Harmanjeet Kaur
Upper Mount Gravatt
Summary
A motivated and enthusiastic graduate with a Bachelor’s in network security seeking a position to utilize and develop my skills, particularly in the area of Help Desk and IT support. I have a keen to understand and build complex systems. Able to contribute to a workplace with a lot of collaboration, by finding solutions, and figuring customer satisfaction. Looking forward to applying and sharpening my skills with prudential
Overview
8
8
years of professional experience
Work History
Assistant in Nursing
Arecare Aged Care
06.2016 - Current
- Working with elderly patients and providing one-on-one care such as assisting with personal care, meal preparation, and light housekeeping
- Ensuring the fulfillment of individual goals and needs as instructed in the client’s support plans
- Helping clients with leisure activities
- Ensuring the health, safety, welfare, and independence of clients
- Assisting and satisfying the social and emotional needs of a client
- Documenting and recording daily care reports which may include resident incident reports, restraint monitoring, and medication administration.
Internal Ship
Edvisor Academy
03.2023 - 06.2023
Customer Service
Gateway of India
05.2015 - 05.2016
- Handle all guest inquiries and requests in a professional and courteous manner
- Handle guest check-ins and check-outs
- Ensure that all guests have a positive experience
Education
Professional Year -
Performance Education
Brisbane, QLD07.2023
MBA -
Holmes Institute
Brisbane, QLD11.2020
Bachelor of Science -
CQU University
Brisbane, QLD09.2019
Advanced Diploma of Information techonolgy -
TAFE
Brisbane, QLD06.2017
Cert-III And Diploma in Network Security - Network Security
TAFE
Brisbane, QLD11.2016
Skills
- Technical Skills
- Able to deconstruct any virus and identify its weak points
- Microsoft Office Word, Microsoft Office Excel, Microsoft Office PowerPoint
- Solid knowledge of IP Networking, Routing Protocols, security, and IP telephony
- Proficient in JavaScript, Python, LAN/WAN, TCP/IP Networking, Cisco Nexus / ISE /Prime (WIFI)
- Network infrastructure (network troubleshooting and solution)
- Extensive knowledge of Microsoft technologies, VMware, Symantec, SonicWALL, HP Servers, and switches
Affiliations
Name: Email data migration
Uni name: Computer essentials
Objective: Migration of onsite exchange database to Microsoft azure.
Tools: Using migration tool provided by Microsoft office 365
Duties: managing smooth transition by looking into internal error
Results : Successful Migration of exchange server to hybrid exchange with off-site SQL server.
Timeline
Internal Ship
Edvisor Academy
03.2023 - 06.2023
Assistant in Nursing
Arecare Aged Care
06.2016 - Current
Customer Service
Gateway of India
05.2015 - 05.2016
Professional Year -
Performance Education
MBA -
Holmes Institute
Bachelor of Science -
CQU University
Advanced Diploma of Information techonolgy -
TAFE
Cert-III And Diploma in Network Security - Network Security
TAFE
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