Skilled Information Technology graduate with experience configuring computers, servers and peripheral devices to work within established company and security parameters. Devoted troubleshooter with deep understanding of system architecture and diagnostics. Carefully protects sensitive data integrity. Holistic provider of exceptional PC repair and data management services.
Overview
4
4
years of professional experience
Work History
Medical Courier
Medlab Pathology
02.2021 - 12.2021
Developed strong sense of most efficient routes to avoid traffic and construction on local roads and highways
Reported any suspected mechanical issues as quickly as possible
Tracked delivery information, mileage and fuel use while on shift
Developed strong interpersonal and communication skills from interacting professionally with all stakeholders including dispatchers, upper management and peers
Established lasting relationships by delivering packages on time, interacting professionally, and responding promptly to questions
Graduate Developer
Brisbane Technologies & Systems
10.2021 - 05.2022
Developing an understanding of technical concepts.
Delivered exceptional customer service by addressing client concerns promptly and providing timely updates on project progress.
Proved successful working within tight deadlines and a fast-paced environment.
Efficiently managed multiple projects concurrently without compromising quality or sacrificing attention to detail.
Participating in the implementation of solutions for customers.
Personal and developmental training plan.
Suggesting potential innovations where relevant and areas to improve how the team operates.
Testing software and fixing problems.
Consistently maintained accurate documentation of processes, enhancing collaboration among team members and facilitating knowledge transfer.
Interstate Truck Driver
Peejays Transports PTY LTD
06.2022 - Current
Operate car carrier trucks to transport vehicles safely across state lines.
Perform pre-trip and post-trip inspections to ensure vehicle and cargo safety.
Load and unload vehicles on the carrier, ensuring proper securing to prevent damage.
Adhere to all traffic laws, safety regulations, and company policies.
Maintain accurate records of deliveries, vehicle conditions, and mileage.
Provide excellent customer service by ensuring timely, damage-free deliveries.
Communicate effectively with dispatch and other team members.
Keep a clean driving record and consistently meet delivery deadlines.
Ensure compliance with weight restrictions and load limits for safe transport.
Education
Master of Science - Information Technology
James Cook University
01.2021
Bachelor of Commerce -
Mahatma Gandhi University
01.2017
Skills
Desktop Technical Support
Peripheral Repair
Troubleshooting and Diagnostics
Preventative maintenance
Application installations
Technical Support
Programming
Technical Analysis
Operating system testing
Computer Skills
MS Office
Photoshop
System Administration
HTML
CSS
Python
Sql
Languages
English
Malayalam
Tamil
Timeline
Interstate Truck Driver
Peejays Transports PTY LTD
06.2022 - Current
Graduate Developer
Brisbane Technologies & Systems
10.2021 - 05.2022
Medical Courier
Medlab Pathology
02.2021 - 12.2021
Bachelor of Commerce -
Mahatma Gandhi University
Master of Science - Information Technology
James Cook University
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