Aldo Sette
Bentleigh East,VIC
Summary
Consistently recognised as a high performing leader with extensive experience in managing both small and large teams. Specialising in managing teams in Supermarket retail, online retail and logistics and automated technology fulfilment and logistics. With experience as a business owner and holding a Bachelors degree in business (accounting) promotes a unique perspective and outlook in leading teams. I run all operations and organisations as if they were my own. Possess exceptional communication skills and strong leadership capabilities. Target/results driven and can effectively guide teams through challenges, new technologies and changing environments. I am known to be capable of managing multiple projects and process/environmental changes at any given time while still meeting the expectations and targets that have been set for the team.
Overview
20
20
years of professional experience
Work History
eCom manager
Woolworths
08.2020 - Current
- Aug 2020 succeeded in becoming Woolworths first eCom manager
- The Carrum Downs eStore was the first site of its kind for Woolworths incorporating automated picking and robotic technology to fulfil online customer orders
- Hold technical and managerial responsibility of the site. Early onboarding granted me involvement into the initial testing and implementation of processes and procedures
- I lead the recruiting and training of the initial department managers and 170+ team members.
- Currently we fulfil over 4000 local customer orders per week with sales and results exceeding initial expectations through the peak of covid
- All efficiency metrics have been met including but not limited to Sales and wages, Store controllable profit, Throughput, Voice of customer, Efficiency rates – Picking, Decanting, Dispatch and delivery
- Key decision maker on the eCom floor and accountable for performance metrics of the site including Expenditure and budget performance, Customer satisfaction, Picking, decanting and performance rates, On Time completion and delivery of outbound orders
- Development and growth of current and perspective leaders
- Leading the 170 team members operating 24/7 across the 3 departments
- Developement and Performance management of team
- Weekly meetings and reports relating to both performance and continued learnings
- Automation related trouble shooting and training
- Liaise with all interested parties from Woolworths State and National teams, including but not limited to, high tier stake holders from the CEO onwards, investment groups, high ranking third party visitors and external technical teams
- Achievements: Awarded online team member for the year for Zone
- Rated high performance for FY21 as the first ever Woolworths eCom manager.
Store/CFC manager
Woolworths
02.2020 - 08.2022
- In Feb 2020 I was personally selected to open the Notting Hill temporary CFC/Dark store to help the state deal with the unprecedented online order demand caused by Covid-19
- The site was devised in a matter of weeks and operated out of a factory in Notting Hill
- The project came to a premature end due to the covid demand significantly dropping following the end of the current outbreak
- I was then given the task to close and clear operations from the site
- Responsibilities: Initial hiring and training of leadership team
- Onboarding and training of 250 labour hire team members to run the operation
- Lead the team in a never before tested environment
- Key decision maker for operation
- Devising and achievement of Performance metrics
- Lead the team in Shutting down and efficient clearance of stock on completion of project
- Stocktake and distribution of stock between warehouses and local stores
- Dismantling and redistribution of equipment
- Achievements: Creating a positive and successful working environment for the newly formed team in short time frame under difficult conditions
- Closed operations with minimal loss and inconvenience to the business.
Store/CFC Manager
Woolworths
06.2020 - 08.2020
- Due to my successful contribution to the Notting Hill pop-up CFC I was selected to Lead and be part of the implementation team of the newly devised Cranbourne Park temporary CFC
- In a single week we closed the existing supermarket and under my lead created a fully functioning online customer fulfilment centre ( CFC Dark store) for local online home delivery
- Once the team and site was stable my services were requested to open 2 further dark store sites at Dandenong and Karingal HUB during the second (or third) wave of the covid pandemic
- Responsibilities: Given blank canvas to design pick route, staging area and changes to floor layout
- Design Fully functional CFC from supermarket format across 3 sites
- Train and lead leadership team and wider team to run processes end to end
- Achievements: Positive relationship formed with Drake employment contractors at the Notting Hill CFC who continued through to other dark store sites.
- Personally implemented the use of Drake labour hire at the Cranbourne park dark store site.
Store Manager
Woolworths Group / Woolworths Metro
11.2018 - 02.2020
- Towards the end of 2018 I was asked to lead the team at Woolworths Metro Caulfield North
- The store was currently in the midst of an ongoing and challenging property matter
- The matter resulted in a major refurbishment and had a major impact on the stores ways of working
- During this period I devised several procedural standards to keep the team safe and minimize any negative impacts
- I received great praise for my leadership and store performance as we continued to break sales records
- The store also achieved the highest Voice of customer score for the year and one of the highest Voice of team results in the group
- For FY19 I was honoured to receive the store manager of the year award for metro group 2.
Store Manager
Woolworths Group / Woolworths Metro
03.2016 - 11.2018
- In 2016 I made the transition into the metro group at the very busy and space challenging Swanston St Melbourne store
- Within 12 months the store experienced a significant improvement in both voice of team and voice of customer
- I lead the store through a busy time of change and experimental adjustments including 2 refurbishments
- I upskilled several team members into leadership roles helping form the structure of the fast-growing Woolworths Metro Group
- In 2018 I lead the opening of Brunswick North Metro
- I was on board very early in the project and was able to contribute to store design and lead the recruitment process with our recruiting partners
- The store results were well below initial estimates
- I led the team in taking direct action to minimize losses in all areas of the business whilst maximizing positives in areas we were able to influence
- Despite the challenges the store finished off the period under my leadership with the highest voice of team and voice of customer results in the group
- My leadership was highly commended and as a result I was rated as High Performance for FY18.
