Summary
Overview
Work History
Education
Skills
Certification
Personal Attributes
Timeline
Generic

Alec Gobbo

Gwandalan,NSW

Summary

Experienced in customer service and inventory management. Utilizing effective communication and problem-solving skills to enhance customer satisfaction and operational efficiency within the workplace. Ability to work well in a team environment with communication to ensure smooth store operations and contributing to a positive shopping experience for customers.

Overview

9
9
years of professional experience
1
1
Certification

Work History

Assistant

Lakeside Surgery
02.2016 - 06.2018
  • During my time at school I assisted in the local general practitioner's and I helped the manager out with menial tasks so that she would be able to focus on the important tasks. The assisting duties that needed to be handled included tasks ranging from cleaning, manual medical filing, software data filing, stock take medical supplies, checking invoices and updating client data.

Delivery Driver

Gwandalan Pharmacy
04.2020 - 10.2022
  • During the pandemic I volunteered for to help the local pharmacy this position as they desperately needed someone who could deliver prescriptions out to the patients. Other skills required for this position included knowing how to handle medical prescriptions safely and planning/following through with routing for time management.

Driver and Waiter

Hong Kong Chef Tuggerah
10.2021 - 03.2022
  • I waited the floor, dealt with customers and did delivery driving for the restaurant. I managed customers over the phone dealing with orders and directions over the phone and built skills to help me better interact with people.

Retail Team Member/Supervisor

Woolworths Lake Munmorah
10.2022 - Current
  • At my current employment at Woolworths I am a member and also acting supervisor when needed for the department of Fresh Convenience. Typical duties include stacking shelves + rotation as well as helping/dealing with customers needs. This can range from providing assistance/help to locate what they are looking for or if I don not have the information connecting them to the relevant person who does. Working this job has given me alot of crucial workplace skills such as patience and team coordination. Delegation and work divisement was also a skill I am developing and can continue if needed to. Swift on the job learning was something I can pick up and if I ever needed reinforcing I don’t hesitate to ask for help as understanding that working together is more efficient then trying to be overly independant.

Education

Higher School Certificate - IPT (Information Processing Technologies), D&T (Design and Technology)

MacKillop Catholic College
Warnervale, NSW
10.2018

Bachelor of Information Technology -

University of Newcastle
Ourimbah, NSW

Skills

  • Excellent written and verbal communication skills, Computer skills including word and excel
  • Strong ability to understand and follow specific instructions and procedures
  • Strong ability to deal with people in a manner which shows sensitivity, tact and professionalism
  • Experienced in customer service
  • Strong ability to solve problems, identify and find solutions
  • Responsible and reliable team player who contributes to team goals
  • Good interpersonal and team-building skills
  • Store maintenance

Certification

  • Drivers Licence Valid until Mar 2026 I have my full drivers license
  • CPR Certificate Received in 2018

Personal Attributes

  • Always willing to learn new skills
  • Good worth ethics
  • Ability to manage effectively in a fast-paced environment

Timeline

Retail Team Member/Supervisor

Woolworths Lake Munmorah
10.2022 - Current

Driver and Waiter

Hong Kong Chef Tuggerah
10.2021 - 03.2022

Delivery Driver

Gwandalan Pharmacy
04.2020 - 10.2022

Assistant

Lakeside Surgery
02.2016 - 06.2018

Higher School Certificate - IPT (Information Processing Technologies), D&T (Design and Technology)

MacKillop Catholic College

Bachelor of Information Technology -

University of Newcastle

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Alec Gobbo