills and a commitment to delivering high-quality results on time and within budget.

Overview

9
9
years of professional experience

Work History

Designer

Totalspan Mackay
Mackay , Queensland
10.2024 - 08.2025
  • Managed multiple design projects simultaneously, ensuring timely delivery within budget constraints.
  • Developed innovative design concepts for improved brand recognition and customer engagement.
  • Produced high-quality mockups for client approval during the iterative design process, saving time on revisions later down the line.
  • Presented creative solutions to client challenges, resulting in high levels of client satisfaction and repeat business opportunities.

Retail Sales Associate

Rockmans
Runaway Bay , Queensland
04.2021 - 10.2024
  • Greeted customers and helped with product questions, selections, and purchases.
  • Maintained a clean and organized store environment, enhancing the overall shopping experience for customers.
  • Helped customers complete purchases, locate items, and join reward programs.
  • Handled returns and exchanges professionally, resolving customer issues while adhering to company policies.
  • Boosted customer satisfaction by providing exceptional service and addressing concerns promptly.
  • Processed transactions efficiently using point-of-sale systems, minimizing wait times for customers at checkout.
  • Developed strong relationships with repeat clients, leading to increased loyalty and return visits.
  • Collaborated with team members to meet and exceed monthly sales targets consistently.

Retail Sales Associate

Wlane
Gold Coast , Qld
07.2019 - 04.2021
  • Greeted customers and helped with product questions, selections, and purchases.
  • Maintained a clean and organized store environment, enhancing the overall shopping experience for customers.
  • Handled returns and exchanges professionally, resolving customer issues while adhering to company policies.
  • Boosted customer satisfaction by providing exceptional service and addressing concerns promptly.
  • Processed transactions efficiently using point-of-sale systems, minimizing wait times for customers at checkout.
  • Developed strong relationships with repeat clients, leading to increased loyalty and return visits.
  • Collaborated with team members to meet and exceed monthly sales targets consistently.
  • Enhanced visual merchandising displays by arranging products strategically, attracting more customers to the store.
  • Increased sales revenue through effective product recommendations tailored to individual customers.
  • Consistently met personal sales goals through proactive engagement with customers and upselling techniques when appropriate.
  • Contributed to loss prevention efforts by maintaining vigilant awareness of potential theft risks on the sales floor and reporting suspicious activities as required.
  • Greeted customers and provided outstanding customer service.
  • Managed inventory to prevent stock shortages, ordering new items as necessary.
  • Assisted in setting up promotional displays to attract customer attention and boost sales.
  • Trained new employees in sales techniques and store procedures, improving team effectiveness.
  • Fostered positive shopping environment, greeting customers warmly and providing personalized assistance.
  • Collaborated with team members to meet daily sales targets, contributing to overall store success.

Private Cleaner

Self Employed Services
05.2016 - 06.2020

Private cleaning of domestic homes and businesses.

Providing all aspects of cleaning and laundry services, as well as house sitting for long term clients.

  • Efficiently managed time to complete all assigned tasks within specified deadlines while maintaining high-quality work standards.
  • Demonstrated flexibility in accommodating schedule changes or last-minute requests from clients without compromising service quality or efficiency.
  • Performed deep-cleaning tasks for special events, ensuring immaculate presentation and positive guest impressions.
  • Developed strong relationships with clients through effective communication and exceptional service delivery, leading to repeat business opportunities.
  • Assisted clients in decluttering their homes, resulting in more organized and efficient living spaces.
  • Changed bed linens and collected soiled linens for cleaning.

Education

High School Diploma - Business Administration

Mackay State High School
Mackay, QLD
12.1980

BBA - Business Administration

Adapt Education
Gold Coast, QLD
05.2020

Skills

  • Teamwork skills
  • Layout design
  • Concept development
  • Computer literate
  • Design research
  • Presentation design
  • Rough sketching
  • Client satisfaction
  • Design implementation
  • Superb eye for detail
  • Creative design layouts
  • Customer service
  • Teamwork
  • Problem-solving
  • Teamwork and collaboration
  • Time management
  • Customer assistance
  • Cash handling
  • Customer engagement
  • Retail sales
  • Reliability and punctuality
  • Store opening and closing
  • Money handling
  • Product knowledge
  • Cash register operation
  • Relationship building

Timeline

Designer

Totalspan Mackay
10.2024 - 08.2025

Retail Sales Associate

Rockmans
04.2021 - 10.2024

Retail Sales Associate

Wlane
07.2019 - 04.2021

Private Cleaner

Self Employed Services
05.2016 - 06.2020

High School Diploma - Business Administration

Mackay State High School

BBA - Business Administration

Adapt Education
Alanna Quinn