Alastair Haughton
Crows Nest,NSW
Summary
With over 2 decades of full-time experience in learning and development roles, I specialise in design and delivery of strategic and bespoke leadership training, DEI initiatives, and strategic capability building.
My passion is to provide leaders, teams and organisations with the tools and confidence to thrive in times of change, strategic evolution, and also throughout their day-to-day operation.
I pride myself on creating highly targeted, engaging and effective learning experiences that leverage a range of tools and techniques to maximise access, collaboration, impact and assessment.
I've been consistently recognised for adding relevance and impact to learning by the incorporation of clear links to in-role performance, team goals, strategic objectives, and organisational values and culture.
Overview
12
12
years of professional experience
Work History
Senior Design and Delivery Consultant
Optus
Macquarie Park
07.2021 - 06.2025
- Consultation with HR and business unit leaders to identify strategic capability gaps, and develop targeted training solutions.
- Accreditation in / delivery of business critical programs from vendors including DDI and Korn Ferry.
- Accreditation in / delivery of Hogan Leadership Forecast assessments, 360 surveys, and related debrief discussions.
- Facilitation of strategic leadership capability training for people leaders across all business units, and at all levels up to senior director.
- Delivery of comprehensive DEI training for people leaders and individual contributors in all business units.
- Design and delivery of organisation-wide leadership training programs targeting key competency areas such as leading change, performance management, succession planning, coaching, providing and receiving feedback, effective one-on-ones, and effective development planning for both individuals and teams.
- Design, implementation and development of tools to monitor, assess and report on training effectiveness.
Senior Facilitator
Optus
Macquarie Park, NSW
10.2017 - 07.2021
- Consultation with senior business unit leaders to determine strategic capability requirements, and to develop and deliver a targeted national training plan.
- Development and facilitation of bespoke leadership programs for diverse business units.
- Design and delivery of 'Effective Virtual Facilitation' training programs to maximise engagement between leaders, remote team members, and/or stakeholders.
- Design and facilitation of business acumen training for franchise leaders transitioning to company-owned stores.
- Design, implementation and governance of an international trainer accreditation framework, to ensure consistent training capability and standards within Optus and its international contact centre partners.
- Delivery of on-site and remote training observations and assessments in order to monitor, develop, and report on trainer capability within Optus and its international partner sites.
Learning Vendor Relationship Manager
Optus
Macquarie Park, NSW
04.2015 - 10.2017
- Establishment, development and maintenance of business-critical relationships between Optus' internal Learning and Development team, and newly engaged Learning Design and Training vendors.
- Planning, forecasting, and initiation of formal engagements with learning vendors to support strategic learning programs requiring external resource support.
- Observation, assessment and reporting of vendor trainer performance, including recommendations for resource extension and/or removal from programs to ensure minimum project standards and achievement of project deliverables.
Training Delivery Lead
Optus
Macquarie Park, NSW
04.2013 - 06.2015
- Leadership of a newly integrated national team of 24 facilitators.
- Strategic cross-skilling and succession planning to mitigate threats to capability and capacity, and prepare the team for future delivery requests of a growing and shifting nature.
- Design and implementation of tracking and reporting tools to monitor, report and forecast trainer utilisation.
Education
Hogan Leadership Forecast Series Accreditation - Leadership Development
Peter Berry Consulting
North Sydney06-2025
Hogan 360 Debrief Accreditation - Leadership Development
Peter Berry Consulting
North Sydney04-2025
Mid-Level Facilitator Accreditation - Leadership Development
DDI (Development Dimensions International)
Melbourne, VIC06-2024
Cert IV Training And Assessment - Learning And Development
UWS
Ultimo, NSW06-2010
Skills
- End-to-end delivery of learning experiences including consultation, design, delivery, assessment, reporting and continuous improvement
- Design and facilitation of engaging, interactive, and effective leadership development programs to support both bespoke and strategic needs
- Highly effective at building and maintaining mutually beneficial relationships with key stakeholders and resources
- Highly engaging virtual facilitation using a range of professional AV technology and interactive user platforms
- Highly skilled in the development, implementation and use of competency based assessment frameworks and associated reporting and governance
Timeline
Senior Design and Delivery Consultant
Optus
07.2021 - 06.2025
Senior Facilitator
Optus
10.2017 - 07.2021
Learning Vendor Relationship Manager
Optus
04.2015 - 10.2017
Training Delivery Lead
Optus
04.2013 - 06.2015
Hogan Leadership Forecast Series Accreditation - Leadership Development
Peter Berry Consulting
Hogan 360 Debrief Accreditation - Leadership Development
Peter Berry Consulting
Mid-Level Facilitator Accreditation - Leadership Development
DDI (Development Dimensions International)
Cert IV Training And Assessment - Learning And Development
UWS