Summary
Overview
Work History
Education
Skills
Accomplishments
Certification
Languages
Timeline
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Alberto Parada Muneton

2/7 Buckland Street, Travancore,VIC

Summary

IT Infrastructure and Network Administrator with 11 years of experience in managing, implementing, and optimizing data networks and technological infrastructure solutions. Throughout my career, I have worked in high-performance environments, overseeing LAN/WAN networks, servers (Windows Server, Linux), virtualization platforms (VMware, Hyper-V), and CCTV. With a strong focus on cybersecurity, problem resolution, and process automation, I have ensured efficient, secure, and scalable infrastructure. My experience has allowed me to contribute to the continuous improvement of critical systems, minimizing downtime and maximizing IT infrastructure performance.

Overview

6
6
years of professional experience
1
1
Certification

Work History

Network and IT Infrastructure Administrator

RAYOGAS SA ESP
10.2019 - 01.2022

- Design, implementation and management of LAN/WAN networks to ensure seamless connectivity throughout the infrastructure.

- Implementation of UBIQUITI wireless network managed under management console centralising all the network devices of all the sites of the company with Radios authentication.
- Configuration and administration of mission critical servers (Windows Server and Linux).
- Implementation of security solutions (firewalls, VPN, antivirus, SSL Certificates) to protect the infrastructure.
- Administration of virtualisation and cloud storage infrastructure (AWS, Azure).
- IP Telephony.
- Support to internal users and troubleshooting of network and system issues.
- Management and administration of Microsoft Office 365 and Google Workspace

Technical Support Coordinator

ETIGRAF S.A
05.2017 - 10.2019
  • Managed and implemented corporate network infrastructure.
  • Administration and configuration of windows servers.
  • Installation and configuration of VPN clients.
  • Configured and managed laser and thermal printing systems.
  • Supported customers in identifying problems and explained solutions to restore service and functionality.
  • Patched software and installed new versions to eliminate security issues and protect data.

IT System Assistant

Networks and IT Services
06.2016 - 04.2017

- Provide assistance to end users in troubleshooting hardware and software problems.
- Diagnose and troubleshoot connectivity, operating systems,
Perform upgrades and preventive maintenance of computer equipment, servers and peripheral devices.
- Installing and configuring hardware, such as computers, printers and other technological devices.
- Monitor the status of internal networks (LAN, WAN, Wi-Fi, etc.).
- Ensure that network systems are functioning properly and that there is adequate security against external threats.
- Install, configure and update software used in the organisation, including operating systems, business applications, anti-virus, etc.
- Ensure that software licences are up to date and compliant.
- Assist in the management and maintenance of servers, either on-premises or in the cloud.
- Perform data backup and recovery tasks, as well as database management.
- Implement basic security measures, such as antivirus and firewalls.
- Assist in the protection of systems against vulnerabilities and cyber threats.
- Maintain detailed records of incidents, solutions applied and updates performed.
- Produce reports on system status and maintenance actions.
- Collaborate in projects for the implementation of new technologies and IT solutions in the organisation.
- Support in the testing of new systems and in the integration of new systems.

Education

Bachelor - Telecommunications Engineer

National Open And Distance University UNAD
Bogotá, Colombia
04-2022

Cisco Certified Network Professional - Cisco Certified Network Professional (CCNP)

Cisco Networking Academy - NETCAD
Enterprise Certification
06-2022

Technology Qualification - Technologist in Data Network Management

National Learning Service SENA
Bogota, Colombia
06.2014

Technical Qualification - Systems Technician

National Learning Service SENA
Bogota, Colombia
08.2011

Technical Qualification - Electrical Technician

College of Social Promotion
Neiva, Colombia
12-2010

Skills

  • Networking: LAN/WAN administration, TCP/IP, VPN, VLAN, DNS, DHCP, NAT, and network protocols
  • IT Infrastructure: Server management (Windows Server, Linux), network storage (NAS, SAN), Print Server, IP Telephony and virtualization (VMware, Hyper-V)
  • Cybersecurity: Firewalls, VPNs, access control, and protection against cyber threats
  • Operating Systems: Windows Server, Linux (Ubuntu, CentOS), macOS
  • Monitoring and Management Tools: PRTG Network Monitor, Zabbix, SolarWinds, Wireshark, and other network monitoring tools
  • Technical Support: Local and remote end-user support

Accomplishments

Corporate Network Optimisation for RAYOGAS SA ESP
Redesign of network infrastructure to improve performance and reduce downtime. Implementation of a redundancy and load balancing solution.
Technologies: Cisco, HP, Dell, Fortinet.


Implementation of Virtual Servers in the Cloud for RAYOGAS SA ESP.
Migration of the physical infrastructure to the IFX Network cloud, allowing greater availability, scalability and efficiency.
Technologies: VMWare, Hyper-V.


Implementation of a monitoring platform for the entire network infrastructure of RAYOGAS SA ESP.
Installation, configuration and implementation of PRTG Network Monitor software, allowing real-time visibility of the status and performance of the company's technological assets.


Implementation of corporate wireless network for RAYOGAS SA ESP.
Upgrade of TP-LINK wireless devices to powerful corporate UniFi AC Pro and UniFi nanoHD devices being centralised in the UNIFI management console that allows to manage and administer configuration parameters and updates remotely.


Implementation and configuration of Kaspersky Security Center Cloud Consolé.
Installation of antivirus managed through Kaspersky's administration console, which allows centralised management of the security and protection of workstations and servers.


Papercut Print Server Implementation.
Implementation of PaperCut print server to manage printers, supplies and control printing by area or user, allowing for more centralised and efficient control and management.


Installation Radio link for the company RAYOGAS SA ESP.
Interconnection of two headquarters of the company RAYOGAS S.A. ESP by means of an Ubiquiti radio link, with the aim of providing services to remote offices located in areas of difficult access for the installation of structured data cabling.

Certification

  • Diploma in Computer Security.
  • Diploma in active directory administration MWS.
  • Certificate in Networking and Transmission Media.
  • Certificate in Networking and Security.
  • Certificate in Computer Maintenance.
  • Certificate in fundamentation of computer assembly and maintenance for technical support processes.
  • Certificate in Computer Auditing.

Languages

Spanish
Native or Bilingual
English
Professional Working

Timeline

Network and IT Infrastructure Administrator

RAYOGAS SA ESP
10.2019 - 01.2022

Technical Support Coordinator

ETIGRAF S.A
05.2017 - 10.2019

IT System Assistant

Networks and IT Services
06.2016 - 04.2017
  • Diploma in Computer Security.
  • Diploma in active directory administration MWS.
  • Certificate in Networking and Transmission Media.
  • Certificate in Networking and Security.
  • Certificate in Computer Maintenance.
  • Certificate in fundamentation of computer assembly and maintenance for technical support processes.
  • Certificate in Computer Auditing.

Bachelor - Telecommunications Engineer

National Open And Distance University UNAD

Cisco Certified Network Professional - Cisco Certified Network Professional (CCNP)

Cisco Networking Academy - NETCAD

Technology Qualification - Technologist in Data Network Management

National Learning Service SENA

Technical Qualification - Systems Technician

National Learning Service SENA

Technical Qualification - Electrical Technician

College of Social Promotion
Alberto Parada Muneton