Aldrich Jules Reyes
Bardia,NSW
Summary
Skilled Labor Worker with strong track record of success in maintenance, repair and general labor. Multitasks and works well in fast-paced, high-volume environments. Flexible work and shift schedule with expertise operating basic hand and power tools. Excellent work performance in individual and team roles combined with superior attendance record. Outgoing and friendly Barista with excellent interpersonal communication strengths. Solid experience processing payments, handling food and meeting customer demands with diligent and well-organized mentality. Certified in safe food handling. Dedicated Customer Service professional with knowledge of service delivery and proven multitasking abilities. Committed to maintaining professional relationships to increase profitability and drive business results.
Overview
3
3
years of professional experience
Work History
Construction Worker
Michael Dowds (0405-347-541)
07.2023 - Current
- Worked with more knowledgeable professionals to grow understanding of principles and construction standards.
- Brought materials and tools from trucks and storage facilities to work site locations and organized for expected needs.
- Loaded, unloaded, and moved material to and from storage and production areas.
- Worked independently in fast-paced environment while meeting productivity and quality expectations.
Customer Service Representative
FIS Global Solutions
12.2022 - 02.2023
- Handled customer inquiries and suggestions courteously and professionally.
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
- Answered constant flow of customer calls with minimal wait times.
- Answered customer telephone calls promptly to avoid on-hold wait times.
- Offered advice and assistance to customers, paying attention to special needs or wants.
- Clarified customer issues and determined root cause of problems to resolve product or service complaints.
Barista
Cafe Dayo
01.2021 - 11.2021
- Cleaned counters, machines, utensils, and seating areas daily.
- Controlled line and crowd with quick, efficient service.
- Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
- Maintained and operated espresso machines, blenders, commercial coffee brewers, coffee pots, and other equipment.
- Listened carefully to customer requests and created personalized, delicious beverages, which improved sales.
- Maintained regular and consistent attendance and punctuality.
Education
1 Year Undergraduate - Bachelor of Science in Nursing
Our Lady Of Fatima University
PhilippinesCertificate III - Individual Support
SBTA & SELA
Sydney12.2024
High School Diploma -
Maries Christian School
Antipolo City, Philippines04.2021
Skills
- Customer Relations
- Time Management
- Stock Management
- Critical Thinking
- Computer Proficiency
- Active Listening
- Coordination
- Ability to Adapt
- Team Instructions
- Inventory Management
- Available Weekends
- Cement Mixing
Timeline
Construction Worker
Michael Dowds (0405-347-541)
07.2023 - Current
Customer Service Representative
FIS Global Solutions
12.2022 - 02.2023
Barista
Cafe Dayo
01.2021 - 11.2021
1 Year Undergraduate - Bachelor of Science in Nursing
Our Lady Of Fatima University
Certificate III - Individual Support
SBTA & SELA
High School Diploma -
Maries Christian School
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