Alberta Ackom

I’m a dynamic customer service leader with a strong background in high-volume, customer-focused environments, where I’ve consistently driven satisfaction, loyalty, and revenue through strategic planning and clear, engaging communication. I’m confident working across teams and systems in fast-paced, multi-channel settings, and I enjoy building strong relationships with both customers and stakeholders. Passionate about the arts, I bring a collaborative, proactive approach to every challenge and take pride in creating welcoming, high-quality service experiences.