Aleathea Howard
Cheltenham,Australia
Summary
Operations professional with extensive experience in asset oversight and compliance. Demonstrated ability to enhance customer satisfaction through effective project management and sustainable practices. Skilled in data analysis and reporting, with strong leadership capabilities to drive operational excellence and efficiency.
Overview
29
29
years of professional experience
Work History
Operations Asset Coordinator
SMYA
Wingfield, SA
11.2024 - Current
- Oversaw national assets, including pallets, fleet cars, and forklifts for operations.
- Conducted project work on sustainability and chain of responsibility initiatives.
- Updated policies and procedures across all divisions to ensure compliance.
- Prioritized customer service to enhance client satisfaction.
Asset Controller, Data System Operator, Customer Service
Lineage Logistics
Edinburgh / Dry Creek, SA
01.2021 - 01.2024
- Implemented asset procedures and policies to enhance operational efficiency.
- Oversaw operations at both Lineage sites in SA, ensuring compliance with standards.
- Managed customer service and reception activities to improve client interaction.
- Resolved customer inquiries by actioning PODs and drivers manifests effectively.
Operations SA Asset Controller
Cochranes Transport
Gillman, SA
01.2020 - 01.2021
- Developed internal controls to safeguard company assets and resources.
- Oversaw month-end closing process, prepared financial statements and managed advanced reconciliations.
Design / New Work
Visy Industries
Gepps Cross, SA
01.2019 - 01.2020
- Conducted comprehensive analyses of design processes to identify areas for improvement.
- Collaborated with cross-functional teams to refine project workflows and increase efficiency.
- Developed innovative design solutions that aligned with client objectives and market trends.
- Facilitated workshops to drive creative thinking and enhance team collaboration.
National Asset Controller Aust / NZ for all divisions.
Visy Industries
National
01.2012 - 01.2019
- Managed financial reporting and budgeting processes for Visy Industries operations.
- Developed financial forecasts to inform strategic decision-making.
- Implemented accounting software systems to enhance financial reporting efficiency.
- Oversaw daily staff activities, including hiring, training, and performance evaluations.
Despatch Clerk / Administration Officer
Visy Board
Gepps Cross, SA
01.2002 - 01.2012
- Streamlined administration of pod and driver run sheet filing.
- Processed driver payments promptly and accurately.
- Provided exceptional customer service to enhance client satisfaction.
- Oversaw pallet accounts for South Australia, Western Australia, and Northern Territory.
Office Administration / Sales Representative
Star Track Express
Wingfield, SA
01.1997 - 01.2002
- Managed customer inquiries and provided timely solutions for logistics issues.
- Coordinated with warehouse teams to ensure accurate order fulfillment.
- Conducted market research to identify potential sales opportunities.
Education
Diploma of Management -
01.2015
Cert IV Competitive Manufacturing -
01.2014
Professional Sales -
01.2011
Telephone Courtesy Course -
01.1998
Setting and Maintaining High Customer Service Levels -
01.1998
Professional Office Administration -
01.1997
Apprentice Chef -
01.1996
Skills
- Manufacturing and transport management
- Warehousing and record keeping
- Data analysis and reporting
- National systems maintenance
- Procurement and asset oversight
- Safe work practices and OH&S compliance
- Site and national management
- Accounts and finance administration
- Payroll processing and management
- Microsoft Office proficiency
- Workday and Store Pro expertise
- SAP support and CAD systems knowledge
- TMS implementation and Freight Assist
- Palletwatch systems, 2IC, MyChep and Loscam online
References
- Danny Sommer, GM Lineage Logistics, 0411 720 762
- Kylie Bryant, Software Product Specialist 2IC Australia, 0400 945 822
- Mandy Cichowski, Asset Support Coordinator Chep Australia, 0499 995 894
Attributes
- Confident
- Trustworthy
- Friendly
- Organized
- Works well in a Team Environment
- Works to deadlines
- Communication
- Attentive
- Customer Service Driven
- Leadership
Timeline
Operations Asset Coordinator
SMYA
11.2024 - Current
Asset Controller, Data System Operator, Customer Service
Lineage Logistics
01.2021 - 01.2024
Operations SA Asset Controller
Cochranes Transport
01.2020 - 01.2021
Design / New Work
Visy Industries
01.2019 - 01.2020
National Asset Controller Aust / NZ for all divisions.
Visy Industries
01.2012 - 01.2019
Despatch Clerk / Administration Officer
Visy Board
01.2002 - 01.2012
Office Administration / Sales Representative
Star Track Express
01.1997 - 01.2002
Diploma of Management -
Cert IV Competitive Manufacturing -
Professional Sales -
Telephone Courtesy Course -
Setting and Maintaining High Customer Service Levels -
Professional Office Administration -
Apprentice Chef -
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