Aleah Enders
Yeronga,QLD
Summary
Driven and organized professional with positive attitude and strong multitasking abilities. Well-versed in medical terminology and patient scheduling, along with proficiency in coordinating surgeries and managing healthcare documentation. Dedicated to enhancing patient care and streamlining operational efficiency.
Overview
8
8
years of professional experience
Work History
Surgical Coordinator/2IC Manager
LaserSight Brisbane
07.2023 - Current
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Confirmed appointments, communicated with clients, and updated client records.
- Answered phone promptly and directed incoming calls to correct offices.
- Supported office efficiency by performing clerical tasks such as data entry, photocopying, scanning, and faxing documents.
- Demonstrated strong multitasking abilities while managing numerous tasks simultaneously under tight deadlines.
- Handled sensitive information discreetly, maintaining strict confidentiality at all times as required by company policy or legal regulations.
- Maintained personnel records and updated internal databases to support document management.
- Served as a liaison between departments, fostering open communication channels that improved overall organizational function.
Waitress
Kirk's Wine Bar
03.2022 - 07.2023
- Handled high-pressure situations with composure, maintaining excellent service standards even during busy shifts.
- Exhibited strong multitasking abilities, balancing multiple tables and orders while delivering prompt service.
- Remained calm and poised when dealing with difficult customers or during busy shifts.
Waitress
Hell of the North
05.2021 - 03.2022
- Supported teamwork atmosphere among staff members through clear communication and collaboration during shifts.
- Collaborated with team members to consistently provide efficient service during peak hours.
- Kept server areas clean and stocked to increase efficiency while working tables.
Waitress
Chop Chop Chang's
07.2020 - 05.2021
- Maintained clean and welcoming dining environment, ensuring a positive guest experience.
- Used cash registers and credit card machines to cash out customers.
- Maintained customer satisfaction with timely table check-ins to assess food and beverage needs.
Delicatessen Assistant
Coles Supermarket
03.2017 - 09.2020
- Enhanced customer satisfaction by providing exceptional service and product recommendations.
- Responded to telephone inquiries regarding available products and services and helped customers make appropriate choices.
Education
High School Diploma -
Brisbane State High School
South Brisbane11.2019
Skills
- Strong Communication Skills
- Insurance Verification
- Professionalism and Confidentiality
- Patient coordination
- Ability to type 56wpm
- Resourcefulness and Initiative
- Data entry proficiency
- Experience with Medicare and Health Fund billing processes
Timeline
Surgical Coordinator/2IC Manager
LaserSight Brisbane
07.2023 - Current
Waitress
Kirk's Wine Bar
03.2022 - 07.2023
Waitress
Hell of the North
05.2021 - 03.2022
Waitress
Chop Chop Chang's
07.2020 - 05.2021
Delicatessen Assistant
Coles Supermarket
03.2017 - 09.2020
High School Diploma -
Brisbane State High School
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