Summary
Overview
Work History
Education
Skills
Certification
first aid
Timeline
Generic

Alannah Shanahan

Landsborough,VIC

Summary

Dynamic professional with a proven track record in high-stress environments, exemplified by a pivotal role at Belgravia Leisure. Skilled in life-saving techniques and customer service, demonstrating leadership and a continuous learning attitude. Achieved increased guest satisfaction through effective team coordination and problem-solving. Certified in CPR and adept in fostering positive guest experiences. I an currently doing my diploma of nursing to become a enrolled nurse.

Overview

4
4
years of professional experience
1
1
Certification

Work History

Lifeguard

Belgravia Leisure
11.2024 - Current
    • Learned and maintained proficiency in first responder skills such as First Aid and CPR to offer individuals in distress optimal support.
    • Ensured swimmer safety by vigilantly monitoring pool area and enforcing rules.
    • Monitored safety of guests in and around swimming pool.
    • Provided friendly customer service to guests and addressed concerns.
    • Streamlined facility operations by establishing clear communication channels between staff members.
    • Increased guest satisfaction by fostering a welcoming environment and addressing concerns professionally.
    • Managed inventory of essential lifesaving equipment, ensuring all tools were readily available during emergency situations.
    • Tested and maintained water quality with periodic sampling.
    • Directed and oversaw maintenance records and incident reports.
    • Handled chemicals such as chlorine and celite to maintain safety and cleanliness quality standards of pool water.
    • Opened and closed pool at designated hours of operation and made decisions for closing pool due to inappropriate chemical levels, inclement weather, and low water temperature.

Wool Handler

McCarthy Shearing
12.2022 - 02.2024
  • Assisted shearers in maintaining a smooth workflow, promptly removing shorn fleece from the workspace.
  • Maintained a clean work environment, regularly sweeping floors and disposing of debris to prevent contamination.
  • Enhanced wool quality by implementing proper handling techniques and maintaining cleanliness standards.
  • Provided support to other team members, sharing knowledge of best practices in wool handling procedures.
  • Continuously sought opportunities for improvement, implementing new techniques learned through professional networking and industry research.

Stable Hand

Ultra Thoroughbred Racing
06.2022 - 12.2022
  • Maintained clean stables for optimal horse health and safety standards.
  • Maintained saddles, bridles, and riding gear and helped fit items to specific horses.
  • Monitored horse behaviour closely, promptly addressing any issues or concerns to maintain their wellbeing.
  • Mixed and administered special food formulas to individual animals based on unique dietary needs.
  • Administered horse medication and necessary special care.
  • Assisted in the rehabilitation of injured horses with proper exercise and medication administration.

Retail Worker

Linecrafters
03.2021 - 12.2021
  • Greeted customers, helped locate merchandise, and suggested suitable options.
  • Replenished sales floor merchandise and organized shelves, racks, and bins for optimal appearance.
  • Demonstrated strong communication skills when collaborating with fellow employees or assisting customers with inquiries or concerns.
  • Maintained a clean and organized sales floor, enhancing the overall shopping experience for customers.
  • Used POS system to process sales, returns, online orders, and gift card activations.
  • Assisted in training new employees on store policies and procedures, contributing to a cohesive team environment.

Education

Diploma - Nursing

Federation University Australia
VIC
12-2026

No Degree -

Sacred Heart College
Kyneton, VIC
12-2021

Skills

  • Strong communicator
  • Lifeguard certification
  • Effective problem-solver
  • Leadership qualities
  • First aid
  • Physical fitness
  • CPR and AED training
  • CPR certified
  • Customer service
  • Reliability and punctuality
  • Team coordination
  • Continuous learning attitude

Certification

HLTIAID011- provide first aid

HLTAID010- provide basic emergency life support

HLTAID009- provide cardiopulmonary resuscitation

SCAQU022- provide oxygen resuscitation and therapy in an aquatic environment

first aid

I have attained my first aid certificate through doing nursing diploma and lifeguard 

Timeline

Lifeguard

Belgravia Leisure
11.2024 - Current

Wool Handler

McCarthy Shearing
12.2022 - 02.2024

Stable Hand

Ultra Thoroughbred Racing
06.2022 - 12.2022

Retail Worker

Linecrafters
03.2021 - 12.2021

Diploma - Nursing

Federation University Australia

No Degree -

Sacred Heart College

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Alannah Shanahan