Alannah Ayad
Concord,NSW
Summary
Hardworking and focused Administrative professional offering excellent communication, planning and prioritization skills demonstrated through almost 2 years of performance. Skilled at drafting reports and business correspondence, managing mail and updating tracking spreadsheets. Exceptional leadership skills with expertise in streamlining workflow to optimise personnel strengths.
Enthusiastic Administrative Assistant with expertise in anticipating professional needs and proactively identifying and resolving problems. Bringing proven to promote organisation and availability through effective schedule development. Excellent customer service and conflict management skills.
Overview
1
1
year of professional experience
Work History
Administrative Assistant
Rescom Builders Pty Ltd
11.2023 - Current
- Answered multi-line phone system, routing calls, and delivering messages to staff.
- Maintained confidentiality of sensitive information by adhering to strict privacy policies and implementing secure filing systems.
- Delivered excellent customer service through prompt responses to client inquiries, addressing concerns effectively, and building strong relationships.
- Ensured accurate record-keeping with diligent data entry and database management for vital company information.
- Promoted a positive work environment through effective communication skills and fostering professional relationships among colleagues.
- Associated with scheduled office meetings for staff teams.
Service Provider
Telestar Communications
01.2023 - 03.2023
- Helped clients with telecommunications services, ensuring high levels of satisfaction and loyalty.
- Conducted regular evaluations of service offerings to ensure alignment with industry standards and trends, making necessary adjustments as needed.
- Evaluated current market trends to identify potential opportunities for expansion and growth in our service offerings.
- We ensure that your people have the right tools to be productive, and that your organisation has the best value from your telecommunications spend.
- We manage the telecoms operations of many governments, including their high-security agencies.
- We manage large ICT device fleets, some as large as 50,000+ devices, including connectivity management, security, and forward and reverse logistics.
- We manage telecoms environments which are multi-carrier and multi-country.
Education
Bachelor of Commerce - Marketing
Macquarie University
Sydney, NSWPresbyterian Ladies' College - Sydney
Croydon, NSW11.2023
Skills
- Customer Service
- Data Entry
- Computer Skills
- Office Administration
- Microsoft Outlook
- Customer Relations
- Deadline-oriented
- Professional and mature
- Invoice Processing
- Multi-Line Phone proficiency
- Office Equipment Maintenance
Timeline
Administrative Assistant
Rescom Builders Pty Ltd
11.2023 - Current
Service Provider
Telestar Communications
01.2023 - 03.2023
Bachelor of Commerce - Marketing
Macquarie University
Presbyterian Ladies' College - Sydney
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