Albertus Albert Lunardi
Mascot,NSW
Summary
Seasoned System Administrator with over 20 years in the IT industry, specializing in the design, implementation, and maintenance of complex IT systems. Seeking a challenging role as a Project Manager, System Reliability Engineer, System Analyst, Business Analyst, or CMS Product Owner. Proven track record as a Systems Engineer, adept at deploying systems with minimal disruptions and aligning cross-functional teams with business objectives. Expertise includes system virtualization, network security, and managing complex systems and infrastructures. Committed to improving system design, implementing security solutions, and increasing network health. Organized and detail-oriented, with the ability to handle multiple projects simultaneously. Looking to leverage my technical acumen and leadership skills in a dynamic team.
Overview
19
19
years of professional experience
Work History
Systems Engineer
Newfold International Pty Ltd
07.2021 - Current
- Orchestrated the design and implementation of new Windows and Linux Server domains, enhancing system efficiency by 20% and reliability by 30%.
- Administered and maintained over 100 Linux and Windows servers, ensuring optimal performance and uptime.
- Successfully executed the migration of over 500 customer email and website systems between Linux and Windows servers, minimizing downtime and ensuring seamless transitions.
- Conducted 24/7 server services monitoring, maintaining an average uptime of 99.9%.
- Managed the migration and consolidation of over 1000 accounts between servers and data centers, improving data management efficiency by 25%.
- Delivered helpdesk service and support to customers.
- Documented system configuration, mapping and processes.
- Supported system users, educating employees on troubleshooting and problem-solving protocols.
- Proposed technical feasibility solutions for new system designs and suggested options for performance improvement of technical components.
- Conducted end-user reviews for modified and new systems.
- Maintained stability, integrity and efficient operation of information systems supporting organizational functions.
- Collaborated with executive team to define business requirements and systems goals.
- Suggested system updates or changes after conduct in-depth technical reviews.
- Completed software updates and assessed security patches for optimized computer use.
- Verified compliance with applicable performance metrics and compatibility expectations.
- Streamlined troubleshooting processes to improve system support and enhance communication between support team and end-users.
- Analyzed security logs to determine and alleviate network threats.
- Automated data collection activities to increase productivity.
- Designed tailored disaster recovery solutions to maintain uptime.
- Tested and analyzed equipment design and performance feasibility to determine potential ROI.
- Checked for accuracy and functionality during implementation of new systems.
- Created system design models and specifications to support system programmers and development teams.
- Negotiated with vendors, outsourcers and contractors to secure contracts and set SLAs.
- Configured, installed and upgraded SQL databases.
- Performed cost-benefit and ROI analyses for proposed systems.
Systems Engineer
Dreamscape Networks
12.2017 - 07.2021
- Documented system configuration, mapping and processes.
- Supported system users, educating employees on troubleshooting and problem-solving protocols.
- Proposed technical feasibility solutions for new system designs and suggested options for performance improvement of technical components.
- Conducted end-user reviews for modified and new systems.
- Maintained stability, integrity and efficient operation of information systems supporting organizational functions.
- Delivered helpdesk service and support to customers.
- Collaborated with executive team to define business requirements and systems goals.
- Suggested system updates or changes after conduct in-depth technical reviews.
- Completed software updates and assessed security patches for optimized computer use.
- Verified compliance with applicable performance metrics and compatibility expectations.
- Streamlined troubleshooting processes to improve system support and enhance communication between support team and end-users.
- Analyzed security logs to determine and alleviate network threats.
- Automated data collection activities to increase productivity.
- Designed tailored disaster recovery solutions to maintain uptime.
- Tested and analyzed equipment design and performance feasibility to determine potential ROI.
- Checked for accuracy and functionality during implementation of new systems.
- Researched software and systems products to determine purchase recommendations.
- Created system design models and specifications to support system programmers and development teams.
- Assisted employees with resolving network problems at remote locations.
- Optimized networked software and operating systems by applying updates and patches.
- Configured, installed and upgraded SQL databases.
- Integrated database and backup servers into enterprise systems.
- Improved and deployed billing automation, accounting and real-time reporting and analytics capabilities.
- Implemented networking and server changes to meet client budgets and needs.
- Performed cost-benefit and ROI analyses for proposed systems.
- Led the design and implementation of new Windows and Linux Server domains, contributing to the company's technical advancement and improving system efficiency by 15%.
- Administered and maintained over 200 Linux and Windows servers, ensuring high uptime and system reliability.
- Successfully executed the migration of over 1000 customer email systems and websites between Linux and Windows servers, minimizing downtime and ensuring seamless transitions.
