Albina Maharjan
fairfield,NSW
Summary
Adapt at enhancing customer satisfaction and safety, my tenure at Pharmacy Assistance showcased my ability to manage health-related inquiries and ensure a well-organized retail environment. With proven skills in problem-solving and time management, I consistently improved sales and service quality, demonstrating a commitment to excellence and teamwork in fast-paced settings.
Overview
2
2
years of professional experience
1
1
Certification
1
1
year of post-secondary education
Work History
Chemistware House
Pharmacy Assistance
Fairfield, NSW
06.2023 - Current
- Answered customer inquiries regarding drug interactions, side effects and dosage instructions.
- Kept check-out areas clean, organized and well-stocked to maintain attractive store.
- Stocked shelves and supplies and organized displays to focus customer attention on specific items.
- Increased sales and customer satisfaction by helping store customers , general store questions and in locating products.
- Provided advice on health issues including diet, exercise, smoking cessation.
- Restocked shelves and prepared expired drugs for return.
- Greeted customers to determine wants or needs.
Food and Beverage Attendant
Dolton House
26/32 Pirrama Rd, Pyrmont , NSW
05.2023 - 10.2024
- Provided exceptional customer service to guests, ensuring their satisfaction with food and beverages.
- Maintained cleanliness of the dining area and kitchen equipment in accordance with health department standards.
- Responded quickly to customer complaints or special requests in a professional manner.
- Adhered to all safety protocols when preparing meals for customers with allergies or dietary restrictions.
- Maintained a positive attitude towards coworkers and customers at all times.
- Communicated effectively with kitchen staff regarding customer orders.
Education
Bachelor of Science - Bachelor of Pharmacy
Kathmandu University
Dhulikhel, Kavre Nepal05-2023
Master of Science - Master in Healthcare Management
ECA College of Health Science
Parramatta, NSW 10.2023 - Current
Skills
- First aid training
- Safety management
- Team collaboration
- Problem-solving
- Workplace safety
- Time management
Certification
- First Aid
- CPR
- Manual Handling
- RSA
Languages
English
Professional
Nepali
Professional
References
References available upon request.
Timeline
Master of Science - Master in Healthcare Management
ECA College of Health Science
10.2023 - Current
Chemistware House
Pharmacy Assistance
06.2023 - Current
Food and Beverage Attendant
Dolton House
05.2023 - 10.2024
Bachelor of Science - Bachelor of Pharmacy
Kathmandu University
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