Alberto Torres Pérez
Ultimo,NSW
Summary
Encouraging manager and analytical problem-solver with talents for team building, leading and motivating, as well as excellent customer relations aptitude and relationship-building skills. Proficient in using independent decision-making skills and sound judgment to positively impact company success. Dedicated to applying training, monitoring and morale-building abilities to enhance employee engagement and boost performance.
Overview
17
17
years of professional experience
Work History
Venue and Sales Coordinator
Cumberland city Council
09.2022
- Coordinate event logistic at Granville Community Centre: room set up, Av Display, allocate sponsor signage
- Manage assistance workforce/Venue officer when on site 1 -2 times per week and oversees their work
- Train new work colleagues in different software used at Council: Bookable, tech1, Perfect mind, P&R and Purchase Orders
- Process booking, internal & external, provide induction to clients, process bond refunds
- Organise and conduct clients meeting/induction days
- Organise security and cleaning roster
- Help facilities team with programming Security/access cards on C4 software
- Track Booking Dashboard, making sure payments are up to date, issuing invoices
- Report revenue and budget to management for the different s bookable spaces
- When required, worked as bartender & waitress during events
- Organise tea & coffee station: juice, pastries, coffee, water
- Report any faults to facilities team, sometimes I do just fix it myself.
Gym and Venue Officer/Gym Manager
Cumberland city Council
01.2021 - 01.2022
- Coordinate event logistic at Eric Tweedale Stadium: room set up, Av Display, allocate sponsor signage
- Process booking, internal & external, provide induction to clients, process bond refunds
- Organise clients meeting/induction days, conduct site visit and induction and inspect venue after events
- Report deficit and thing to be fix
- Meet with contractor on site
- Organise security and cleaning roster
- Track Booking Dashboard, making sure payments are up to date, issuing
- Report revenue and budget to management for the different bookable spaces
- When required, worked as bartender & waitress during events for my Manager other venues
- Interview instructors, set up group classes schedule, set instructor up in our payment system
- Instructor payroll
- Look for covers when needed
- Keep track of members payments and update client status
- Send bulk communication to members
- Research, budget, design and purchase gym equipment
- Marketing ideas.
Director of Atope Dance fitness
Own business
01.2015
- Website development
- Marketing material: design, create with different platforms such Canva, Photoshop, etc
- Social media marketing in instagram and facebook
- Marketing and promotional ads campaign in different platform
- Develop monthly newsletter on Mailchimp
- Registration of new and existing students, including payments and invoicing, enquiries
- Administrations, schedule instructors and payroll
- Teach and develop learning program and weekly dance classes
- Create and choreograph new students & professional shows
- Put shows together, schedule, rehearsal, tech runs, catering, etc
- Network with other dance school and festivals, teaching and performing around Australia and overseas
- Assess student giving advice, criticism, feedback and encouragement to keep going with their dance journey
- Prepare dance programs for groups and individuals of all different levels.
Sport & Administration Coordinator
University Pablo Olivide
01.2009
- Provide a program of campus-based sport / active living activities designed to engage any skill level
- Assist UPO sports clubs to build events that provide activities to their members and engage other students – i.e., Campus Clash & Sport fairs
- Coordinate the University calendar of events in relation to UPO student representation
- Coordination of Representative Sport Team Managers – Recruitment, Training and Support
- Assist the sport department in any administration requirements needed.Students registrations, memberships, payments recovery, gym members, etc
- Work collaboratively with UPO Marketing to promote sports engagement throughout different campaigns
- Assist in the delivery of sports partnership funding and identify new areas to engagement with funding options, government grants
- Mentor and managed a diverse team in the effective delivery of high-quality programs and resources giving them feedback and guidance in their practice.
Trainer and Group fitness instructor
Various gyms
01.2009 - 01.2023
- Royal Motor Yatch Club, Point Piper: Personal trainer and group fitness instructor of Pilates, zumba, circuit and yoga from 2017-2023
- The Sports Pit, Pilates Instructor from February 2014 till 2020
- City Tattershall club-Ladies Gym, Body fit and Pilates Instructor since 2014-02/2020
- Fitness First “Bonds st”, Sydney, from May 2014
- Free style step instructor
- Newtown Gym and BodyMindSol: Pilates Instructor since 2016
- Crunch Gyms, Rockdale & Mortdale centres, Sydney, since 02/ 2014-2015
- Teaching pilates, stretches and body fit
- Group Fitness instructor in Spain Gym Galisporst, Seville, and Jaen University 2009-2011: Pilates Instructor, Swissball Pilates, Aerobic, Stretches & Spin.