- Conducted 24/7 server services monitoring, maintaining an average uptime of 99.8%.
- Managed the migration and consolidation of over 2000 accounts between servers and data centers, improving data management efficiency by 20%.
Systems Administrator
Netlogistics Pty Ltd
07.2004 - 12.2017
- Delivered Tier 2 and Tier 3 support for problem identification, diagnosis and issue resolution.
- Performed software installations and upgrades to UNIX or Windows operating systems.
- Attended meetings to deliver status reports to key stakeholders.
- Mentored employees and offered constructive feedback for performance improvement.
- Tested software remotely and onsite for server sets to maintain operational readiness.
- Configured and tested Windows Server operating systems with roles features.
- Conducted routine and emergency maintenance of assigned data center equipment.
- Contributed to development, administration and testing of disaster recovery plans.
- Integrated and updated software products to boost system compatibility.
- Spearheaded inventory control measures to replenish and maintain IT equipment.
- Orchestrated integration and communication of software upgrades.
- Created nightly jobs for database backups.
- Detailed upcoming software upgrades and system sprints to team members.
- Developed modification program to determine compatibility with various software.
- Diagnosed and resolved hardware and software issues.
- Planned and implemented upgrades to system hardware and software.
- Resolved issues and escalated problems with knowledgeable support and quality service.
- Monitored networks and network devices to resolve technical problems quickly.
- Maintained flexible schedule and responded to after-hours and weekend emergencies.
- Researched and recommended new technologies and strategies for improving system performance.
- Developed and documented network policies, procedures and standards.
- Implemented and maintained virtual private networks.
- Evaluated software products to determine compatibility with existing systems.
- Diagnosed and executed resolution for network and server issues.
- Devised scripts and automation tools to improve system efficiency.
- Analyzed complex project server issues and worked on large enterprise and business-critical applications.
- Maximized system availability through development and testing of contingency plans.
- Led the design and implementation of new Windows and Linux Server domains for the company and over 500 customers, improving system efficiency and reliability by 30%.
- Administered and maintained over 300 Linux and Windows servers, ensuring optimal performance and uptime.
- Successfully managed the company's email system between Linux and Windows servers, ensuring seamless communication for over 1000 users.
- Provided comprehensive sales, technical, and billing support to over 500 customers, improving customer satisfaction by 20%.
- Successfully performed physical and data migration of over 100 servers within and across data centers, minimizing downtime and ensuring seamless transitions.
Education
Master of Finance -
University of Technology Sydney
2007
Bachelor of Science - Information Technology
University of
Technology Sydney
2005
Diploma of Information Technology - undefined
UTS
2001
Skills
- Operating systems: Windows Server, Linux
- Databases: SQL Server, MySQL
- Networking: TCP/IP, DNS, DHCP, VPN
- Scripting: PowerShell, Python, Bash, C, PHP, NET
- Webhosting Control Panel: Cpanel, Plesk, direct admin
- Security: firewalls, intrusion detection
- Other: Active Directory, VMware, Virtuozzo, Microsoft Office 365
- Languages English, Bahasa Indonesia
- Software Requirements Analysis
- Storage Virtualization
- Hardware and Software Installation
- Product Development and Improvement
- Hardware Integration
- Web Security
- Cost Estimates
- Technical Support
- Scripting Skills
- Technical Support and Assistance
- Continuous Improvements
- User Support
- Application Testing
- Customer Proposals
- Diagnosis and Troubleshooting
- Client Service and Support
- Update Management
- Windows Servers
- Testing Procedure Development
- Customer-Driven Diagnostics
- Technical Writing
- Backup Testing
- Configure Servers
- Code Development
- Data Center Migrations
- Embedded Firmware
- Active Listening
- Integration Strategies
- Analyze Security
- System Integration Testing
- Configuration and Management
- Reading Comprehension
- Solution Testing and Implementation
- Identify Requirements
- Training Junior Team Members
- Server Deployment
- Status Updates
- Digital Communications
- Programming
- Firewall
- Project Management
- Technical Analysis
- User Research
- Build Solutions
Additional Information
- Solomon Tu (available upon request)
- Michael Beus (available upon request)
Timeline
Systems Engineer
Newfold International Pty Ltd
07.2021 - Current
Systems Engineer
Dreamscape Networks
12.2017 - 07.2021
Systems Administrator
Netlogistics Pty Ltd
07.2004 - 12.2017
Master of Finance -
University of Technology Sydney
Bachelor of Science - Information Technology
University of
Technology Sydney
Diploma of Information Technology - undefined
UTS
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