Alayna Reid
Beerwah,QLD
Summary
Dedicated Customer Service professional with knowledge of service delivery and proven multitasking abilities. Committed to maintaining professional relationships to increase profitability and drive business results.
Overview
1
1
Certification
Work History
Co-owner and Head Of Administration
Coastlife Tiling
- Communicating with builders regarding jobs, Bookings, Invoicing, Bookkeeping, Data recording, Quoting, Meeting all requirements for safety including Tool Box Talks monthly, Ordering Materials
Customer Service
Scenes to Believe
- Greeting/ welcoming customers, Arranging the set, Taking Christmas pictures, Editing photos
Customer Consultant- Bryan Burt Ford
DB Marketing Solutions
- Updating and Maintaining data, Calling clients on a daily basis to retrieve feedback, Update clients details and assist with enquires to forward onto sales team, Creating spreadsheets, Emailing dealerships on a daily basis, Updating reports using Autogate website
Receptionist and Sales Consultant – Carindale
Wax It
- Open and Closing of salon, Calls to all clients on a regular basis, Providing quotations, Updating client files, Re-ordering stock, After treatment sales services, Completion of invoices and stock check lists, Co-ordination of day-to-day salon running, Maintaining visitor guestbook, Generated sales reports to produce to head office
Work Experience
KoldPac
- Finalizing invoices, Maintaining where abouts of packages with different courier companies, Building and maintaining a solid client base, Re-ordering stock, Filing, Banking, Providing quotations, Maintaining client accounts, Creating spreadsheets, Maintaining visitor guestbook
Bar Attendant- Wellington Point
Hogan's Wellington Point
- Opening and closing of bar, TAB and KENO, Building relationships with our costumers, Maintaining client accounts within our TAB system, Accountable for stock ordering and liaising with key staff for stock requirements, Placing food orders to our kitchen
Bar Attendant and Assisting Functions Manager- Cleveland
Cleveland Tavern
- Opening and closing or bar, TAB, KENO and gaming room, Providing quotations for client function hire, Supervising staff, Accountable for stock ordering and liaising with key staff for stock requirements, Co-ordinated events held within the function arena, Communicating with security regarding any unsuitable behaviour within the venue, Promotion of new products, Maintaining gaming products and banking each machine and the end of each day
Bar Attendant-Capalaba
Capalaba Sporting Club
- Opening and closing of bar, TAB and KENO, Co-ordinated events held within the function arena, Responsible for maintaining TAB accounts, Supervise and manage functions, Responsible for the money handling, Operational management of bar areas, Accountable for stock ordering and liaising with key staff for stock requirements
Education
High School Diploma -
Capalaba State College
Capalaba, QLD12.2007
Skills
- Policy and Procedure Implementation
- Small Business Operations
- Leadership abilities
- Customer Retention
- Sales strategies
- Problem solving
- Contract Administration
- Positive Attitude
- Time Management
Certification
- Responsible Service of Alcohol- Current
Timeline
Co-owner and Head Of Administration
Coastlife Tiling
Customer Service
Scenes to Believe
Customer Consultant- Bryan Burt Ford
DB Marketing Solutions
Receptionist and Sales Consultant – Carindale
Wax It
Work Experience
KoldPac
Bar Attendant- Wellington Point
Hogan's Wellington Point
Bar Attendant and Assisting Functions Manager- Cleveland
Cleveland Tavern
Bar Attendant-Capalaba
Capalaba Sporting Club
High School Diploma -
Capalaba State College
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