Alannah-Rae Slater
Aberdeen ,NSW
Summary
Diligent professional with a proven track record in team management and operational coordination. Expertise in optimizing office processes and implementing productivity-boosting strategies. Recognized for attention to detail and a proactive approach, consistently delivering successful outcomes in fast-paced environments. Aiming to leverage skills to enhance workflows and improve team efficiency.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Law Clerk
Coffs Law Co
Coffs Harbour , NSW
11.2022 - 12.2023
- Contributed to the preparation of legal documents.
- Updated solicitors' calendars with court dates, filing deadlines, and other important events.
- Managed communication and documentation for legal professionals.
- Compiled evidence for use at trials.
- Performed data entry of confidential client information into a computer database system.
- Managed client records, policies and documents efficiently.
- Used company templates to prepare subpoenas and correspondence for clients.
- Arranged for domestic travel for the practice's solicitors.
- Facilitated communication between solicitors, clients, and court personnel.
- Organized legal documents in company filing systems and databases.
- Responded to client calls and inquiries to deliver applicable information.
Day Spa Manager /Business Owner
Spa Elements Australia
Coffs Harbour , NSW
03.2021 - 10.2022
- Oversaw scheduling and management of team activities.
- Fostered strong connections with customers and business partners.
- Ensured adherence to health codes and safety regulations in the facility.
- Analyzed financial statements to identify areas for improvement and growth opportunities.
- Coordinated training programs for new employees on spa services, products, policies, and procedures.
- Monitored inventory levels of spa supplies, equipment, and products.
- Maintained cleanliness of treatment rooms according to established standards.
- Resolved customer complaints promptly in a professional manner.
- Provided guidance to staff members concerning best practices in customer service.
- Reviewed employee performance evaluations periodically for continual improvement.
- Organized monthly staff meetings to discuss upcoming promotions and initiatives.
- Hired, led and provided performance management for spa employees.
- Used social media content on Instagram and Facebook to build revenue.
- Built successful private practice of clients through marketing, networking, and interpersonal skills.
- Directed payroll management responsibilities.
Motel Manager
Coastal Bay Motel
Coffs Harbour , NSW
04.2019 - 02.2021
- Developed and implemented policies and procedures to ensure customer satisfaction.
- Supervised staff, including hiring, training and scheduling of employees.
- Monitored the performance of all motel departments to ensure quality service.
- Conducted regular inspections of guest rooms and public areas to ensure high standards of cleanliness and maintenance.
- Analyzed financial statements to identify areas needing cost reductions or increased revenue generation.
- Prepared reports on occupancy rates, revenues and expenses for management review.
- Resolved customer complaints in a timely manner by providing excellent customer service.
- Maintained inventory levels for supplies needed in the motel operations.
- Created pricing strategies designed to maximize profits while maintaining competitive room rates.
- Performed daily cash reconciliations in accordance with established accounting procedures.
- Input and confirmed reservations for guests.
- Ensured each day’s smooth operations by completing essential functions.
Beauty Therapist
Studio M Medi Spa - Dreamtime Day Spa
Coffs Harbour , NSW
11.2015 - 10.2018
- Performed skin analysis to determine client needs and advised on suitable treatments.
- Provided facial massage, waxing, tinting, manicures and pedicures for clients.
- Maintained cleanliness of the salon by disinfecting tools and equipment after use.
- Prescribed skincare products according to individual customer requirements.
- Provided advice on beauty treatments such as facials, body wraps and massages.
- Organized appointments with clients and managed a busy schedule of bookings.
- Greeted customers upon their arrival at the salon and ensured that they were comfortable throughout their visit.
- Kept up-to-date with new techniques in the beauty industry by attending training courses.
Education
Diploma in Paralegal Services - Paralegal Studies
TAFE NSW
NSW09-2025
Certificate IV in Legal Services - Legal Studies
TAFE NSW
NSW08-2025
Diploma - Beauty Therapy
TAFE NSW
NSW10-2015
High School Diploma -
Woolgoolga High School
Woolgoolga, NSW11-2014
Skills
- Customer service
- Problem-solving abilities
- Self-motivation
- Multitasking
- Professionalism
- Risk Management
- Time management abilities
- Driven and determined
- Relationship building and rapport
- File review
- Document drafting
- Documentation editing
- Law firm administration
Certification
- Current WWCC
Timeline
Law Clerk
Coffs Law Co
11.2022 - 12.2023
Day Spa Manager /Business Owner
Spa Elements Australia
03.2021 - 10.2022
Motel Manager
Coastal Bay Motel
04.2019 - 02.2021
Beauty Therapist
Studio M Medi Spa - Dreamtime Day Spa
11.2015 - 10.2018
Diploma in Paralegal Services - Paralegal Studies
TAFE NSW
Certificate IV in Legal Services - Legal Studies
TAFE NSW
Diploma - Beauty Therapy
TAFE NSW
High School Diploma -
Woolgoolga High School
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