Alec Fontebasso
Munruben,QLD
Summary
I am an enthusiastic and conscientious person who enjoys a challenge and loves working with people. I am easy going and confident, with the ability to engage with people at every level and build up a professional rapport quickly. I am currently attending USQ Springfield, completing a bachelor of IT and Business.
Overview
2
2
years of professional experience
Work History
Administrator
Moco
Darra, QLD
01.2023 - Current
- Provided general administrative support to staff members.
- Monitored emails, sorted mail and distributed correspondence accordingly.
- Performed data entry tasks into computer databases from paper documents.
- Assisted in the development of new administrative systems, procedures and policies.
Picker Packer
Moco
Darra, QLD
03.2022 - 12.2022
- Picked orders according to customer specifications, utilizing order sheets, pick lists, and item numbers.
- Picked up heavy objects using proper lifting techniques to avoid personal injuries.
- Picked products from designated locations using various tools and transferred to appropriate areas for further processing.
- Used handheld scanners to key in data for packages.
- Confirmed items picked for orders by keying codes into system.
Floor Manager
Crunchys Dessert
Jimboomba, QLD
10.2021 - 04.2022
- Resolved customer complaints or escalated them as necessary for further resolution.
- Maintained a safe, clean and organized floor environment.
- Promoted teamwork among team members by encouraging collaboration on projects or initiatives.
- Managed store opening and closing procedures to optimize store readiness and maintain strict financial controls.
- Provided training and guidance to new employees regarding store policies and procedures.
- Monitored inventory levels, restocked shelves as needed, and reported any discrepancies to management.
- Connected with customers to provide assistance and collect feedback to optimize operations.
- Coached team members on customer service techniques and provided feedback on performance.
Education
High School Diploma -
Emmaus College
Jimboomba12-2019
Skills
- Employee Supervision
- Office Administration
- Decision-Making
- MS Office
- Document Management
- Team Collaboration
Timeline
Administrator
Moco
01.2023 - Current
Picker Packer
Moco
03.2022 - 12.2022
Floor Manager
Crunchys Dessert
10.2021 - 04.2022
High School Diploma -
Emmaus College
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