Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
7
7
years of professional experience
Work History
Hospitality Worker
Garden hotel
Dubbo, NSW
11.2020 - Current
Provided customer service to ensure satisfaction throughout their dining experience.
Served food and drinks to customers in a timely manner.
Performed cashiering duties such as taking payments from customers using POS systems or manual methods.
Cleaned tables, chairs, dishes, cutlery and glassware after each meal period ended as well as regular upkeep throughout shift.
Restocked supplies of condiments, beverages and other items as needed and Monitored inventory levels for all items used in the hospitality area.
Ensured compliance with health codes related to food preparation, storage, handling and sanitation standards.
Assisted in training new hospitality workers on proper procedures for providing quality customer service.
Handled alcohol service for guests over age of 18
Assisted guests at check-in, providing information on various services within hotel
Hospitality Worker
Donut king
Dubbo, NSW
04.2017 - 07.2023
Trained up new staff members
Greeted customers took and prepared orders for coffee drinks, food items, and other beverages.
Operated cash registers to process customer payments.
consistently Maintained a clean work environment to ensure cleanliness, organization, storage and sanitation of food and beverage products.
Monitored inventory levels of supplies and restocked when necessary. placed supply orders in order to restock.
Followed safety procedures while operating machinery such as grinders and espresso machines.
Adhered to health department regulations concerning sanitation standards.
Trained new employees on company policies and procedures regarding food handling safety standards..
Managed morning rush of customers daily with efficient, levelheaded customer service.
Checked temperatures of freezers, refrigerators or heating equipment to verify proper functioning.
Retail Worker
Spendless shoes
Hornsby , Nsw
05.2021 - 12.2022
Started as a casual for the period between May 2021 and june 2022 then started as a manager june 2022 ending december 2022
Greeted customers in a friendly manner, identified their needs and provided assistance with product selection by answering questions, listening to issues.
Operated cash register operations using POS to process sales and returns from customers accurately and efficiently.
Assisted in inventory management by stocking shelves, organizing merchandise and tracking sales data to keep store merchandise fresh.
Performed daily opening and closing procedures for the store including setting up displays, cleaning shelves and counting money.
Processed returns and exchanges according to company policies while maintaining positive customer relations.
Utilized promotional materials such as signs and banners to draw attention to special offers or new products.
Organized backroom storage areas for efficient retrieval of stock items during peak business times.
Conducted regular price checks on merchandise throughout the day to ensure accuracy of pricing information displayed on tags.
Maintained cleanliness of store by sweeping floors, dusting surfaces, emptying trash cans and mopping spills.
created reports, updated records and prepared documents for payroll purposes.
Counted cash, made change and stored coupons to keep organized and balanced cash register drawer.
Drove sales using upselling and cross-selling strategies.
Assisted customers by checking software system to find merchandise at other locations, arranging for shipments and delivery.
Increased sales number % through suggestive selling and persuasiveness.
Trained casual workers and other managers
Help set up new stores around not only Sydney area but regional areas.
Helped other stores by traveling to take up available shifts in the Sydney and regional areas