ALANNAH BURNS
Ringwood East,VIC
Summary
Passionate about retail in various environments, with a strong desire to build a career in the industry. Striving to create an organized and efficient work environment that enables accurate and timely task completion. Self-motivated and persistent, aiming to exceed business expectations and enhance business practices. Strong focus on team collaboration and reliability. Known for contributing to a positive and ethical work environment, with a reputation for approachability, professionalism, a continual smile, and a cheerful personality.
Overview
3
3
years of professional experience
Work History
Sales Assistant
Pandora
09.2023 - Current
- Provided the highest level of service and achieved difficult sales targets
- Tailored services to build lasting relationships with customers
- Handled customer inquiries, complaints, and returns professionally, ensuring a positive experience for all clients.
- Ensured sales logs are accurately maintained throughout the day
- Continually maintained high awareness or security of the store floor and register environment
- Managed consumables and stock while maintaining and immaculate display environment
- Attended Pandora high achievers training event to receive targeted training, identification of potential client and forthcoming confidential product insights
- Achieved an ongoing units per transaction (UPT) of double the expected average while still in training
- Selected to train incoming staff member for Knox store during 30 day Christmas period
- Provided technical assistance to staff members in changeover to new sales system
- Completed numerous training packages including privacy and cyber security and consumer law training
Sales Assistant
Ferguson Plarre Bakery
12.2021 - 05.2022
- Provide an efficient and friendly service to customers
- Protect staff and customers with meticulous cleaning and sanitizing of equipment
- Monitor product and equipment levels and place orders to manage stock
- Reconcile daily transactions, balance cash registers and deposit restaurant earnings at the bank
- Fostered lasting customer relationships
Education
Years 11-12 (VCE) -
Virtual Schools Victoria
01.2023
Years 7-10 -
Ringwood Secondary College
01.2019
Junior Ph.D of Leadership - Leadership, Resilience And Emotional Intelligence
Shine The Modern Academy For Girls
Brighton, VIC12-2016
Skills
- Microsoft Excel
- Microsoft Word
- Microsoft Outlook
- Business Relationship Management
- Training
- Communication
- Confidentiality
- Workplace Security
- Stock management
- Upselling
- Point of sale operation
Timeline
Sales Assistant
Pandora
09.2023 - Current
Sales Assistant
Ferguson Plarre Bakery
12.2021 - 05.2022
Years 7-10 -
Ringwood Secondary College
Years 11-12 (VCE) -
Virtual Schools Victoria
Junior Ph.D of Leadership - Leadership, Resilience And Emotional Intelligence
Shine The Modern Academy For Girls
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