Alaynah Bush
Rochedale South,Qld
Summary
Motivated retail sales professional with proven record of boosting sales and customer loyalty through individualized service. Resourceful individual skillful in learning customer needs, directing to desirable merchandise and upselling to meet sales quotas. Committed to strengthening customer experiences with positivity and professionalism when answering requests and processing sales. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
2
2
years of professional experience
Work History
Retail Team Member
Coles – Sunnybank plaza
Sunnybank, QLD
04.2020 - 08.2022
- Greeted customers, helped locate merchandise and suggested suitable options.
- Helped customers complete purchases, locate items and join reward programs.
- Organized store merchandise racks and displays to promote and maintain visually appealing environments.
- Answered questions about store policies and addressed customer concerns.
- Checked pricing, scanned items, applied discounts and printed receipts to ring up customers.
- Monitored sales floor and merchandise displays for presentable condition, taking corrective action such as restocking or reorganizing products.
- Stocked merchandise, clearly labeling items, and arranging according to size or color.
- Worked closely with shift manager to solve problems and handle customer concerns.
- Coordinated restocking of sales floor with current merchandise and accurate signage for current promotions.
Retail Work Experience
Rebel Sports
Macgregor, Qld
08.2019 - 08.2019
- Worked with customers to understand needs and provide excellent service.
- Offered friendly and efficient service to customers, handled challenging situations with ease.
- Adhered to social distancing protocols and wore mask or face shield.
- Resolved problems, improved operations and provided exceptional service.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Collaborated with team members to achieve target results.
Education
High School Diploma -
Runcorn State High School
Runcorn, QLD12.2021
Associate of Arts - Criminology
Griffith University
Brisbane, QLD2021
Skills
- Skills Summary
- Strong organisation and merchandising skills, replenishing stock and maintaining inventory
- Strong communication skills
- Dedicated work ethic
- Respond to difficult customers
- Courteous with strong service mindset
- Multitasking and prioritising
- Brand Awareness Generation
- Store Policies and Procedures
- Excellent Written and Verbal Communication
- Teamwork Skills
- Managing Cash Register
Additional Information
- Register/ checkouts (2020-2021) Bakery assistant (2020 – 2022) Coles admin (2022) Awards and Acknowledgements Principals award (2018-2021) School service award (2019-2021) Year 12 graduation (2021) 2
Timeline
Retail Team Member
Coles – Sunnybank plaza
04.2020 - 08.2022
Retail Work Experience
Rebel Sports
08.2019 - 08.2019
High School Diploma -
Runcorn State High School
Associate of Arts - Criminology
Griffith University
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