ALANNAH WATSON
Botanic Ridge,VIC
Summary
Alannah is a reliable, personable, honest, and hardworking graduated year 12 student, who has worked for the retail industry since she was able to get a job. She is very social, and her positive personality will make everyone welcome. If Alannah is given the opportunity to learn from qualified people who can educate me about retail, she believes it would make her a successful person within the industry she so dearly wants to be involved in.
Overview
6
6
years of professional experience
Work History
Manager
McDonald's
06.2024 - Current
- Managed and motivated employees to be productive and engaged in work.
- Accomplished multiple tasks within established timeframes.
- Maintained professional, organized, and safe environment for employees and patrons.
- Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
- Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
- Maximized performance by monitoring daily activities and mentoring team members.
- Developed and maintained relationships with customers and suppliers through account development.
- Controlled costs to keep business operating within budget and increase profits.
- Cross-trained existing employees to maximize team agility and performance.
- Developed a strong company culture focused on employee engagement, collaboration, and continuous learning opportunities.
- Improved safety procedures to create safe working conditions for workers.
Causal
Settlement Hotel Cranbourne
01.2023 - Current
- Register
- Delivery
- Bar Tender
- Waitress
- Training people how to be able to use the register and training in general
Causal Crew
Bewick Mcdonalds
03.2021 - 01.2023
- Drive through
- Taking orders on a headset
- Talking to customers
- Handling money
- Stocking up items
- Counter
- Packing orders
- Preparing food
- Deep Cleaning
- Wiping down benches
- Sweeping and mopping floors
- Cleaning windows
- Detail cleaning
- Mccafe
- Making coffees
- Stocking up cafe items
- Preparing cafe items
Takeaway Assistant
Off The Boat Fish and Chippery
08.2019 - 02.2022
- TAKING PERSON AND PHONE ORDERS
- PREPARING ORDERS
- COOKING ORDERS
- RECEIVING PAYMENTS
- CLEANING UP
- DOING OTHER TASKS AS REQUIRED
Education
Graduated student - ENGLISH, MATHEMATICS, PHYSICAL EDUCATION, CRIME AND DEVIANCE, PHYSCOLOGY, HUMANITIES, SCIENCE
ALKIRA SECONDARY COLLEGE
Cranbourne East01.2022
Graduated student -
CRANBOURNE EAST SECONDARY COLLEGE
Cranbourne East01.2018
Graduated student -
RANGEBANK PRIMARY SCHOOL
01.2016
Graduated student -
KILBERRY PRIMARY SCHOOL
01.2014
Skills
- Extremely Punctual
- Exceptionally reliable
- Good work ethic
- Flexible working hours
- Customer Service Focus
Activities
- Spending time with family
- Working with friends
- Netball
- Watching the football
- Camping
Timeline
Manager
McDonald's
06.2024 - Current
Causal
Settlement Hotel Cranbourne
01.2023 - Current
Causal Crew
Bewick Mcdonalds
03.2021 - 01.2023
Takeaway Assistant
Off The Boat Fish and Chippery
08.2019 - 02.2022
Graduated student - ENGLISH, MATHEMATICS, PHYSICAL EDUCATION, CRIME AND DEVIANCE, PHYSCOLOGY, HUMANITIES, SCIENCE
ALKIRA SECONDARY COLLEGE
Graduated student -
CRANBOURNE EAST SECONDARY COLLEGE
Graduated student -
RANGEBANK PRIMARY SCHOOL
Graduated student -
KILBERRY PRIMARY SCHOOL
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