- Music
- Drawing and Painting
- Reading
- Watching Movies and TV Shows
- Animal Care
- Fashion and Style
Alannah Fiadino
Retail Assistant
Kedron
Summary
Professional retail worker with proven experience in customer service, sales, and stock management. Known for strong team collaboration, adaptability, and solutions-driven approach. Skilled in assisting customers, handling transactions, and maintaining store organization. Reliable and results-focused, excited to contribute effectively in dynamic retail environment.
Overview
3
3
years of professional experience
1
1
Language
Work History
Customer Service Representative
The Reject Shop
01.2022 - 06.2025
- Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
- Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
- Responded to customer requests for products, services, and company information.
- Developed strong product knowledge to provide informed recommendations based on individual customer needs.
- Collected payment by cash, debit or credit card and used Point of Sale system to process transaction.
- Ensured accurate pricing of merchandise through diligent price tag verification, reducing discrepancies at the point of sale.
- Managed daily operations to ensure smooth functioning of the store, maintaining a clean, safe environment for customers and employees.
Education
Tertiary Pathway Program -
University of The Sunshine Coast
Sunshine Coast, QLD01-2024
High School Diploma -
Riverside Christian College
QLD01-2023
Skills
Problem-solving
Customer service
Professional appearance
Active listening
Product knowledge
Adaptability and flexibility
Complaint resolution
Time management
Computer proficiency
Store cleaning
Patience and empathy
Display maintenance
Stock replenishment
Register operation
Interests
Timeline
Customer Service Representative
The Reject Shop
01.2022 - 06.2025
Tertiary Pathway Program -
University of The Sunshine Coast
High School Diploma -
Riverside Christian College
Similar Profiles
Cohen LockingCohen Locking
Team Member at The Reject ShopTeam Member at The Reject Shop
Isaac Mally-SmithIsaac Mally-Smith
Retail Assistant at The Reject ShopRetail Assistant at The Reject Shop
Rachel HawleyRachel Hawley
Supervisor at The Reject ShopSupervisor at The Reject Shop
Neni VegaNeni Vega
Office Duties at Dynamic Lawyer FirmOffice Duties at Dynamic Lawyer Firm
Kara Lambert - O'SullivanKara Lambert - O'Sullivan
Flight Attendant at Virgin AustraliaFlight Attendant at Virgin Australia