Alannah Nolan
Bassendean,WA
Summary
Highly organized and detail-oriented individual with a strong passion for fostering effective communication within the workplace. With 18 years of experience in childcare, including the completion of a diploma through a traineeship, consistently adhering to Australian EYLF and NQS daily practices. Exceptional organisational skills and critical thinking abilities make me an asset in any industry and at any level. Throughout 8 years in WA, valuable customer service skills have been built, along with experience in hospitality, cleaning, au pair, and housekeeping.
Overview
4
4
years of professional experience
Work History
Childcare Educator
Children and Community Center
04.2024 - Current
- Coordinated with other staff members effectively in order to provide a cohesive childcare program promoting teamwork and collaboration.
- Ensured the health and safety of children by consistently monitoring their activities both indoors and outdoors.
- Collaborated with parents to address individual child needs and discuss progress reports regularly.
- Implemented hands-on learning opportunities that encouraged exploration, problem-solving, and critical thinking skills among children.
Housekeeping Attendant/supervisor and Waitress
Mandoon Estate
05.2022 - 12.2023
- Completed pre-cleaning duties by setting up cleaning carts with fresh linens, cleaning supplies, and requested guest supplies.
- Used chemicals by following safety protocols and procedures to avoid burns and injuries.
- Responded to requests from patrons for linens and toiletries.
- Engaged with guests on room requirements and amenities to promote overall satisfaction.
- Trained new employees on departmental procedures and provided assistance in finding cleaning supplies.
- Offering high standard of customer service in a fast-paced environment, following orders easily and taking initiative
- Learning about origins of produce and detailing to customers in a professional and informative manner
- To offer quality customer experience while dining at Wild Swan Mandoon
Lead Educator
NIdo Early Learning Centre
12.2020 - 06.2021
- My duties included; training of staff, delegation, planning and preparing a weekly program for the classroom
- Observing and documenting all cycles of learning
- Critical reflection and evaluation were a daily process that was documented
- Keeping on top of documentation was paramount to allow more room to build meaningful relationships with children and families
- Strict cleaning practices, combined with daily checklists
- This kept the center at a hygienic and of a high-quality standard.
Education
Skills
- Organised
- Punctual
- Follow Instructions easily
- Excellent customer service
- Clear Communication
- Critical thinking
- Verbal and written communication
References
References available upon request
Timeline
Childcare Educator
Children and Community Center
04.2024 - Current
Housekeeping Attendant/supervisor and Waitress
Mandoon Estate
05.2022 - 12.2023
Lead Educator
NIdo Early Learning Centre
12.2020 - 06.2021
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