Aleesha Minge
Brisbane
Summary
As an experienced Executive Assistant, I bring a strong background in administration, including handling tasks such as payroll, invoicing, and reconciliation. I have extensive experience managing complex schedules, enhancing productivity, and ensuring smooth daily operations. My expertise extends to utilizing software platforms like MYOB, Xero, SimPRO Suite, and Salesforce to streamline processes and improve efficiency. With a keen focus on supporting the business, I am adept at managing multiple tasks simultaneously, ensuring accurate financial records, and contributing to the overall success of operations.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Executive Assistant to the Director
Nova Biomedical Corporation
01.2023 - Current
- Managed a diverse array of administrative tasks to enable the director to focus on higher-level responsibilities.
- Maintained strict confidentiality while handling sensitive information, safeguarding company data and privacy concerns.
- Provided support during board meetings by preparing agendas, taking minutes, and distributing follow-up materials to attendees.
- Coordinated travel arrangements to ensure timely arrivals and seamless experiences for the director/employees during business trips.
- Assisted in budget management, tracking expenses to maintain fiscal responsibility within the department.
- Enhanced director''s productivity by managing calendars, scheduling appointments, and organising meeting materials.
- Served as gatekeeper for incoming communications, prioritising messages and ensuring prompt responses from the director.
- Assisted in onboarding new team members by providing training materials and support, ensuring a smooth integration into the department.
- Prepared comprehensive reports on departmental metrics, enabling informed decision-making by the director.
- Handled escalated issues with professionalism and diplomacy, resolving conflicts swiftly while maintaining strong working relationships with all parties involved.
- Maintained an organised and up-to-date database of contacts, ensuring easy access to critical information for the director.
Administration Officer
Nova Biomedical Corporation
01.2023 - Current
- Provided exceptional customer service, addressing inquiries professionally and in a timely manner.
- Screened and transferred incoming calls, took down messages, and transmitted information and documents to internal personnel.
- Aided colleagues, managers, and customers through regular communication and assistance.
- Drafted and distributed invoices for outstanding payments.
- Maintained high levels of organization within the office space through regular supply inventory checks and proactive restocking efforts.
- Processed purchase orders, service contracts and financial reports.
- Answered and managed incoming and outgoing calls while recording accurate messages for distribution to office staff.
- Reconciled accounts and reviewed expense data, net worth, and assets.
- Handled day-to-day accounting processes to drive financial accuracy.
- Completed daily cash functions like account tracking, payroll and wage allocations, budgeting, donating, and cash, and banking reconciliations.
Mcdonalds Manager
McDonalds, Beenleigh
03.2020 - 06.2023
- Managed and motivated employees to be productive and engaged in work.
- Accomplished multiple tasks within established timeframes.
- Maintained professional, organized, and safe environment for employees and patrons.
- Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
- Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
- Cross-trained existing employees to maximize team agility and performance.
- Controlled costs to keep business operating within budget and increase profits.
Education
High School Diploma -
Rivermount College
Yatala, QLD11-2023
Skills
- Strong decision-making
- Advanced multitasking
- Proactive problem-solving
- Time management expertise
- Document preparation
- Calendar management
- Tech-savviness
- Phone etiquette
- Professional and mature
- Excel spreadsheets
- Xero Accounting Software
- MYOB Accounting Software
- Simpro Suite Invoicing
- SAP CRM Invoicing
- Salesforce
Certification
Certificate III in Business
Certificate III in Retail
Languages
English
Native or Bilingual
Japanese
Professional Working
Indonesian
Elementary
Timeline
Executive Assistant to the Director
Nova Biomedical Corporation
01.2023 - Current
Administration Officer
Nova Biomedical Corporation
01.2023 - Current
Mcdonalds Manager
McDonalds, Beenleigh
03.2020 - 06.2023
High School Diploma -
Rivermount College
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