Aleah Tayler
Supervisor & Clerical Officer
Boyne Island,QLD
Summary
To seek and maintain a Full time Position as a Real Estate Agent. I am an outgoing individual effective in a high-volume, customer centric environment. I believe I'm highly experienced and knowledgeable and always wanting to learn new skills. I am very passionate about real estate as my biggest goal is to become a sales agent. Across 3 Years I have worked in diverse jobs and have gained high experience in these areas. I have undertaken roles such
as a an Assistant manager, Customer Service supervisor, business trainee and payroll manager. Throughout these roles I have honed my skills and have gained skills that believe would be beneficial to this position.
Overview
2
2
years of professional experience
Work History
Assistant Manager - Front End Department
Woolworths Group
07.2023 - Current
- Worked with Department Manager in organizing team.
- Delegated tasks to appropriate staff members for optimum productivity.
- Tracked Inventory and stock on hand of Front End Department.
- Dealt with customer complaints, returns and exchanges.
- In charge of service desk of store.
- Printed out daily reports of Department to keep track of Team KPI's and scores.
- Ran POS terminals and declared all tills to maintained balanced cash drawers.
- Handled cash drawer reconciliations.
Store Services & Compliance Officer - Payroll
Woolworths Group
01.2022 - Current
- Payroll Operations, budgeting for departments and overlooked department managers with rosters and scheduling.
- maintaining records of purchases, vendor services and disposals.
- Completed daily reports to maintain accurate payroll for over 80 employees.
- Dealt with compliance documents, and reports to keep in line with company standards.
- Daily declare and count safe to maintain balance of the store.
- Protected cash from loss by following correct handling and security procedures.
Customer Service Supervisor
Woolworths Group
08.2021 - Current
- Supervised Team of the Department, onboarded new team and assisted with mentoring new staff.
- Addressed and resolved customer concerns and complaints.
- Exchanged refunds, relevant to the company policies.
- Dealt with customer enquiries and phone calls, directed them to the relevant departments.
- In charge of executing daily opening and closing procedures to company standard, followed supervisor requirements on duties to do before and after store closes.
- Monitored numerous employee activities and assigned tasks to cover demand.
Sales & Clerical Trainee
Vision Energy The Solar Specialists
01.2023 - 08.2023
- Followed up sales and quotes for solar, sent out quotes through special programs.
- Addressed customer queries and complaints with prompt and professional responses.
- Tracked sales and brainstormed ideas with manager to drive up revenue.
- General clerical and administrative duties.
- Served customers with knowledgeable, friendly support at every stage of purchasing.
Education
High School Diploma -
Tannum Sands State High School
Tannum Sands, QLD11.2021
Cetificate II in Business -
Tannum Sands State High School
Tannum Sands, QLD06.2020
Queensland Real Estate Registration - Course
Validum Institute
08.2023 - Current
Skills
- Time Management
- Customer Service
- Retail Operations Management
- Rostering & Scheduling
- Complaint Resolution
- Team Development
- Basic Sales Training
Work Preference
Work Type
Full TimeTimeline
Queensland Real Estate Registration - Course
Validum Institute
08.2023 - Current
Assistant Manager - Front End Department
Woolworths Group
07.2023 - Current
Sales & Clerical Trainee
Vision Energy The Solar Specialists
01.2023 - 08.2023
Store Services & Compliance Officer - Payroll
Woolworths Group
01.2022 - Current
Customer Service Supervisor
Woolworths Group
08.2021 - Current
High School Diploma -
Tannum Sands State High School
Cetificate II in Business -
Tannum Sands State High School
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