Store Manager
Woolworths Group / Woolworths Thomas Dux
11.2014 - 03.2016
- In 2014 I joined the Woolworths Thomas Dux group as store manager at Black Rock
- Within 4 months I was transferred to Victoria’s leading Thomas Dux store, Armadale
- At the end of FY15 I was rated as high performance in an underperforming group
- 2015 the Woolworths Metro group forming in place of the closing Thomas Dux Group
- Before joining the metro group I was heavily involved in the challenging task of winding down the Thomas Dux operations and making the transition of the final Thomas Dux stores to Metro.
Director / Business Owner
Victoria Organic Delivery
01.2006 - 01.2013
- Victoria Organic Delivery, under my ownership, expanded from a humble small business operating with 6 team members to Victoria’s leading organic fruit and veg and health foods online store
- The company turnover at its peak reached $2.5 million p/a delivering all over Victoria with a team of 22 employees a 5 Vehicle delivery fleet with 2 additional wholesale trucks.
- The business was sold as a going concern in April 2013
- Responsibilities: Complete financial responsibility of the busines, management and leadership of all operations and team, Book keeping, tax reporting and all realted compliance.
- Cash flows, budgets and targets
- Ordering and purchasing of fruit and veg from Vic wholesale fruit and veg market and farms, including weekly price negotiations with wholesalers and growers
- Council compliance including workplace health and safety and liquor licensing
- Ensure warehouse compliance with health and safety specifications
- Fruit and Veg quality control and storage
- Equipment purchases and setup
- Devise and monitor warehouse procedure and operational documents
- Oversight of all business and warehouse functions
- Retail and wholesale sales and promotion
- Leading team of up to 22 employees plus contractors
- Use of SAP software
- Accounts payable and receivables and end of period reporting
- Marketing campaigns
- Stock ordering and purchasing of all non-perishable stock and warehouse items
- Fleet management and logistics
- Devise detailed courier and driver runs
- Liaise with customers daily on all aspect from ordering, problem solving, payment and debt collection and general inquiries
- Hiring and performance managing team
- Achievements: Achieved several local business achievement awards
- Donated to local charities
- Sponsored local sporting groups and organisations
Assistant accountant
Griffith Hack Patent and Trademark
01.2004 - 01.2006
- Working both full time and part time as a Uni student I started as a Mailroom Clerk, promoted to accounts payable clerk and on completion of my degree, promoted to Finance officer/Assistant accountant
- Responsibilities: Preparation of Monthly Board Reports
- Preparation of weekly cash flow forecast reports for the financial controller
- General ledger processing
- Month end closing and reporting
- Training and Supervising accounts payable department to ensure deadlines and quotas are met
- Responsible for operation and reconciliation of trust accounts and foreign currency bank accounts
- Achievements: Worked up the organisation from Mailroom clerk to Assistant accountant.
Education
Bachelor Business - Accounting -
Monash University
Clayton, VIC01.2005
Skills
- Team Leadership
- Time Management
- Complex Problem-Solving abilities
- Strong work ethic
- Operations Management
- Strategic Planning
- Performance Management
- Exceptional Verbal and written communication skills
Accomplishments
- Woolworths Online team member of the year Zone 4 VIC for FY21
- FY21 High performance rating for year.
- 2020 - Woolworths first eCom manager leading the first Woolworths automated Customer fulfilment centre
- FY19 Store manager of the year VIC Metro Group 2.
- FY18 High performance rating for the year
Recent Employment
- Woolworths, eCom manager, 08/01/20, Present
- Woolworths, Store/CFC manager, 02/01/20, 08/01/22
- Woolworths, Store manager, 11/01/14, 02/01/20
- Self-employed, Owner/Director, 2006, 2013
- Griffith Hack Patent and Trademark, Assistant accountant, 2002, 2006
Professional Expertise
- Leadership and Development of future leaders and managers.
- Achieving goals and targets both financial and non-financial in nature and transposing those targets to each individual team/department.
- Weekly and Monthly reporting and ownership of all results of the business.
- Performance management
hobbies
I am a dedicated Gym and MMA attendee with a 4 - 2 record (1-0 in my 40s), I enjoy playing golf and taking part in all sports.
Additional Information
First Aid certified.
HR vehicle licence Holder.
Timeline
eCom manager
Woolworths
08.2020 - Current
Store/CFC Manager
Woolworths
06.2020 - 08.2020
Store/CFC manager
Woolworths
02.2020 - 08.2022
Store Manager
Woolworths Group / Woolworths Metro
11.2018 - 02.2020
Store Manager
Woolworths Group / Woolworths Metro
03.2016 - 11.2018
Store Manager
Woolworths Group / Woolworths Thomas Dux
11.2014 - 03.2016
Director / Business Owner
Victoria Organic Delivery
01.2006 - 01.2013
Assistant accountant
Griffith Hack Patent and Trademark
01.2004 - 01.2006
Bachelor Business - Accounting -
Monash University
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