Teacher of Cert IV in Dance Teaching and Management
Australian college of Dance
01.2016 - 01.2020
- Prepare dance class content theory and practical
- Deliver theory classes, going from Anatomy and Nutrition to WHS, Dance Analysis, how to prepare dance programs, etc
- Teach technique and small choreographies
- Supervise and guide student on their teaching and learning skill during each term
- Assessment marking: theory and practical assessment
- Communicate and give feedback to student on their progress
- Time Management, progress and class dynamic
- Student engagement, facilitating a good learning environment and bringing student concern to the direction attention.
Adventure Sport Camps Manager
AOSSA
01.2010 - 01.2011
- Plan camp activities
- Marketing & Design advertising material
- Promote adventure camps within regional school
- Organise set up of the different activities and instructors before school groups arrive
- Oversee bump out procedures run smoothly and all equipment his back in place
- Allocate instructors to different activities stations
- Time control, making sure program is running on time
- Stock take, make sure there is enough material for the camp
- Revise content and activities, adapts activities to ages and level of the students
- Collect feedback from students and teacher
- Inform to teacher and student about policies and procedures of the camp, activities schedule.
Swimming Pool Program Manager
AOSSA
01.2006 - 01.2011
- Supervise and approve programs
- Lead, mentor and managed a diverse team in the effective delivery of high-quality programs and resources giving them feedback and guidance in their practice
- Make sure all workforce are working under the same values and goal
- Organise swim courses, registration, levels and groups
- Enrolments to courses
- Skill assessments before moving swimmer to a different level
- Organise lifeguards roster
- Supervise lifeguards work
- Organise graduation certificates
- Communicate with parent of rules and policies and procedures during swimming courses/lesson
- Conduct swim lesson and aquamrobic classes.
Education
Bachelor degree in Sports Sciences and Physical Education -
Spain
01.2009
Teaching Degree: Specialty in Physical Education -
Spain
01.2007
Advance first aid Certificate -
St Johns
01.2014
Cert IV in Training and Assessment -
TAE
01.2018
Diploma in Sport and Recreation Manager -
ACSF
01.2015
Diploma in Fitness -
ACSF
01.2014
Certificate III & IV in fitness -
ACSF
Post graduated in Physical activities of active tourism and adventure in the Nature -
University of Granada
01.2007
Skills
- Office administration
- CRM software proficiency
- Marketing
- Customer Service
- Goals and performance orientated
- Strong enthusiasm
- Issue Resolution
- Bookings
- Phone etiquette
- Rostering
- Managerial Skills
- Coaching Skills
Accomplishments
- Awarded with a commemoration award by Royal Life Saving in 2024 for saving the life of a client with CPR
- Successfully run my own business for the last 7 years a a side gig
- Increased # of Booking at Granville centre by more that 50%
- Trained 5 new staff in the different software used at Council
References
- Dean Savetta, Manager of Holroyd Centre, Cumberland City Council, 0407904659
- Michelle Rogers, Manager at RMYC gym, 0411558636
Languages
Spanish
Native or Bilingual
Timeline
Venue and Sales Coordinator
Cumberland city Council
09.2022
Gym and Venue Officer/Gym Manager
Cumberland city Council
01.2021 - 01.2022
Teacher of Cert IV in Dance Teaching and Management
Australian college of Dance
01.2016 - 01.2020
Director of Atope Dance fitness
Own business
01.2015
Adventure Sport Camps Manager
AOSSA
01.2010 - 01.2011
Sport & Administration Coordinator
University Pablo Olivide
01.2009
Trainer and Group fitness instructor
Various gyms
01.2009 - 01.2023
Swimming Pool Program Manager
AOSSA
01.2006 - 01.2011
Bachelor degree in Sports Sciences and Physical Education -
Spain
Teaching Degree: Specialty in Physical Education -
Spain
Advance first aid Certificate -
St Johns
Cert IV in Training and Assessment -
TAE
Diploma in Sport and Recreation Manager -
ACSF
Diploma in Fitness -
ACSF
Certificate III & IV in fitness -
ACSF
Post graduated in Physical activities of active tourism and adventure in the Nature -
University of Granada
Similar Profiles
ASHTON SIMONSENASHTON SIMONSEN
Swim Centre Lifeguard at Cumberland City CouncilSwim Centre Lifeguard at Cumberland City Council
Jennifer DavidJennifer David
Customer Contact Officer at Cumberland City CouncilCustomer Contact Officer at Cumberland City Council
Noreen AbdulHaiNoreen AbdulHai
Customer Contact Officer at Cumberland city councilCustomer Contact Officer at Cumberland city council